TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Items Missing I was concerned because TurboTax did not put my refund deposit account numbers on my state form. When I tried to add them in the forms section, it would not allow me to enter the information. If I had not discovered this error my refund would not have been direct deposited.
Date published: 2022-05-05
Rated 5 out of 5 by from Turbo Tax Full Service Was very Good and look forward to using Turbo Tax for the years to come.
Date published: 2022-05-05
Rated 3 out of 5 by from Long time user I have used TT since the 90s, along with Quicken, so I am pretty invested in the product. I use the desktop versions (Deluxe, Home and Business). As a retired programmer, I have one observation and a couple of suggestions. Observation: it gets slower every year. It is beginning to get annoying. Suggestions: I use the business version to do an estate tax return and on line 8 of the other info section of the return I am supposed to add an attachment to explain why the estate has been open more than 2 years. Currently I am cheating by making my 8453 a multipage pdf but I would really like a way to attach another pdf file. Second suggestion: I import from Quicken and from my brokerage accounts on my personal taxes, so why can't I when doing estate taxes?
Date published: 2022-05-05
Rated 5 out of 5 by from TurboTax Saved Me I struggle to do my taxes alone and turbotax has never failed to help me and ease my stress.
Date published: 2022-05-05
Rated 5 out of 5 by from Taxes done Susan was good at reassuring my concerns and I appreciate that she was able to finish my taxes during htis busy time.
Date published: 2022-05-05
Rated 5 out of 5 by from Anita is the best! She was super helpful and was able to get my taxes done quickly with no issues!
Date published: 2022-05-05
Rated 5 out of 5 by from Great experience It was good experience and my tax professional was very helpful
Date published: 2022-05-05
Rated 5 out of 5 by from Simply the Best Works great. like having your own personal Accountant. Accurate, up to date, and precious.
Date published: 2022-05-05
Rated 3 out of 5 by from okay service Good tax advice. However, slow communication and confusing messages. Finally, my tax expert changed in the middle of processing my tax causing delay.
Date published: 2022-05-05
Rated 4 out of 5 by from Excelente Nice people great service I recommended to my people
Date published: 2022-05-05
All TurboTax® Offerings Reviews - Page 4421
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Items Missing I was concerned because TurboTax did not put my refund deposit account numbers on my state form. When I tried to add them in the forms section, it would not allow me to enter the information. If I had not discovered this error my refund would not have been direct deposited.
Date published: 2022-05-05
Rated 5 out of 5 by from Turbo Tax Full Service Was very Good and look forward to using Turbo Tax for the years to come.
Date published: 2022-05-05
Rated 3 out of 5 by from Long time user I have used TT since the 90s, along with Quicken, so I am pretty invested in the product. I use the desktop versions (Deluxe, Home and Business). As a retired programmer, I have one observation and a couple of suggestions. Observation: it gets slower every year. It is beginning to get annoying. Suggestions: I use the business version to do an estate tax return and on line 8 of the other info section of the return I am supposed to add an attachment to explain why the estate has been open more than 2 years. Currently I am cheating by making my 8453 a multipage pdf but I would really like a way to attach another pdf file. Second suggestion: I import from Quicken and from my brokerage accounts on my personal taxes, so why can't I when doing estate taxes?
Date published: 2022-05-05
Rated 5 out of 5 by from TurboTax Saved Me I struggle to do my taxes alone and turbotax has never failed to help me and ease my stress.
Date published: 2022-05-05
Rated 5 out of 5 by from Taxes done Susan was good at reassuring my concerns and I appreciate that she was able to finish my taxes during htis busy time.
Date published: 2022-05-05
Rated 5 out of 5 by from Anita is the best! She was super helpful and was able to get my taxes done quickly with no issues!
Date published: 2022-05-05
Rated 5 out of 5 by from Great experience It was good experience and my tax professional was very helpful
Date published: 2022-05-05
Rated 5 out of 5 by from Simply the Best Works great. like having your own personal Accountant. Accurate, up to date, and precious.
Date published: 2022-05-05
Rated 3 out of 5 by from okay service Good tax advice. However, slow communication and confusing messages. Finally, my tax expert changed in the middle of processing my tax causing delay.
Date published: 2022-05-05
Rated 4 out of 5 by from Excelente Nice people great service I recommended to my people
Date published: 2022-05-05
All TurboTax® Offerings Reviews - Page 4421