TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax Works great I have been using Turbo Tax for the last 7 years to file my taxes and it has been great.
Date published: 2023-04-05
Rated 2 out of 5 by from Not as good as it used to be lots of issues transferring my former 2021 tax data. I've used TT for over 20 years straight, and suddenly it doesnt know who I am, even though I purchased Premium last year. Maybe I'll forget who TurboTax is next year...
Date published: 2023-04-05
Rated 5 out of 5 by from easy, fast, and thorough. great experience fastest return I have ever done and easily the most complicated year I have had tax wise. the program is easy to navigate and understand while being very thorough. great experience, thanks
Date published: 2023-04-05
Rated 5 out of 5 by from It makes the process smoother As a small business owner I have been using TurboTax since 2017 and I am always very happy with the detailed process and immediate help. I truly recommend it.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax is a not-too-painful way to do taxes It beats a poke in the eye with a sharp stick. C'mon who enjoys doing taxes?
Date published: 2023-04-05
Rated 5 out of 5 by from Excellent product This is my 4th year using this product and I am again pleased with the ease and confidence I get from using this to file my Fed and State taxed
Date published: 2023-04-05
Rated 1 out of 5 by from Lots of Errors I kept getting the "snag" error message and I had to re-enter information 3 or more times until it saved. The constant errors added a lot of time to the process and it took me over 2 hours to file. Then when it was time to submit my taxes, the page froze twice and I eventually had to open it in a different browser to complete the submission.
Date published: 2023-04-05
Rated 4 out of 5 by from Overall good platform Turbo Tax is excellent for providing explanations and guidance regarding how to determine or properly enter information. To improve some information entered under federal should be automatically transfered over to the State return
Date published: 2023-04-05
Rated 2 out of 5 by from online VS download versions Didn't understand the difference between online and download turbotax. Bought downloadable version at Costco and was unable to use it. had finished taxes info before it was known. Lost an extra $70 because of it. and No $10 discount.
Date published: 2023-04-05
Rated 2 out of 5 by from 2022 Turbo tax 1041 is not as good as previous ye I had a difficult time processing my trust. The software made it difficult to buy the audit defense and CA Fiduciary software using my visa credit cards
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4285
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Works great I have been using Turbo Tax for the last 7 years to file my taxes and it has been great.
Date published: 2023-04-05
Rated 2 out of 5 by from Not as good as it used to be lots of issues transferring my former 2021 tax data. I've used TT for over 20 years straight, and suddenly it doesnt know who I am, even though I purchased Premium last year. Maybe I'll forget who TurboTax is next year...
Date published: 2023-04-05
Rated 5 out of 5 by from easy, fast, and thorough. great experience fastest return I have ever done and easily the most complicated year I have had tax wise. the program is easy to navigate and understand while being very thorough. great experience, thanks
Date published: 2023-04-05
Rated 5 out of 5 by from It makes the process smoother As a small business owner I have been using TurboTax since 2017 and I am always very happy with the detailed process and immediate help. I truly recommend it.
Date published: 2023-04-05
Rated 5 out of 5 by from TurboTax is a not-too-painful way to do taxes It beats a poke in the eye with a sharp stick. C'mon who enjoys doing taxes?
Date published: 2023-04-05
Rated 5 out of 5 by from Excellent product This is my 4th year using this product and I am again pleased with the ease and confidence I get from using this to file my Fed and State taxed
Date published: 2023-04-05
Rated 1 out of 5 by from Lots of Errors I kept getting the "snag" error message and I had to re-enter information 3 or more times until it saved. The constant errors added a lot of time to the process and it took me over 2 hours to file. Then when it was time to submit my taxes, the page froze twice and I eventually had to open it in a different browser to complete the submission.
Date published: 2023-04-05
Rated 4 out of 5 by from Overall good platform Turbo Tax is excellent for providing explanations and guidance regarding how to determine or properly enter information. To improve some information entered under federal should be automatically transfered over to the State return
Date published: 2023-04-05
Rated 2 out of 5 by from online VS download versions Didn't understand the difference between online and download turbotax. Bought downloadable version at Costco and was unable to use it. had finished taxes info before it was known. Lost an extra $70 because of it. and No $10 discount.
Date published: 2023-04-05
Rated 2 out of 5 by from 2022 Turbo tax 1041 is not as good as previous ye I had a difficult time processing my trust. The software made it difficult to buy the audit defense and CA Fiduciary software using my visa credit cards
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4285