TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from State taxes (IN) wouldn't transmit. Fed and state wouldn't submit until I tried them separately. Now, just the state won't transmit. No error message. Phone support didn't help. I figured out that I could submit the fed separately. Phone support never made that suggestion.
Date published: 2022-10-08
Rated 4 out of 5 by from Turbo Tax every year I am a retired CPA and have personally used Turbo Tax for many years. It is a little difficult even for me to follow the Carry Forward tax info.
Date published: 2022-10-08
Rated 5 out of 5 by from Awesome service! Frances was extremely helpful and got us through our complicated situation without making us feel more stress about the whole process.
Date published: 2022-10-08
Rated 4 out of 5 by from Turbo Tax Home and Business can be better Turbo Tax does not support Opportunity Zone investment's deferral of capital gains.
Date published: 2022-10-08
Rated 5 out of 5 by from Best Tax experience ever! Nadine came in and saved the day! Best tax expert I've worked with. I wish she were my accountant!
Date published: 2022-10-08
Rated 5 out of 5 by from TurboTax helped my complex situation! Tom was incredibly helpful and engaging in a process that I was intimidated by. He made my complex situation much more simple!
Date published: 2022-10-08
Rated 5 out of 5 by from Awsome Product is easy to use. Did not need assistance to complete the tax form.
Date published: 2022-10-08
Rated 5 out of 5 by from awsome great and awsome . Mr. William (EA) helped me complete filing the tax for 2021
Date published: 2022-10-08
Rated 3 out of 5 by from Could have been better I could have finished the taxes myself had any of the many advisors I called before I upgraded knew how to help with K1. However, Robin, who is the Tax expert I got after I upgraded, was very helpful and knew what to do
Date published: 2022-10-08
Rated 5 out of 5 by from Great program Easy to understand. The program explains every step.
Date published: 2022-10-08
All TurboTax® Offerings Reviews - Page 4380
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from State taxes (IN) wouldn't transmit. Fed and state wouldn't submit until I tried them separately. Now, just the state won't transmit. No error message. Phone support didn't help. I figured out that I could submit the fed separately. Phone support never made that suggestion.
Date published: 2022-10-08
Rated 4 out of 5 by from Turbo Tax every year I am a retired CPA and have personally used Turbo Tax for many years. It is a little difficult even for me to follow the Carry Forward tax info.
Date published: 2022-10-08
Rated 5 out of 5 by from Awesome service! Frances was extremely helpful and got us through our complicated situation without making us feel more stress about the whole process.
Date published: 2022-10-08
Rated 4 out of 5 by from Turbo Tax Home and Business can be better Turbo Tax does not support Opportunity Zone investment's deferral of capital gains.
Date published: 2022-10-08
Rated 5 out of 5 by from Best Tax experience ever! Nadine came in and saved the day! Best tax expert I've worked with. I wish she were my accountant!
Date published: 2022-10-08
Rated 5 out of 5 by from TurboTax helped my complex situation! Tom was incredibly helpful and engaging in a process that I was intimidated by. He made my complex situation much more simple!
Date published: 2022-10-08
Rated 5 out of 5 by from Awsome Product is easy to use. Did not need assistance to complete the tax form.
Date published: 2022-10-08
Rated 5 out of 5 by from awsome great and awsome . Mr. William (EA) helped me complete filing the tax for 2021
Date published: 2022-10-08
Rated 3 out of 5 by from Could have been better I could have finished the taxes myself had any of the many advisors I called before I upgraded knew how to help with K1. However, Robin, who is the Tax expert I got after I upgraded, was very helpful and knew what to do
Date published: 2022-10-08
Rated 5 out of 5 by from Great program Easy to understand. The program explains every step.
Date published: 2022-10-08
All TurboTax® Offerings Reviews - Page 4380