TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Great software but ... Easy to use. Easy to move around in file. However, I miss being able to view information in tax forms. It would be nice to be able to toggle and forth between "easy" interface and the tax forms.
Date published: 2021-04-05
Rated 3 out of 5 by from Not real happy with turbo tax this year I could not download turbo tax from the the purchace e-mail that was sent to me. No live support agent just a computer that would not allow me to speak to a live agent. I had to go thru several browsers for turbo tax to get to the download page. I had to go thru my credit card statements to find the order number to download turbo tax. All in all about 2 hours of my day was wasted just downloading turbo tax. After all of that when filing my return I had to re-enter all of my account info to pay for the state return, when all of that info was on file. you need to make it easier to get live support-- live support gets questions answered a lot faster. Computerized support sucks big time!
Date published: 2021-04-05
Rated 5 out of 5 by from The UI is cool, but the actual people are awesome! I'm just really happy my turbotax expert was able to steer me in the right direction with filing. It took me awhile to figure it out, but I wanted to do most of it independently with some guidance and she provided exactly what I was looking for.
Date published: 2021-04-05
Rated 4 out of 5 by from Makes taxes easier Thanks for you making the process so simple and straightforward!
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to navigate great service and easy to use. If i can do it anyone can!
Date published: 2021-04-05
Rated 5 out of 5 by from Easy and fast It is the best way to calculate your taxes. the do everything easy, asking step by step all the important information when you do your tax as resident for taxes purposes. Specially useful for foreign people how don't know all the important point is USA taxes.
Date published: 2021-04-05
Rated 4 out of 5 by from GREAT very ease to use will use again very fast and affordable
Date published: 2021-04-05
Rated 5 out of 5 by from Love Turbo Tax Had trouble downloading, and called Turbo Tax and they helped walk me through it. Great assistant and great help.
Date published: 2021-04-05
Rated 3 out of 5 by from worked well worked well. BUT, it says State Return is free, but it would not allow me to print the state voucher, so I could file by mail. It forced me to e-file the state for $25. This is not good business practice!
Date published: 2021-04-05
Rated 5 out of 5 by from Gets the job done I always dread tax time, but Turbo Tax seems to make it a bit better. There was one area of the program that appeared to 'hang', but I was finally able to navigate through it and get to the 'finish line'. I used Turbo Tax last year, I used it this year and I will use it next year.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4421
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great software but ... Easy to use. Easy to move around in file. However, I miss being able to view information in tax forms. It would be nice to be able to toggle and forth between "easy" interface and the tax forms.
Date published: 2021-04-05
Rated 3 out of 5 by from Not real happy with turbo tax this year I could not download turbo tax from the the purchace e-mail that was sent to me. No live support agent just a computer that would not allow me to speak to a live agent. I had to go thru several browsers for turbo tax to get to the download page. I had to go thru my credit card statements to find the order number to download turbo tax. All in all about 2 hours of my day was wasted just downloading turbo tax. After all of that when filing my return I had to re-enter all of my account info to pay for the state return, when all of that info was on file. you need to make it easier to get live support-- live support gets questions answered a lot faster. Computerized support sucks big time!
Date published: 2021-04-05
Rated 5 out of 5 by from The UI is cool, but the actual people are awesome! I'm just really happy my turbotax expert was able to steer me in the right direction with filing. It took me awhile to figure it out, but I wanted to do most of it independently with some guidance and she provided exactly what I was looking for.
Date published: 2021-04-05
Rated 4 out of 5 by from Makes taxes easier Thanks for you making the process so simple and straightforward!
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to navigate great service and easy to use. If i can do it anyone can!
Date published: 2021-04-05
Rated 5 out of 5 by from Easy and fast It is the best way to calculate your taxes. the do everything easy, asking step by step all the important information when you do your tax as resident for taxes purposes. Specially useful for foreign people how don't know all the important point is USA taxes.
Date published: 2021-04-05
Rated 4 out of 5 by from GREAT very ease to use will use again very fast and affordable
Date published: 2021-04-05
Rated 5 out of 5 by from Love Turbo Tax Had trouble downloading, and called Turbo Tax and they helped walk me through it. Great assistant and great help.
Date published: 2021-04-05
Rated 3 out of 5 by from worked well worked well. BUT, it says State Return is free, but it would not allow me to print the state voucher, so I could file by mail. It forced me to e-file the state for $25. This is not good business practice!
Date published: 2021-04-05
Rated 5 out of 5 by from Gets the job done I always dread tax time, but Turbo Tax seems to make it a bit better. There was one area of the program that appeared to 'hang', but I was finally able to navigate through it and get to the 'finish line'. I used Turbo Tax last year, I used it this year and I will use it next year.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 4421