TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is awesome. Easy and intuitive. Easy to navigate between forms and normal data entry
Date published: 2023-04-02
Rated 2 out of 5 by from kind of expensive They use a lot of scar tactics with filing that pushes your cost into the $300 range. constantly mentioning getting audited .
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax is better then a CPA Last year I did both Turbotax and CPA and the results where basically the same then to found out the CPA made an error
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is my hero! I had a great deal of anxiety about doing my taxes, especially with two jobs to track. But they recommended the correct program to use and then walked me through everything step by step. I'm relieved to have my taxes done with the best possible refund I could get.
Date published: 2023-04-02
Rated 5 out of 5 by from Fast, easy and painless Fast, easy and painless. the assistant was amazing and extremely helpful.
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome My return was rejected but TurboTax helped me fix it
Date published: 2023-04-02
Rated 4 out of 5 by from Easy to use I found the program easy to use and being able to drill into deductions was helpful
Date published: 2023-04-02
Rated 1 out of 5 by from turbo tax has slipped very difficult to use this year difficult entering product number kept loosing data entered. ive been using for many years but this year was awful not sure ill use again
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo tax is helpful Turbo tax is helpful, however, for spending money to do my own taxes, it is kind of expensive. i don't need much help, just a slight guidance, so don't really feel that $200 is worth it, especially when there was no warning last year that we would be paying in a ton of money this year. It was quite a shock! This year, they did give us warning that we will be paying in next year, which won't be as shocking.
Date published: 2023-04-02
Rated 2 out of 5 by from 2022 Tax Year Product is worse than ever before This year's version of Turbo Tax(2022 tax year) is much worse than previous versions. More expensive, stronger pushes to upgrade, total lack of help on the online help system ("not available" for 2 days), more pop-ups that are annoying, and less clear systems. The downing loading of the "print to file" simply does not work with Google Chrome. Had to change to another web browser to get the system to work - wasting much time. I've used Turbo Tax for more than 15 years. Next year I'll look elsewhere.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4651
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome. Easy and intuitive. Easy to navigate between forms and normal data entry
Date published: 2023-04-02
Rated 2 out of 5 by from kind of expensive They use a lot of scar tactics with filing that pushes your cost into the $300 range. constantly mentioning getting audited .
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax is better then a CPA Last year I did both Turbotax and CPA and the results where basically the same then to found out the CPA made an error
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is my hero! I had a great deal of anxiety about doing my taxes, especially with two jobs to track. But they recommended the correct program to use and then walked me through everything step by step. I'm relieved to have my taxes done with the best possible refund I could get.
Date published: 2023-04-02
Rated 5 out of 5 by from Fast, easy and painless Fast, easy and painless. the assistant was amazing and extremely helpful.
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome My return was rejected but TurboTax helped me fix it
Date published: 2023-04-02
Rated 4 out of 5 by from Easy to use I found the program easy to use and being able to drill into deductions was helpful
Date published: 2023-04-02
Rated 1 out of 5 by from turbo tax has slipped very difficult to use this year difficult entering product number kept loosing data entered. ive been using for many years but this year was awful not sure ill use again
Date published: 2023-04-02
Rated 4 out of 5 by from Turbo tax is helpful Turbo tax is helpful, however, for spending money to do my own taxes, it is kind of expensive. i don't need much help, just a slight guidance, so don't really feel that $200 is worth it, especially when there was no warning last year that we would be paying in a ton of money this year. It was quite a shock! This year, they did give us warning that we will be paying in next year, which won't be as shocking.
Date published: 2023-04-02
Rated 2 out of 5 by from 2022 Tax Year Product is worse than ever before This year's version of Turbo Tax(2022 tax year) is much worse than previous versions. More expensive, stronger pushes to upgrade, total lack of help on the online help system ("not available" for 2 days), more pop-ups that are annoying, and less clear systems. The downing loading of the "print to file" simply does not work with Google Chrome. Had to change to another web browser to get the system to work - wasting much time. I've used Turbo Tax for more than 15 years. Next year I'll look elsewhere.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4651