TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Intuit service was non-existent I completed my 2020 tax on 2/27/2021. I authorized e-filing and was "told it was submitted. The next day or so I received a message from you that it was not sent and could not be resent. I spent two days trying to get a live agent to know avail. My emails were not answered. Lousy service. Also, this must be the worst TurboTax ever. Not only that, I received an insult of my "first anniversary" with you. I have been using TurboTax since around 1985
Date published: 2021-03-04
Rated 5 out of 5 by from TURBO TAX WAS AWESOME THEY GOT MY REFUND QUICK ADAM WAS A AWESOME PERSON HE CALLED ME SEND THE EFILE AND IT WAS DONE
Date published: 2021-03-04
Rated 5 out of 5 by from Easy to use This website is very user friendly and I come back every year. This is my eighth year with Turbo Tax.
Date published: 2021-03-04
Rated 5 out of 5 by from I love it and its simple !!! IT WAS AMAZING! I can't believe it was that easy! Super impressed!
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo tax is very user friendly my dad has been using turbotax for over 20 years and has prepared my tax returns .
Date published: 2021-03-04
Rated 5 out of 5 by from User Friendly Easy to learn software -- great for beginners. All boxes satisfactorily explained as well as the reasoning behind the requirements.
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is awesome!! A great service and always there to help when needed, great job turbo tax!!
Date published: 2021-03-04
Rated 5 out of 5 by from Great fast and easy to use! Answered all myquestions! Definitely recommend
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is GREAT!! Very user friendly, great advicewhen needed.. weather you chat or speak to a live agent... Mahalo
Date published: 2021-03-04
Rated 3 out of 5 by from Turbo ta has some issues. You asked for my State Refund amount, which I had to search for, And then you asked IF i had itemized last year, which I had not and the exercise was for nothing. First ask if I itemized last year and then for the amount of refund. There was a work sheet for stimulus payment that kept causing me to reject, you never had any data entry to completee this form. I just winged it.
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 4553
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Intuit service was non-existent I completed my 2020 tax on 2/27/2021. I authorized e-filing and was "told it was submitted. The next day or so I received a message from you that it was not sent and could not be resent. I spent two days trying to get a live agent to know avail. My emails were not answered. Lousy service. Also, this must be the worst TurboTax ever. Not only that, I received an insult of my "first anniversary" with you. I have been using TurboTax since around 1985
Date published: 2021-03-04
Rated 5 out of 5 by from TURBO TAX WAS AWESOME THEY GOT MY REFUND QUICK ADAM WAS A AWESOME PERSON HE CALLED ME SEND THE EFILE AND IT WAS DONE
Date published: 2021-03-04
Rated 5 out of 5 by from Easy to use This website is very user friendly and I come back every year. This is my eighth year with Turbo Tax.
Date published: 2021-03-04
Rated 5 out of 5 by from I love it and its simple !!! IT WAS AMAZING! I can't believe it was that easy! Super impressed!
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo tax is very user friendly my dad has been using turbotax for over 20 years and has prepared my tax returns .
Date published: 2021-03-04
Rated 5 out of 5 by from User Friendly Easy to learn software -- great for beginners. All boxes satisfactorily explained as well as the reasoning behind the requirements.
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is awesome!! A great service and always there to help when needed, great job turbo tax!!
Date published: 2021-03-04
Rated 5 out of 5 by from Great fast and easy to use! Answered all myquestions! Definitely recommend
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is GREAT!! Very user friendly, great advicewhen needed.. weather you chat or speak to a live agent... Mahalo
Date published: 2021-03-04
Rated 3 out of 5 by from Turbo ta has some issues. You asked for my State Refund amount, which I had to search for, And then you asked IF i had itemized last year, which I had not and the exercise was for nothing. First ask if I itemized last year and then for the amount of refund. There was a work sheet for stimulus payment that kept causing me to reject, you never had any data entry to completee this form. I just winged it.
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 4553