TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281576 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great Product I've been using Turbo Tax for several years and have been very pleased with the product. I especially value the live tax help for issues I can't reslove.
Date published: 2021-04-06
Rated 5 out of 5 by from Outstanding Customer Service with Turbo tAX I engaged with a live agent Sherry, she was amazing in problem solving with amending my tax return. She was very patient, informative and persistent in getting the correct end result. Sherry is at terrific asset to your organization.
Date published: 2021-04-06
Rated 5 out of 5 by from TURBOTAX makes it so easy! I had one small glitch, that was quickly fixed with a short chat with a Turbotax representative. It was fast and easy.
Date published: 2021-04-06
Rated 5 out of 5 by from WORKS GREAT very clear what is needed. no assistance was needed
Date published: 2021-04-06
Rated 5 out of 5 by from Awesome Talking with expert on the phone was extremely helpful. She answered all my questions and solved my problems.
Date published: 2021-04-06
Rated 5 out of 5 by from Easy to use Very user friendly and easy to use. Convenient too
Date published: 2021-04-06
Rated 4 out of 5 by from TurboTax Helped Was helpful with basic taxes and even took in last years taxes to help. only issue was because there were new tax forms this year and therefore was a bit difficult to find the areas those documents needed to be inputed.
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax is awesome I love using TurboTax, because it was easy, fast, and fun.
Date published: 2021-04-06
Rated 5 out of 5 by from SO easy! I was extremely nervous to file my taxes for the first time this year and TurboTax made it super easy to do. I feel confident that my taxes have been taken care of!
Date published: 2021-04-06
Rated 1 out of 5 by from Minimal effort year in and year out The dated interface is always the same. Many of the logic errors and guidance that is more confusing than the literal instructions from the tax forms is never fixed. I feel like my tax return is being held hostage by Intuit, and that TurboTax is designed to be so confusing that I have to pay for upgrades in order to get the product to do what it was supposed to do out of the box (I always refuse to pay them more, and instead spend days printing out the actual IRS documents and reviewing them for errors made by TurboTax).
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 4325
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Product I've been using Turbo Tax for several years and have been very pleased with the product. I especially value the live tax help for issues I can't reslove.
Date published: 2021-04-06
Rated 5 out of 5 by from Outstanding Customer Service with Turbo tAX I engaged with a live agent Sherry, she was amazing in problem solving with amending my tax return. She was very patient, informative and persistent in getting the correct end result. Sherry is at terrific asset to your organization.
Date published: 2021-04-06
Rated 5 out of 5 by from TURBOTAX makes it so easy! I had one small glitch, that was quickly fixed with a short chat with a Turbotax representative. It was fast and easy.
Date published: 2021-04-06
Rated 5 out of 5 by from WORKS GREAT very clear what is needed. no assistance was needed
Date published: 2021-04-06
Rated 5 out of 5 by from Awesome Talking with expert on the phone was extremely helpful. She answered all my questions and solved my problems.
Date published: 2021-04-06
Rated 5 out of 5 by from Easy to use Very user friendly and easy to use. Convenient too
Date published: 2021-04-06
Rated 4 out of 5 by from TurboTax Helped Was helpful with basic taxes and even took in last years taxes to help. only issue was because there were new tax forms this year and therefore was a bit difficult to find the areas those documents needed to be inputed.
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax is awesome I love using TurboTax, because it was easy, fast, and fun.
Date published: 2021-04-06
Rated 5 out of 5 by from SO easy! I was extremely nervous to file my taxes for the first time this year and TurboTax made it super easy to do. I feel confident that my taxes have been taken care of!
Date published: 2021-04-06
Rated 1 out of 5 by from Minimal effort year in and year out The dated interface is always the same. Many of the logic errors and guidance that is more confusing than the literal instructions from the tax forms is never fixed. I feel like my tax return is being held hostage by Intuit, and that TurboTax is designed to be so confusing that I have to pay for upgrades in order to get the product to do what it was supposed to do out of the box (I always refuse to pay them more, and instead spend days printing out the actual IRS documents and reviewing them for errors made by TurboTax).
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 4325