TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Problem with purchasing Audit Defense TurboTax Business functioned as usual. However, I was unable to successfully create an online account to purchase Audit Defense for our business. The customer support rep who provided help over the telephone did eventually resolve the issue by completing the purchase via telephone, creating an account for me from his end, and sending me an email to log in and complete the account creation. However, something as simple as creating an online account should be effortless and trouble-free for the software company that we trust with our tax filing.
Date published: 2022-03-15
Rated 5 out of 5 by from turbo tax tada Normally good to work with unless the tax laws suck
Date published: 2022-03-15
Rated 1 out of 5 by from Sucks Changes every year and is worse every year. Won’t even let you look at the actual forms before you file. Never asked if I had made estimated payments. I had to remember that I had and search help on how to enter them. It also raised the price later in the program even though it knew from the start that I had loss carryovers from last year.
Date published: 2022-03-15
Rated 5 out of 5 by from BEST TAX CITE EVER very easy to use for someone that knows nothing about taxes
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is very good! It was an ease to use and had no problems with TurboTax
Date published: 2022-03-15
Rated 5 out of 5 by from supper ez to use Rob was grate************************************************************
Date published: 2022-03-15
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo Tax for at least 20 - 25 years. Love it. Do not trust anyone with my info except me! The only time I did not get a refund was the year my mom died and I had to go to a "professional" tax preparer!
Date published: 2022-03-15
Rated 5 out of 5 by from No Stress! This is my 2nd year with Turbo Tax. Last year I did the taxes myself. The Free program was great. This year I just wanted the ease of handing everything off to someone and knowing it would all be taken care of. Jacqueline did just that. She was available if I had a question. Professional and her years in Tax Preparation helped put my mind at ease.
Date published: 2022-03-15
Rated 5 out of 5 by from Excellent service I received the help of Deep, a CPA, who was very helpful and answered all my questions. I will ask for him next year.
Date published: 2022-03-15
Rated 5 out of 5 by from Very eady Loved it very simple easy and fast got everything done properly
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4316
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Problem with purchasing Audit Defense TurboTax Business functioned as usual. However, I was unable to successfully create an online account to purchase Audit Defense for our business. The customer support rep who provided help over the telephone did eventually resolve the issue by completing the purchase via telephone, creating an account for me from his end, and sending me an email to log in and complete the account creation. However, something as simple as creating an online account should be effortless and trouble-free for the software company that we trust with our tax filing.
Date published: 2022-03-15
Rated 5 out of 5 by from turbo tax tada Normally good to work with unless the tax laws suck
Date published: 2022-03-15
Rated 1 out of 5 by from Sucks Changes every year and is worse every year. Won’t even let you look at the actual forms before you file. Never asked if I had made estimated payments. I had to remember that I had and search help on how to enter them. It also raised the price later in the program even though it knew from the start that I had loss carryovers from last year.
Date published: 2022-03-15
Rated 5 out of 5 by from BEST TAX CITE EVER very easy to use for someone that knows nothing about taxes
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is very good! It was an ease to use and had no problems with TurboTax
Date published: 2022-03-15
Rated 5 out of 5 by from supper ez to use Rob was grate************************************************************
Date published: 2022-03-15
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo Tax for at least 20 - 25 years. Love it. Do not trust anyone with my info except me! The only time I did not get a refund was the year my mom died and I had to go to a "professional" tax preparer!
Date published: 2022-03-15
Rated 5 out of 5 by from No Stress! This is my 2nd year with Turbo Tax. Last year I did the taxes myself. The Free program was great. This year I just wanted the ease of handing everything off to someone and knowing it would all be taken care of. Jacqueline did just that. She was available if I had a question. Professional and her years in Tax Preparation helped put my mind at ease.
Date published: 2022-03-15
Rated 5 out of 5 by from Excellent service I received the help of Deep, a CPA, who was very helpful and answered all my questions. I will ask for him next year.
Date published: 2022-03-15
Rated 5 out of 5 by from Very eady Loved it very simple easy and fast got everything done properly
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4316