TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Glitch filing State And Federal I've used Turbo Tax to file my taxes for years. This year, I had trouble e-filing. When i went to e-file, I kept getting an error message about a form not being ready to e-file. I went back and reviewed everything for errors twice. When that still didnt work, I clicked on the Help button on the Turbo Tax site. That wasnt helpful either. Finally, I did a quick Google. It seems like there is a small glitch where after you pay for the federal, you are not prompted to pay for the state automatically so you are not able to efile. I had to delete the state return, fill it out again and then I was prompted to pay for the state return and I was finally able to e-file.
Date published: 2021-03-07
Rated 5 out of 5 by from Simple I just really like how easy it is to file. Everything is there for you, just ask in the search box. I had to add a K-1 this year and it was pretty easy to find the new documents. I did have to upgrade though! lol! So far so good! Thanks
Date published: 2021-03-07
Rated 5 out of 5 by from TurboTax is Awesome! The name TurboTax should be changed to Turbo-AI-Tax.
Date published: 2021-03-07
Rated 4 out of 5 by from TurboTax is Consistently Good Tax Software As a long time user of TurboTax for both Business and personal returns, I have found TurboTax to be easy to use and very helpful when completing my returns. Only gave 4 stars as I did experience a problem with the GA Business tax return where I kept getting into a loop with errors on the Film Tax Credit Form even though I had not selected to use any credits and my company is not film related. No matter what I did, I could not get out of the endless loop. Finally did some research and saw that I could completely delete the form by selecting it and that did the trick.
Date published: 2021-03-07
Rated 5 out of 5 by from Simple Quick and easy to use. I like how it saves your previous information
Date published: 2021-03-07
Rated 5 out of 5 by from TurboTax is easy to use This was my first time using TurboTax and it was easy to use. The step by step instructions and supporting explanations were clear, friendly, and reassuring - without being too flip.
Date published: 2021-03-07
Rated 5 out of 5 by from Everyone should use Turbo Tax! Easy - understandable - thorough - very detailed - doesn't miss a thing
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo Tax is very easy to use. Very easy to use and reviews all forms for correctness.
Date published: 2021-03-07
Rated 5 out of 5 by from so easy and quick. with turotak, i dont have to worry about lines or traffic. and if you have a simple enough return, you can just go the free route. and if not its still much cheaper than any other tax company ive used in the past. and all from the comfort of home.
Date published: 2021-03-07
Rated 5 out of 5 by from great! Turbo tax is the only way I have ever done taxes!!!!
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 4368
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Glitch filing State And Federal I've used Turbo Tax to file my taxes for years. This year, I had trouble e-filing. When i went to e-file, I kept getting an error message about a form not being ready to e-file. I went back and reviewed everything for errors twice. When that still didnt work, I clicked on the Help button on the Turbo Tax site. That wasnt helpful either. Finally, I did a quick Google. It seems like there is a small glitch where after you pay for the federal, you are not prompted to pay for the state automatically so you are not able to efile. I had to delete the state return, fill it out again and then I was prompted to pay for the state return and I was finally able to e-file.
Date published: 2021-03-07
Rated 5 out of 5 by from Simple I just really like how easy it is to file. Everything is there for you, just ask in the search box. I had to add a K-1 this year and it was pretty easy to find the new documents. I did have to upgrade though! lol! So far so good! Thanks
Date published: 2021-03-07
Rated 5 out of 5 by from TurboTax is Awesome! The name TurboTax should be changed to Turbo-AI-Tax.
Date published: 2021-03-07
Rated 4 out of 5 by from TurboTax is Consistently Good Tax Software As a long time user of TurboTax for both Business and personal returns, I have found TurboTax to be easy to use and very helpful when completing my returns. Only gave 4 stars as I did experience a problem with the GA Business tax return where I kept getting into a loop with errors on the Film Tax Credit Form even though I had not selected to use any credits and my company is not film related. No matter what I did, I could not get out of the endless loop. Finally did some research and saw that I could completely delete the form by selecting it and that did the trick.
Date published: 2021-03-07
Rated 5 out of 5 by from Simple Quick and easy to use. I like how it saves your previous information
Date published: 2021-03-07
Rated 5 out of 5 by from TurboTax is easy to use This was my first time using TurboTax and it was easy to use. The step by step instructions and supporting explanations were clear, friendly, and reassuring - without being too flip.
Date published: 2021-03-07
Rated 5 out of 5 by from Everyone should use Turbo Tax! Easy - understandable - thorough - very detailed - doesn't miss a thing
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo Tax is very easy to use. Very easy to use and reviews all forms for correctness.
Date published: 2021-03-07
Rated 5 out of 5 by from so easy and quick. with turotak, i dont have to worry about lines or traffic. and if you have a simple enough return, you can just go the free route. and if not its still much cheaper than any other tax company ive used in the past. and all from the comfort of home.
Date published: 2021-03-07
Rated 5 out of 5 by from great! Turbo tax is the only way I have ever done taxes!!!!
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 4368