TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
oakt from
Easy and Efficient
I appreciated the explanations of each section to help me better understand the process of filing my taxes.
Date published: 2023-04-01
Rated 5 out of 5 by
Jamma06 from
Thank The Lords For Turbotax
I really enjoy this program. Theres always answers and help if needed!
Date published: 2023-04-01
Rated 5 out of 5 by
elvisg504 from
turbo tax is great
easy to use, cheap and very convinient. easy steps just like years before
Date published: 2023-04-01
Rated 3 out of 5 by
tryingtobecomeFIRE from
TurboTax more difficult this year
I made some income the year prior being self employed. But this last tax year I didn't. Turbotax still wanted/insisted on trying to make me fill out self employed forms (schedule c etc) and then tried to charge me the self employed turbotax fee. I ended up having to delete everything and start over. I feel like they should have something in place that just does this automatically.
Date published: 2023-04-01
Rated 4 out of 5 by
reggiesonequa from
Turbo Tax was easy to use.
Easy to use. I had one question and Kirsten answered in the chat quickly.
Date published: 2023-04-01
Rated 4 out of 5 by
o shut up already from
Easy to use
Sometimes confusing to use and going back to look up items
Date published: 2023-04-01
Rated 3 out of 5 by
Nonna7 from
More confusing than in previous years
The software wasn't very easy as there wasnt enough explaination like it used to be. Been using Turbo Tax for many years and this was the most difficult. I had to contact help 2 times. The first person couldn't help me. The second one was helpful and we got thru it.
Date published: 2023-04-01
Rated 3 out of 5 by
Somebody826 from
Turbo tax is good, but the navigation is lousy
The processing was fine. It stepped me through each part. Unfortunately, navigation to specific forms was lousy. When I tried to file, it complained that I was requesting rebates for solar panels, but did not give me any links or directions on how to get to that page where solar panels were added. Additionally, it claimed that I had bad codes for "Sch A Part 2 Code" but did not give me a link or direction to see where those codes were being added.
Date published: 2023-04-01
Rated 4 out of 5 by
greg87678t5uu from
Good Experience
Fairly easy and straightforward.......................................................................
Date published: 2023-04-01
Rated 5 out of 5 by
Mrs Gibson5 from
Turbo Tax is great
They helped me alot for a good price , I am glad that I use them
All TurboTax® Offerings Reviews - Page 4764
Date published: 2023-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
oakt from
Easy and Efficient
I appreciated the explanations of each section to help me better understand the process of filing my taxes.
Date published: 2023-04-01
Rated 5 out of 5 by
Jamma06 from
Thank The Lords For Turbotax
I really enjoy this program. Theres always answers and help if needed!
Date published: 2023-04-01
Rated 5 out of 5 by
elvisg504 from
turbo tax is great
easy to use, cheap and very convinient. easy steps just like years before
Date published: 2023-04-01
Rated 3 out of 5 by
tryingtobecomeFIRE from
TurboTax more difficult this year
I made some income the year prior being self employed. But this last tax year I didn't. Turbotax still wanted/insisted on trying to make me fill out self employed forms (schedule c etc) and then tried to charge me the self employed turbotax fee. I ended up having to delete everything and start over. I feel like they should have something in place that just does this automatically.
Date published: 2023-04-01
Rated 4 out of 5 by
reggiesonequa from
Turbo Tax was easy to use.
Easy to use. I had one question and Kirsten answered in the chat quickly.
Date published: 2023-04-01
Rated 4 out of 5 by
o shut up already from
Easy to use
Sometimes confusing to use and going back to look up items
Date published: 2023-04-01
Rated 3 out of 5 by
Nonna7 from
More confusing than in previous years
The software wasn't very easy as there wasnt enough explaination like it used to be. Been using Turbo Tax for many years and this was the most difficult. I had to contact help 2 times. The first person couldn't help me. The second one was helpful and we got thru it.
Date published: 2023-04-01
Rated 3 out of 5 by
Somebody826 from
Turbo tax is good, but the navigation is lousy
The processing was fine. It stepped me through each part. Unfortunately, navigation to specific forms was lousy. When I tried to file, it complained that I was requesting rebates for solar panels, but did not give me any links or directions on how to get to that page where solar panels were added. Additionally, it claimed that I had bad codes for "Sch A Part 2 Code" but did not give me a link or direction to see where those codes were being added.
Date published: 2023-04-01
Rated 4 out of 5 by
greg87678t5uu from
Good Experience
Fairly easy and straightforward.......................................................................
Date published: 2023-04-01
Rated 5 out of 5 by
Mrs Gibson5 from
Turbo Tax is great
They helped me alot for a good price , I am glad that I use them
All TurboTax® Offerings Reviews - Page 4764
Date published: 2023-04-01