TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
SueLyn13 from
Thankyou
I keep coming back due to its help. It helps step me through each section.
Date published: 2023-04-02
Rated 5 out of 5 by
MSgtReb from
Incredibly easy
The software is very easy to use. I actually had an error that they caught which was easy to fix. Really couldn't be happier. Low cost, easy to use. I will definitely use their service again next year
Date published: 2023-04-02
Rated 5 out of 5 by
EAK1964 from
Reliable Turbo Tax
This is my tenth straight year using Turbo Tax. I find it convenient, easy and reliable. I'll be back again next year too!
Date published: 2023-04-02
Rated 2 out of 5 by
disappointed4now from
Disappointed
I used one of your competitors for my husband's return (we filed separately). It was easier to use and considerably cheaper, and his taxes were more involved than mine. I can't believe how much you charged me!!! From now on, I will use them.
Date published: 2023-04-02
Rated 3 out of 5 by
28540CJ from
To many fees and charges for the software
The only benefit is the efile the returns quickly. However charge $163 to file, 2 returns is way more than HR Block and other tax services offer. I do not know if i will use this service again next year. Last year I filed with tax slayer, but couldnt get their website to work this year. Turbo Tax needs to start being more competitive.
Date published: 2023-04-02
Rated 2 out of 5 by
Orv 90 from
No longer worth the price for normal people,
For 10 plus years Turbo tax was the best and easiest way for filing tax information. It was great. For this years(2022 tax year) it was to a point I will never use it again. It took 2 90 year olds trying to do all the instructions it required. Over a 2 day period we believe we MAY have it correct. Fingers crossed in hopes the IRS accepts what we sent.
Date published: 2023-04-02
Rated 4 out of 5 by
TJEnnis from
Makes taxes simple
All in all a good experience. My only complaint is the multiple prompts to upgrade.
Date published: 2023-04-02
Rated 5 out of 5 by
PRETTY_VEE from
I did my tax return!
I really like TurboTax's step by step program. They removed all the anxiety of what needs to be done by bringing order to the process. I was guided throughout the entire process on what information to find and to include. I appreciate the level of care with the way TurboTax defined what the technical terms mean or what examples each tax break is looking for.
Date published: 2023-04-02
Rated 3 out of 5 by
redman666dad from
takes too long
but don't have to leave home to do taxes that was a plus
Date published: 2023-04-02
Rated 5 out of 5 by
MAGandAMG from
TurboTax is by far the most thorough program
With the exception of a couple items I needed expert help on, TurboTax was easy to use and convenient. The best parts of the program are that it allowed me to leave and come back at my convenience and the live chat option when I needed to use it. Thank you.
All TurboTax® Offerings Reviews - Page 4609
Date published: 2023-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
SueLyn13 from
Thankyou
I keep coming back due to its help. It helps step me through each section.
Date published: 2023-04-02
Rated 5 out of 5 by
MSgtReb from
Incredibly easy
The software is very easy to use. I actually had an error that they caught which was easy to fix. Really couldn't be happier. Low cost, easy to use. I will definitely use their service again next year
Date published: 2023-04-02
Rated 5 out of 5 by
EAK1964 from
Reliable Turbo Tax
This is my tenth straight year using Turbo Tax. I find it convenient, easy and reliable. I'll be back again next year too!
Date published: 2023-04-02
Rated 2 out of 5 by
disappointed4now from
Disappointed
I used one of your competitors for my husband's return (we filed separately). It was easier to use and considerably cheaper, and his taxes were more involved than mine. I can't believe how much you charged me!!! From now on, I will use them.
Date published: 2023-04-02
Rated 3 out of 5 by
28540CJ from
To many fees and charges for the software
The only benefit is the efile the returns quickly. However charge $163 to file, 2 returns is way more than HR Block and other tax services offer. I do not know if i will use this service again next year. Last year I filed with tax slayer, but couldnt get their website to work this year. Turbo Tax needs to start being more competitive.
Date published: 2023-04-02
Rated 2 out of 5 by
Orv 90 from
No longer worth the price for normal people,
For 10 plus years Turbo tax was the best and easiest way for filing tax information. It was great. For this years(2022 tax year) it was to a point I will never use it again. It took 2 90 year olds trying to do all the instructions it required. Over a 2 day period we believe we MAY have it correct. Fingers crossed in hopes the IRS accepts what we sent.
Date published: 2023-04-02
Rated 4 out of 5 by
TJEnnis from
Makes taxes simple
All in all a good experience. My only complaint is the multiple prompts to upgrade.
Date published: 2023-04-02
Rated 5 out of 5 by
PRETTY_VEE from
I did my tax return!
I really like TurboTax's step by step program. They removed all the anxiety of what needs to be done by bringing order to the process. I was guided throughout the entire process on what information to find and to include. I appreciate the level of care with the way TurboTax defined what the technical terms mean or what examples each tax break is looking for.
Date published: 2023-04-02
Rated 3 out of 5 by
redman666dad from
takes too long
but don't have to leave home to do taxes that was a plus
Date published: 2023-04-02
Rated 5 out of 5 by
MAGandAMG from
TurboTax is by far the most thorough program
With the exception of a couple items I needed expert help on, TurboTax was easy to use and convenient. The best parts of the program are that it allowed me to leave and come back at my convenience and the live chat option when I needed to use it. Thank you.
All TurboTax® Offerings Reviews - Page 4609
Date published: 2023-04-02