TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Very Good Federal, State was clunky With the passing of my Father-In-Law, I needed to file a Fiduciary return. His Financial Advisor was an embarrassment to his vocation. Though I am not a financial professional, I have used TT for my own taxes and managed my own portfolio for years. I found the fiduciary return to be challenging, but I am confident in the final result. Using the interview process stepped me through what was required. The link to Quick Employer Forms was one of the best features, as I had a dozen 1099s to prepare. The Community helped me a LOT. I wouldn't have the confidence I do in the result without them. The New York software was a huge disappointment. You can always tell when TT does not put the effort into a product when you get snagged with a series of 'missing info' popups during Final Review that require the user to figure out what is required. Fed=9. State=4 (seriously, they should issue a refund)
Date published: 2021-03-29
Rated 5 out of 5 by from made it easy! made things very simple and helpful! thanks a bunch!
Date published: 2021-03-29
Rated 5 out of 5 by from Easy to use I love using turbotax, I have been using it for a number of years. It is very easy to use and will walk you through everything. You don't have to know anything about taxes. When you have questions it's simple to find the answers. My only complaint is that it is $25 to file the state taxes. I think it should be less, $10 would be more than enough.
Date published: 2021-03-29
Rated 2 out of 5 by from Not informed of extra expenses until the end Did not inform me I would need to upgrade to deluxe simply because my student loan interest. So I spent 2 hours working on my return to find out at the end that I have to pay an extra $60. TurboTax has worked for me till now, filing somewhere else next year. Definitely user friendly, but not worth losing $60.
Date published: 2021-03-29
Rated 5 out of 5 by from great product I have used Turbo Tax for over 5 years great product.
Date published: 2021-03-29
Rated 5 out of 5 by from Simple and fast First time user and love it. Was hesitant but so easy to use.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo Tax is Easy to follow Turbo tax is easy to step by step and you can go back where you left off
Date published: 2021-03-29
Rated 3 out of 5 by from TurboTax Business Needs Updating It's time to enable importing from financial institutions into TurboTax Business. Too much time spent manually entering investment sales in Schedule D.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo Tax is excellent easy to understand and very educational with all the new taxes implemented
Date published: 2021-03-29
Rated 4 out of 5 by from NICE AND QUICK iT WAS NICE AND QUICK, THE EXPERT HAD GOOD KNOWLEDGE AND GUIDED PROPERLY OVERALL
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 4707
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Very Good Federal, State was clunky With the passing of my Father-In-Law, I needed to file a Fiduciary return. His Financial Advisor was an embarrassment to his vocation. Though I am not a financial professional, I have used TT for my own taxes and managed my own portfolio for years. I found the fiduciary return to be challenging, but I am confident in the final result. Using the interview process stepped me through what was required. The link to Quick Employer Forms was one of the best features, as I had a dozen 1099s to prepare. The Community helped me a LOT. I wouldn't have the confidence I do in the result without them. The New York software was a huge disappointment. You can always tell when TT does not put the effort into a product when you get snagged with a series of 'missing info' popups during Final Review that require the user to figure out what is required. Fed=9. State=4 (seriously, they should issue a refund)
Date published: 2021-03-29
Rated 5 out of 5 by from made it easy! made things very simple and helpful! thanks a bunch!
Date published: 2021-03-29
Rated 5 out of 5 by from Easy to use I love using turbotax, I have been using it for a number of years. It is very easy to use and will walk you through everything. You don't have to know anything about taxes. When you have questions it's simple to find the answers. My only complaint is that it is $25 to file the state taxes. I think it should be less, $10 would be more than enough.
Date published: 2021-03-29
Rated 2 out of 5 by from Not informed of extra expenses until the end Did not inform me I would need to upgrade to deluxe simply because my student loan interest. So I spent 2 hours working on my return to find out at the end that I have to pay an extra $60. TurboTax has worked for me till now, filing somewhere else next year. Definitely user friendly, but not worth losing $60.
Date published: 2021-03-29
Rated 5 out of 5 by from great product I have used Turbo Tax for over 5 years great product.
Date published: 2021-03-29
Rated 5 out of 5 by from Simple and fast First time user and love it. Was hesitant but so easy to use.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo Tax is Easy to follow Turbo tax is easy to step by step and you can go back where you left off
Date published: 2021-03-29
Rated 3 out of 5 by from TurboTax Business Needs Updating It's time to enable importing from financial institutions into TurboTax Business. Too much time spent manually entering investment sales in Schedule D.
Date published: 2021-03-29
Rated 5 out of 5 by from Turbo Tax is excellent easy to understand and very educational with all the new taxes implemented
Date published: 2021-03-29
Rated 4 out of 5 by from NICE AND QUICK iT WAS NICE AND QUICK, THE EXPERT HAD GOOD KNOWLEDGE AND GUIDED PROPERLY OVERALL
Date published: 2021-03-29
All TurboTax® Offerings Reviews - Page 4707