TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from A little disappointed this year My federal return was rejected this year apparently due to either an IRS or Turbo Tax software glitch. I filed Married Joint Return but it was "rejected" asking for my wife's AGI from the TurboTax 2020 return. That entry does not exist. TurboTax computer clearly recommended sending this non-existent data. I tried variations and repeated e-filings many times over the day with failure each time. Finally I went to my browser and found many other with this problem and one suggested a fix that worked. I'd have hoped Turbo Tax would have issued the solution directly to its consumers. fyi - I entered "$0" for an answer that actually does not exist. And hopefully, how my state re-file will also work.
Date published: 2022-03-19
Rated 2 out of 5 by from We do all the data entry and still so $$ Too daggone expensive, continually up selling... its annoying
Date published: 2022-03-19
Rated 5 out of 5 by from I like Turbo Tax Full Service I was trying to do my taxes by myself but with several small stock and crypto trades last year my return became exponentially more complex and I needed an expert to help me out. Well worth it.
Date published: 2022-03-19
Rated 5 out of 5 by from Very helpful We have never done our taxes ourselves, we always used accountants. Many people we know use Turbo Tax and are very happy, so we decided to try. It walked us through, answered all of questions, and helped us feel secure in what we were doing.
Date published: 2022-03-19
Rated 5 out of 5 by from best way to do taxes very easy and helpful in every aspect of doing my taxes
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax great Easy to understand and complete all questions great to use
Date published: 2022-03-19
Rated 4 out of 5 by from My Live Support with Joey was awesome!!!! I was feeling frustrated because I couldn't scroll down through the answers to questions, and review boxes kept appearing, even after I reviewed income 12 times! I spoke to Joey who shared my screen, was patient, and answered every single question. She even did a review and called me back as promised!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax was awasome In the beginning I had a very difficult time with the first tax expert that was assigned to me by the name of Tammy P, Tammy wasn’t helpful she barely responded to any of my messages and never complete my taxes for 3 week. THANKS to your tax expert Angela she was able to complete my taxes for me in a timely manner! I TRULY APPRECIATE ANGELAS SERVICES!
Date published: 2022-03-19
Rated 5 out of 5 by from Works well for me Your online stuff and experts were great and particularly the experts were helpful.
Date published: 2022-03-19
Rated 5 out of 5 by from COULDN'T BE EASIER VERY EASY TO FOLLOW. I'VE USED TAXSLAYER IN THE PAST
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4273
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from A little disappointed this year My federal return was rejected this year apparently due to either an IRS or Turbo Tax software glitch. I filed Married Joint Return but it was "rejected" asking for my wife's AGI from the TurboTax 2020 return. That entry does not exist. TurboTax computer clearly recommended sending this non-existent data. I tried variations and repeated e-filings many times over the day with failure each time. Finally I went to my browser and found many other with this problem and one suggested a fix that worked. I'd have hoped Turbo Tax would have issued the solution directly to its consumers. fyi - I entered "$0" for an answer that actually does not exist. And hopefully, how my state re-file will also work.
Date published: 2022-03-19
Rated 2 out of 5 by from We do all the data entry and still so $$ Too daggone expensive, continually up selling... its annoying
Date published: 2022-03-19
Rated 5 out of 5 by from I like Turbo Tax Full Service I was trying to do my taxes by myself but with several small stock and crypto trades last year my return became exponentially more complex and I needed an expert to help me out. Well worth it.
Date published: 2022-03-19
Rated 5 out of 5 by from Very helpful We have never done our taxes ourselves, we always used accountants. Many people we know use Turbo Tax and are very happy, so we decided to try. It walked us through, answered all of questions, and helped us feel secure in what we were doing.
Date published: 2022-03-19
Rated 5 out of 5 by from best way to do taxes very easy and helpful in every aspect of doing my taxes
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax great Easy to understand and complete all questions great to use
Date published: 2022-03-19
Rated 4 out of 5 by from My Live Support with Joey was awesome!!!! I was feeling frustrated because I couldn't scroll down through the answers to questions, and review boxes kept appearing, even after I reviewed income 12 times! I spoke to Joey who shared my screen, was patient, and answered every single question. She even did a review and called me back as promised!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax was awasome In the beginning I had a very difficult time with the first tax expert that was assigned to me by the name of Tammy P, Tammy wasn’t helpful she barely responded to any of my messages and never complete my taxes for 3 week. THANKS to your tax expert Angela she was able to complete my taxes for me in a timely manner! I TRULY APPRECIATE ANGELAS SERVICES!
Date published: 2022-03-19
Rated 5 out of 5 by from Works well for me Your online stuff and experts were great and particularly the experts were helpful.
Date published: 2022-03-19
Rated 5 out of 5 by from COULDN'T BE EASIER VERY EASY TO FOLLOW. I'VE USED TAXSLAYER IN THE PAST
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4273