TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Mostly a great streamlined process I have liked Turbotax for many years. I like that it has a logical sequencing, pulls in prior data, and has valuable help boxes to explain terms. The biggest concern I have is that in the final phases of checking my return it will often tell me to enter a single field of data (such as address) without giving me enough context to answer it well. I would really like to see them give more information about the fields they want me to fix at the end.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax was great I had a question that could not be answered with Chat. So someone actually called me. She was very helpful
Date published: 2021-04-30
Rated 1 out of 5 by from Turbo Tax is not Awesome The pricing was absolutely unacceptable. I will never use your service again Increasing fees during the whole process and the pricing was misleading as well.
Date published: 2021-04-30
Rated 1 out of 5 by from I will no longer be buying TTax Tool will not manage my K-1 forms correctly. On-line help states its a bug in their S/W after 4 hours of conversations. I'm done with this tool. I spend $180 for nothing (and it cannot do one of my state taxes for me). I'm off to the accountant now to pay even more.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax is easy to use and very accurate. I have been using Turbo Tax for over 20 years. Never have had any problems.
Date published: 2021-04-30
Rated 4 out of 5 by from TurboTax is a great help! This year was more complicated than last year, but this year I get a refund! I'm happy.
Date published: 2021-04-30
Rated 4 out of 5 by from Turbotax is greaaat! Very easy and convenient to use. I would recommend it to family and friends.
Date published: 2021-04-30
Rated 5 out of 5 by from Very simple to use and great help Very simple to use and great help. We are first time tax doers and it was simple to do with great live support.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbotax is Wonderful. We initially got our taxes completed by a local CPA. This person did not explain anything to us and we were really unclear on why we owed the IRS. The turbotax professional was able to help us understand our taxes better and find items that the local CPA missed which actually resulted in us paying less to the IRS.
Date published: 2021-04-30
Rated 4 out of 5 by from Turbotax is easy Turbotax performed as usual for preparation of the returns. Had difficulty getting state return to electronically file. Turns out there is a $25.00 fee to electronically file. Disappointing.
Date published: 2021-04-30
All TurboTax® Offerings Reviews - Page 4400
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Mostly a great streamlined process I have liked Turbotax for many years. I like that it has a logical sequencing, pulls in prior data, and has valuable help boxes to explain terms. The biggest concern I have is that in the final phases of checking my return it will often tell me to enter a single field of data (such as address) without giving me enough context to answer it well. I would really like to see them give more information about the fields they want me to fix at the end.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax was great I had a question that could not be answered with Chat. So someone actually called me. She was very helpful
Date published: 2021-04-30
Rated 1 out of 5 by from Turbo Tax is not Awesome The pricing was absolutely unacceptable. I will never use your service again Increasing fees during the whole process and the pricing was misleading as well.
Date published: 2021-04-30
Rated 1 out of 5 by from I will no longer be buying TTax Tool will not manage my K-1 forms correctly. On-line help states its a bug in their S/W after 4 hours of conversations. I'm done with this tool. I spend $180 for nothing (and it cannot do one of my state taxes for me). I'm off to the accountant now to pay even more.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax is easy to use and very accurate. I have been using Turbo Tax for over 20 years. Never have had any problems.
Date published: 2021-04-30
Rated 4 out of 5 by from TurboTax is a great help! This year was more complicated than last year, but this year I get a refund! I'm happy.
Date published: 2021-04-30
Rated 4 out of 5 by from Turbotax is greaaat! Very easy and convenient to use. I would recommend it to family and friends.
Date published: 2021-04-30
Rated 5 out of 5 by from Very simple to use and great help Very simple to use and great help. We are first time tax doers and it was simple to do with great live support.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbotax is Wonderful. We initially got our taxes completed by a local CPA. This person did not explain anything to us and we were really unclear on why we owed the IRS. The turbotax professional was able to help us understand our taxes better and find items that the local CPA missed which actually resulted in us paying less to the IRS.
Date published: 2021-04-30
Rated 4 out of 5 by from Turbotax is easy Turbotax performed as usual for preparation of the returns. Had difficulty getting state return to electronically file. Turns out there is a $25.00 fee to electronically file. Disappointing.
Date published: 2021-04-30
All TurboTax® Offerings Reviews - Page 4400