TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281647 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax - was great First time used as i an unable to get them done via AARP. Information to follow was great
Date published: 2021-04-01
Rated 3 out of 5 by from turbo tax been using turbotax for 40 plus years. used to be i could call up a form on search now i get help i do not want or need. i do my work as i get it through the mail. i update infrequently to force me to update costs me at least 6 min to update and restart. I also do not believe your review process is as good as it use to be . I found errors or omissions i made which Turbo did not find.
Date published: 2021-04-01
Rated 5 out of 5 by from very simple Easy to fill, no worries. the steps are simple and it brings you through.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax gets better each year! Turbo tax gets better each year as more things chang.
Date published: 2021-04-01
Rated 4 out of 5 by from Fee is high Turbo tax is good and easy to use. Their fee is high in my opinion or I would give them 5 stars.
Date published: 2021-04-01
Rated 1 out of 5 by from Difficult to use TurboTax used to be my favorite tax program. This year it was very difficult to find on my computer. I paid 180 for the business addition and then had to pay 58 for the state edition. and I was unable to use this edition for my personal taxes so i had to pay another 110 for personal turbotax. I think i will go elsewhere next year.
Date published: 2021-04-01
Rated 4 out of 5 by from E-filing is a mystery.... TT has so many great features, BUT e-filing remains a mystery! This year I noticed large increases in security & this encourages confidence that the system will unlikely be messed with by the wrong folks. However, when my e-filing was rejected, I could not find errors, or any meaningful help from TT to determine what went wrong. I went to the IRS website to verify my 2019 data, but still could not find a disparity. Please enhance TT aids for e-filing. My return is somewhat complicated, but that does not seem to be the issue. Thanks for making TT a help to so many. I've used it for about 20 years & it has (usually!) been a absolute time/life saver!
Date published: 2021-04-01
Rated 5 out of 5 by from turbo tax is awesome easy to use and easy to install great value for the money
Date published: 2021-04-01
Rated 5 out of 5 by from Great experience! Definitely the way to go, no trying to figure out on your own just download documents nd wait on text telling you that it is ready!
Date published: 2021-04-01
Rated 5 out of 5 by from Sturdy Tools at a great price Excellent personal tax tool. We've used it for many years. Only fault is the charge to efile a state return.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4707
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax - was great First time used as i an unable to get them done via AARP. Information to follow was great
Date published: 2021-04-01
Rated 3 out of 5 by from turbo tax been using turbotax for 40 plus years. used to be i could call up a form on search now i get help i do not want or need. i do my work as i get it through the mail. i update infrequently to force me to update costs me at least 6 min to update and restart. I also do not believe your review process is as good as it use to be . I found errors or omissions i made which Turbo did not find.
Date published: 2021-04-01
Rated 5 out of 5 by from very simple Easy to fill, no worries. the steps are simple and it brings you through.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax gets better each year! Turbo tax gets better each year as more things chang.
Date published: 2021-04-01
Rated 4 out of 5 by from Fee is high Turbo tax is good and easy to use. Their fee is high in my opinion or I would give them 5 stars.
Date published: 2021-04-01
Rated 1 out of 5 by from Difficult to use TurboTax used to be my favorite tax program. This year it was very difficult to find on my computer. I paid 180 for the business addition and then had to pay 58 for the state edition. and I was unable to use this edition for my personal taxes so i had to pay another 110 for personal turbotax. I think i will go elsewhere next year.
Date published: 2021-04-01
Rated 4 out of 5 by from E-filing is a mystery.... TT has so many great features, BUT e-filing remains a mystery! This year I noticed large increases in security & this encourages confidence that the system will unlikely be messed with by the wrong folks. However, when my e-filing was rejected, I could not find errors, or any meaningful help from TT to determine what went wrong. I went to the IRS website to verify my 2019 data, but still could not find a disparity. Please enhance TT aids for e-filing. My return is somewhat complicated, but that does not seem to be the issue. Thanks for making TT a help to so many. I've used it for about 20 years & it has (usually!) been a absolute time/life saver!
Date published: 2021-04-01
Rated 5 out of 5 by from turbo tax is awesome easy to use and easy to install great value for the money
Date published: 2021-04-01
Rated 5 out of 5 by from Great experience! Definitely the way to go, no trying to figure out on your own just download documents nd wait on text telling you that it is ready!
Date published: 2021-04-01
Rated 5 out of 5 by from Sturdy Tools at a great price Excellent personal tax tool. We've used it for many years. Only fault is the charge to efile a state return.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 4707