TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from TurboTax is great with one exception I have used TurboTax for many years and am very pleased with it. However, I do have one complaint. I have received a 1099-Q for the last few years, and I have entered the information on it into TurboTax. There is no place in TurboTax for me to indicate that the moneys received on the 1099-Q were for qualified educational expenses, i.e., tuition and housing. I should not pay taxes on those moneys, but there are no TurboTax instructions or boxes to check that would tell me that.
Date published: 2022-03-19
Rated 5 out of 5 by from my Turbo Very easy to use! It was straightforward and I liked the idea of having live help if I had needed it.
Date published: 2022-03-19
Rated 5 out of 5 by from GOOD PROGRAM CARE FREE ENTRIES ERROR FREE WILL UTILIZE NEXT YEAR AGAIN
Date published: 2022-03-19
Rated 5 out of 5 by from Satisfied First timer I had several intersections with your associates either by text or voice and found them to be very knowledgeable in their field. They were able to resolve my issues with a 1099-R and help me navigate through important forms.
Date published: 2022-03-19
Rated 5 out of 5 by from Loved the free TurboTax Full Service! This was my first year ever filing taxes, and TurboTax made it as easy as possible! I sent over my documents, asked Amber questions if I had any, and the process was done in just a few short days. Cannot recommend this service enough!
Date published: 2022-03-19
Rated 5 out of 5 by from I use every year. It's great and simple I'm never disappointed with the program. Very easy and guides you through every step. Filing with TurboTax is the best
Date published: 2022-03-19
Rated 5 out of 5 by from love it Turbo tax is easy, safe and fast ! Turbo tax makes tax season breezy!
Date published: 2022-03-19
Rated 4 out of 5 by from Pleased with Turbo Tax overall This is my second year with TT and I am, again, pleased. The process is easy and the people I have worked with have been professional and helpful. One suggestion is to be transparent with pricing at the start of the process and honor initial quotes.
Date published: 2022-03-19
Rated 4 out of 5 by from Turbo Tax is Awesome This is my third year using your AMAZING product. Previously, I used a "tax professional" and could not understand how I had to keep "paying" all along, my deductions were incorrect and she never explained anything! I chatted with Turbo Tax Help and figured out that I need to have more taken out of my paychecks.
Date published: 2022-03-19
Rated 5 out of 5 by from TURBO TAX IS AWESOME I had to contact a live person several times and my overall experience was AWESOME!! Every person that assist me had patience and explained clearly my issue before ending the call.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4216
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is great with one exception I have used TurboTax for many years and am very pleased with it. However, I do have one complaint. I have received a 1099-Q for the last few years, and I have entered the information on it into TurboTax. There is no place in TurboTax for me to indicate that the moneys received on the 1099-Q were for qualified educational expenses, i.e., tuition and housing. I should not pay taxes on those moneys, but there are no TurboTax instructions or boxes to check that would tell me that.
Date published: 2022-03-19
Rated 5 out of 5 by from my Turbo Very easy to use! It was straightforward and I liked the idea of having live help if I had needed it.
Date published: 2022-03-19
Rated 5 out of 5 by from GOOD PROGRAM CARE FREE ENTRIES ERROR FREE WILL UTILIZE NEXT YEAR AGAIN
Date published: 2022-03-19
Rated 5 out of 5 by from Satisfied First timer I had several intersections with your associates either by text or voice and found them to be very knowledgeable in their field. They were able to resolve my issues with a 1099-R and help me navigate through important forms.
Date published: 2022-03-19
Rated 5 out of 5 by from Loved the free TurboTax Full Service! This was my first year ever filing taxes, and TurboTax made it as easy as possible! I sent over my documents, asked Amber questions if I had any, and the process was done in just a few short days. Cannot recommend this service enough!
Date published: 2022-03-19
Rated 5 out of 5 by from I use every year. It's great and simple I'm never disappointed with the program. Very easy and guides you through every step. Filing with TurboTax is the best
Date published: 2022-03-19
Rated 5 out of 5 by from love it Turbo tax is easy, safe and fast ! Turbo tax makes tax season breezy!
Date published: 2022-03-19
Rated 4 out of 5 by from Pleased with Turbo Tax overall This is my second year with TT and I am, again, pleased. The process is easy and the people I have worked with have been professional and helpful. One suggestion is to be transparent with pricing at the start of the process and honor initial quotes.
Date published: 2022-03-19
Rated 4 out of 5 by from Turbo Tax is Awesome This is my third year using your AMAZING product. Previously, I used a "tax professional" and could not understand how I had to keep "paying" all along, my deductions were incorrect and she never explained anything! I chatted with Turbo Tax Help and figured out that I need to have more taken out of my paychecks.
Date published: 2022-03-19
Rated 5 out of 5 by from TURBO TAX IS AWESOME I had to contact a live person several times and my overall experience was AWESOME!! Every person that assist me had patience and explained clearly my issue before ending the call.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4216