TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Turbo Tax is the worst this year Too many loops, a lot of repeated questions, and want me to purchase more services again and again. Terrible!
Date published: 2023-04-07
Rated 2 out of 5 by from price too high price too high. cannot read the answers to some questions if they open new windows.
Date published: 2023-04-07
Rated 5 out of 5 by from Excellent program Easy to file and track. Have used in the past and very convenient.
Date published: 2023-04-07
Rated 5 out of 5 by from My Tax Consultant was awesome! Diane was so very helpful and personable and saved me money on my return! How could it get any easier or better?
Date published: 2023-04-07
Rated 5 out of 5 by from TURBO TAX IS GREAT SIMPLE AND EASY! thanks! I like the new import feature!
Date published: 2023-04-07
Rated 4 out of 5 by from FIRST TIME USER..GREAT EXPERIENCE THIS WAS EASY TO USE AND EXPLANATIONS WERE VERY WELL DONE.
Date published: 2023-04-07
Rated 2 out of 5 by from User-friendly & unfriendly Very user-friendly on the tax-preparation side. However, I could not get it to change my name from my widowed name to my new married name on the program itself.
Date published: 2023-04-07
Rated 3 out of 5 by from 2022 Review Overall simple and well explained however when asked what service plan to choose I selected the cheapest one that covered both state and federal however while finishing the taxes I had to then select another plan two different times. this was not the issue last year. Last year was also cheaper and I filled the same way no extra income or papers requiring more than the simple returns the service plan required. This year I had to pay more for the same thing. Service plans did not seem to be very clear because of this.
Date published: 2023-04-07
Rated 5 out of 5 by from Good tax software Turbo Tax was very user friendly. Breezed through the needed information and what was needed.
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo tax is frustrating I keep writing for help and receive nothing back. It was a waste of my money and esp. my precious time.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4344
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is the worst this year Too many loops, a lot of repeated questions, and want me to purchase more services again and again. Terrible!
Date published: 2023-04-07
Rated 2 out of 5 by from price too high price too high. cannot read the answers to some questions if they open new windows.
Date published: 2023-04-07
Rated 5 out of 5 by from Excellent program Easy to file and track. Have used in the past and very convenient.
Date published: 2023-04-07
Rated 5 out of 5 by from My Tax Consultant was awesome! Diane was so very helpful and personable and saved me money on my return! How could it get any easier or better?
Date published: 2023-04-07
Rated 5 out of 5 by from TURBO TAX IS GREAT SIMPLE AND EASY! thanks! I like the new import feature!
Date published: 2023-04-07
Rated 4 out of 5 by from FIRST TIME USER..GREAT EXPERIENCE THIS WAS EASY TO USE AND EXPLANATIONS WERE VERY WELL DONE.
Date published: 2023-04-07
Rated 2 out of 5 by from User-friendly & unfriendly Very user-friendly on the tax-preparation side. However, I could not get it to change my name from my widowed name to my new married name on the program itself.
Date published: 2023-04-07
Rated 3 out of 5 by from 2022 Review Overall simple and well explained however when asked what service plan to choose I selected the cheapest one that covered both state and federal however while finishing the taxes I had to then select another plan two different times. this was not the issue last year. Last year was also cheaper and I filled the same way no extra income or papers requiring more than the simple returns the service plan required. This year I had to pay more for the same thing. Service plans did not seem to be very clear because of this.
Date published: 2023-04-07
Rated 5 out of 5 by from Good tax software Turbo Tax was very user friendly. Breezed through the needed information and what was needed.
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo tax is frustrating I keep writing for help and receive nothing back. It was a waste of my money and esp. my precious time.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4344