TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 5 out of 5 by D Leflore from Turbo Tax is Convenient Turbo Tax is easy, convenient, provide detail information on every step
Date published: 2023-04-08
Rated 5 out of 5 by GTownG from Easy to use The program was easy to use offering self-checks and reviews.
Date published: 2023-04-08
Rated 2 out of 5 by TBTXuser2 from 2.49% fee to pay for taxes using a credit card! Quick and easy experience no doubt. But there is a RIDICULOUS fee of 2.49% of the amount you owe (if you owe) in order to pay with a credit card. It's almost like they DON'T want you to earn those points on your credit card, seeing as how a debit transaction comes with no fee. It's really a disgrace. What if people don't have a large amount on hand in checking and have no choice but to use a credit card? They get slammed with an additional unaffordable fee. Way to go Turbo Tax.
Date published: 2023-04-08
Rated 5 out of 5 by john doe a deer from love turbo fast and easy just pay it pay it pay it pay it pay pay pay
Date published: 2023-04-08
Rated 5 out of 5 by A_Parr from Great for beginners FANTASTIC, so easy to use and easy to learn with. I was able to use this last year, without any knowledge on what to do and this made it so easy
Date published: 2023-04-08
Rated 3 out of 5 by HellHole from Average You do most of the work yourself and still have to pay amounts that rival going to HR Block, or other such CPA.
Date published: 2023-04-08
Rated 1 out of 5 by Joefrommaryland from Turbo Tax Review for Senior Citizen Charging $188.68 overall to e-file a simple return for a 93-year old senior citizen simply because there was one 1099-B item is OUTRAGEOUS! Especially when that extra cost is not indicated upon initial product selection. I used HR Block software last year, with no added cost for filing the same info.
Date published: 2023-04-08
Rated 5 out of 5 by KCCash from Excellent! Excellent! Excellent! Debra my tax advisor was extremely patient and kind. She was able to quickly find solutions to my questions and help me correct my errors. She made me feel at ease and answered all of my questions in a manner which I could understand. She gave me some helpful hints as well.
Date published: 2023-04-08
Rated 5 out of 5 by MMusashi from Good Easy to use Good software! Easy to use, good prompts, quick filing!
Date published: 2023-04-08
Rated 4 out of 5 by WSVA from Mostly a great experience My experience with Turbo Tax was mostly great. For some reason the 529 deduction moved for Virginia state tax filing, and the instructions were not accurate or consistent in the application. I called customer support, and the first person was rude, extremely unhelpful, interrupted me often, and eventually hung up on me and left the screen sharing active. The second person I spoke to was an absolute angel and I wish everyone were able to work with her.
All TurboTax® Offerings Reviews - Page 4316
Date published: 2023-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by D Leflore from Turbo Tax is Convenient Turbo Tax is easy, convenient, provide detail information on every step
Date published: 2023-04-08
Rated 5 out of 5 by GTownG from Easy to use The program was easy to use offering self-checks and reviews.
Date published: 2023-04-08
Rated 2 out of 5 by TBTXuser2 from 2.49% fee to pay for taxes using a credit card! Quick and easy experience no doubt. But there is a RIDICULOUS fee of 2.49% of the amount you owe (if you owe) in order to pay with a credit card. It's almost like they DON'T want you to earn those points on your credit card, seeing as how a debit transaction comes with no fee. It's really a disgrace. What if people don't have a large amount on hand in checking and have no choice but to use a credit card? They get slammed with an additional unaffordable fee. Way to go Turbo Tax.
Date published: 2023-04-08
Rated 5 out of 5 by john doe a deer from love turbo fast and easy just pay it pay it pay it pay it pay pay pay
Date published: 2023-04-08
Rated 5 out of 5 by A_Parr from Great for beginners FANTASTIC, so easy to use and easy to learn with. I was able to use this last year, without any knowledge on what to do and this made it so easy
Date published: 2023-04-08
Rated 3 out of 5 by HellHole from Average You do most of the work yourself and still have to pay amounts that rival going to HR Block, or other such CPA.
Date published: 2023-04-08
Rated 1 out of 5 by Joefrommaryland from Turbo Tax Review for Senior Citizen Charging $188.68 overall to e-file a simple return for a 93-year old senior citizen simply because there was one 1099-B item is OUTRAGEOUS! Especially when that extra cost is not indicated upon initial product selection. I used HR Block software last year, with no added cost for filing the same info.
Date published: 2023-04-08
Rated 5 out of 5 by KCCash from Excellent! Excellent! Excellent! Debra my tax advisor was extremely patient and kind. She was able to quickly find solutions to my questions and help me correct my errors. She made me feel at ease and answered all of my questions in a manner which I could understand. She gave me some helpful hints as well.
Date published: 2023-04-08
Rated 5 out of 5 by MMusashi from Good Easy to use Good software! Easy to use, good prompts, quick filing!
Date published: 2023-04-08
Rated 4 out of 5 by WSVA from Mostly a great experience My experience with Turbo Tax was mostly great. For some reason the 529 deduction moved for Virginia state tax filing, and the instructions were not accurate or consistent in the application. I called customer support, and the first person was rude, extremely unhelpful, interrupted me often, and eventually hung up on me and left the screen sharing active. The second person I spoke to was an absolute angel and I wish everyone were able to work with her.
All TurboTax® Offerings Reviews - Page 4316
Date published: 2023-04-08