TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Mook7 from
Turbo is very easy and simple!
Navigation through the site was very easy and simple throughout. The expert who assisted me was very helpful and answered all of my questions.
Date published: 2022-03-14
Rated 3 out of 5 by
Redonhead from
Needs Improvement
Lacks product support. Sometimes you need to talk to a person! Especially about billing issues. Costco versus online, etc. Never really prompted to print return until after filing. Had to go to the "community" to find out how to print before I filed. The info worked but the process was well hidden and certainly not intuitive. Should be a tab to look at individual forms.Entry of capital gains and QCDs was well presented. Seems like last year there were pop-up windows with current tax law info.
Date published: 2022-03-14
Rated 5 out of 5 by
tdnmor1 from
Great program
Easy to use. All the help you need at your fingertips
Date published: 2022-03-14
Rated 5 out of 5 by
DeDutch1 from
Very user friendly and surprisingly easy to use.
Takes the stress out of filing your taxes. Plus if you find yourself in a bind you can always ask for help and they will have a tax expert reach out and take care of you
Date published: 2022-03-14
Rated 5 out of 5 by
MarkG from OR from
Makes very painful process easy and pleasant!
I have been using TurboTax for 3 years. It's quick, easy, and service is excellent!
Date published: 2022-03-14
Rated 5 out of 5 by
Sparkle G from
TURBO TAX IS TERRIFIC
It was a smooth and easy experience. I recommend others to use it.
Date published: 2022-03-14
Rated 4 out of 5 by
Retiredinidaho from
Update problems
Easy to use, but when ready to finish up could not complete until software update. Software update failed on several tries... previous updates worked fine. Finally had to manually download update and instal it. Running latest version of Windows 11.
Date published: 2022-03-14
Rated 5 out of 5 by
Ashton2002 from
Great help!!!
Great accurate service. Very helpful. Well definitely keep using in the future
Date published: 2022-03-14
Rated 2 out of 5 by
rsakas from
discounts dont work
easiest online tax service to use, but too expensive. they offer disounts but dont allow you to use them.
Date published: 2022-03-14
Rated 5 out of 5 by
Bill307 from
TurboTax makes a complicated task easy
I have continued to purchase TurboTax each year because it has made filing taxes a fairly simple process. It worked fine this year until the day before yesterday when it went to install the latest update. I received a Microsoft installer error 1603, Fatal error during installation. There is no way to ignore the Update installation, as TurboTax then not progress beyond this point & quits. There should be an option to not do any further updates so one can still run the program. I finally opened the program as the Administrator & was finally able to run the program.
All TurboTax® Offerings Reviews - Page 4273
Date published: 2022-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Mook7 from
Turbo is very easy and simple!
Navigation through the site was very easy and simple throughout. The expert who assisted me was very helpful and answered all of my questions.
Date published: 2022-03-14
Rated 3 out of 5 by
Redonhead from
Needs Improvement
Lacks product support. Sometimes you need to talk to a person! Especially about billing issues. Costco versus online, etc. Never really prompted to print return until after filing. Had to go to the "community" to find out how to print before I filed. The info worked but the process was well hidden and certainly not intuitive. Should be a tab to look at individual forms.Entry of capital gains and QCDs was well presented. Seems like last year there were pop-up windows with current tax law info.
Date published: 2022-03-14
Rated 5 out of 5 by
tdnmor1 from
Great program
Easy to use. All the help you need at your fingertips
Date published: 2022-03-14
Rated 5 out of 5 by
DeDutch1 from
Very user friendly and surprisingly easy to use.
Takes the stress out of filing your taxes. Plus if you find yourself in a bind you can always ask for help and they will have a tax expert reach out and take care of you
Date published: 2022-03-14
Rated 5 out of 5 by
MarkG from OR from
Makes very painful process easy and pleasant!
I have been using TurboTax for 3 years. It's quick, easy, and service is excellent!
Date published: 2022-03-14
Rated 5 out of 5 by
Sparkle G from
TURBO TAX IS TERRIFIC
It was a smooth and easy experience. I recommend others to use it.
Date published: 2022-03-14
Rated 4 out of 5 by
Retiredinidaho from
Update problems
Easy to use, but when ready to finish up could not complete until software update. Software update failed on several tries... previous updates worked fine. Finally had to manually download update and instal it. Running latest version of Windows 11.
Date published: 2022-03-14
Rated 5 out of 5 by
Ashton2002 from
Great help!!!
Great accurate service. Very helpful. Well definitely keep using in the future
Date published: 2022-03-14
Rated 2 out of 5 by
rsakas from
discounts dont work
easiest online tax service to use, but too expensive. they offer disounts but dont allow you to use them.
Date published: 2022-03-14
Rated 5 out of 5 by
Bill307 from
TurboTax makes a complicated task easy
I have continued to purchase TurboTax each year because it has made filing taxes a fairly simple process. It worked fine this year until the day before yesterday when it went to install the latest update. I received a Microsoft installer error 1603, Fatal error during installation. There is no way to ignore the Update installation, as TurboTax then not progress beyond this point & quits. There should be an option to not do any further updates so one can still run the program. I finally opened the program as the Administrator & was finally able to run the program.
All TurboTax® Offerings Reviews - Page 4273
Date published: 2022-03-14