TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 3 out of 5 by
findingzzero from
State taxes (IN) wouldn't transmit.
Fed and state wouldn't submit until I tried them separately. Now, just the state won't transmit. No error message. Phone support didn't help. I figured out that I could submit the fed separately. Phone support never made that suggestion.
Date published: 2022-10-08
Rated 4 out of 5 by
Judy BB from
Turbo Tax every year
I am a retired CPA and have personally used Turbo Tax for many years. It is a little difficult even for me to follow the Carry Forward tax info.
Date published: 2022-10-08
Rated 5 out of 5 by
Lexis3080 from
Awesome service!
Frances was extremely helpful and got us through our complicated situation without making us feel more stress about the whole process.
Date published: 2022-10-08
Rated 4 out of 5 by
KCDallas from
Turbo Tax Home and Business can be better
Turbo Tax does not support Opportunity Zone investment's deferral of capital gains.
Date published: 2022-10-08
Rated 5 out of 5 by
tinitsy from
Best Tax experience ever!
Nadine came in and saved the day! Best tax expert I've worked with. I wish she were my accountant!
Date published: 2022-10-08
Rated 5 out of 5 by
Stefanie J from
TurboTax helped my complex situation!
Tom was incredibly helpful and engaging in a process that I was intimidated by. He made my complex situation much more simple!
Date published: 2022-10-08
Rated 5 out of 5 by
Ang_Ram from
Awsome
Product is easy to use. Did not need assistance to complete the tax form.
Date published: 2022-10-08
Rated 5 out of 5 by
mohammad Zaman from
awsome
great and awsome . Mr. William (EA) helped me complete filing the tax for 2021
Date published: 2022-10-08
Rated 3 out of 5 by
HSR79 from
Could have been better
I could have finished the taxes myself had any of the many advisors I called before I upgraded knew how to help with K1. However, Robin, who is the Tax expert I got after I upgraded, was very helpful and knew what to do
Date published: 2022-10-08
Rated 5 out of 5 by
Ironman74 from
Great program
Easy to understand. The program explains every step.
All TurboTax® Offerings Reviews - Page 4380
Date published: 2022-10-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
findingzzero from
State taxes (IN) wouldn't transmit.
Fed and state wouldn't submit until I tried them separately. Now, just the state won't transmit. No error message. Phone support didn't help. I figured out that I could submit the fed separately. Phone support never made that suggestion.
Date published: 2022-10-08
Rated 4 out of 5 by
Judy BB from
Turbo Tax every year
I am a retired CPA and have personally used Turbo Tax for many years. It is a little difficult even for me to follow the Carry Forward tax info.
Date published: 2022-10-08
Rated 5 out of 5 by
Lexis3080 from
Awesome service!
Frances was extremely helpful and got us through our complicated situation without making us feel more stress about the whole process.
Date published: 2022-10-08
Rated 4 out of 5 by
KCDallas from
Turbo Tax Home and Business can be better
Turbo Tax does not support Opportunity Zone investment's deferral of capital gains.
Date published: 2022-10-08
Rated 5 out of 5 by
tinitsy from
Best Tax experience ever!
Nadine came in and saved the day! Best tax expert I've worked with. I wish she were my accountant!
Date published: 2022-10-08
Rated 5 out of 5 by
Stefanie J from
TurboTax helped my complex situation!
Tom was incredibly helpful and engaging in a process that I was intimidated by. He made my complex situation much more simple!
Date published: 2022-10-08
Rated 5 out of 5 by
Ang_Ram from
Awsome
Product is easy to use. Did not need assistance to complete the tax form.
Date published: 2022-10-08
Rated 5 out of 5 by
mohammad Zaman from
awsome
great and awsome . Mr. William (EA) helped me complete filing the tax for 2021
Date published: 2022-10-08
Rated 3 out of 5 by
HSR79 from
Could have been better
I could have finished the taxes myself had any of the many advisors I called before I upgraded knew how to help with K1. However, Robin, who is the Tax expert I got after I upgraded, was very helpful and knew what to do
Date published: 2022-10-08
Rated 5 out of 5 by
Ironman74 from
Great program
Easy to understand. The program explains every step.
All TurboTax® Offerings Reviews - Page 4380
Date published: 2022-10-08