TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax makes filing easy!! TurboTax walks you through step by step. If you have questions there are screens with additional information to guide you. Still not sure, you can access online Tax Experts to help answer your questions. Pretty much fool proof!
Date published: 2023-04-05
Rated 5 out of 5 by from Great service Both William and Karen both prompt and friendly. Whole process less than a few hours Will use again next year!! Ridiculously easy
Date published: 2023-04-05
Rated 5 out of 5 by from Used Turbo Tax for years Used Turbo Tax for Years will use it for years to come.
Date published: 2023-04-05
Rated 3 out of 5 by from Slightly Better Than Directly Filing With The IRS The UI on your website is pretty good. Please stop lobbying in Washington to make your services nearly monopolistic. The IRS should have a portal that has UI comparable to TurboTax.
Date published: 2023-04-05
Rated 1 out of 5 by from Should not cost $160 There is absolutely no reason you should charge as much as you do. Filing taxes is supposed to be a free service as it is. The fact that you think it is acceptable to keep raising your rates and charging people money for an essential service is ludicrous. It's also extremely disparaging towards lower class individuals who may not have the money for the return available at that time so they'll have no choice but to accept your $39 extortion fee to have it withdrawn from their return. Do better.
Date published: 2023-04-05
Rated 5 out of 5 by from New Features= Faster Service This was the fastest and easiest experience with TurboTax that I have ever had. It was quick, simple, and easy making the process go by smoothly with no stresses.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax Review Have been using program for years! Will continue to use Turbo Tax!
Date published: 2023-04-05
Rated 4 out of 5 by from TurboTax is a great tool, I have used it for years I have used the Turbo Tax cds for years. The help menus aren't as in dept as the cds. The live help is tremendous but would be used less by me if the online helps were clearer; ie, you can't inter your bank information until you tax return is paid.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is so easy!!! I have been using Turbo Tax for many years and this is by far the easiest tax filing EVER! I would never use any other company.
Date published: 2023-04-05
Rated 5 out of 5 by from I love TuRbO Tax!!!!! First of all I’m 0 technology and I hate getting ripped off for getting my taxes done. Turbo tax helps you every step of the way and its free! What more can I ask for?
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4213
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes filing easy!! TurboTax walks you through step by step. If you have questions there are screens with additional information to guide you. Still not sure, you can access online Tax Experts to help answer your questions. Pretty much fool proof!
Date published: 2023-04-05
Rated 5 out of 5 by from Great service Both William and Karen both prompt and friendly. Whole process less than a few hours Will use again next year!! Ridiculously easy
Date published: 2023-04-05
Rated 5 out of 5 by from Used Turbo Tax for years Used Turbo Tax for Years will use it for years to come.
Date published: 2023-04-05
Rated 3 out of 5 by from Slightly Better Than Directly Filing With The IRS The UI on your website is pretty good. Please stop lobbying in Washington to make your services nearly monopolistic. The IRS should have a portal that has UI comparable to TurboTax.
Date published: 2023-04-05
Rated 1 out of 5 by from Should not cost $160 There is absolutely no reason you should charge as much as you do. Filing taxes is supposed to be a free service as it is. The fact that you think it is acceptable to keep raising your rates and charging people money for an essential service is ludicrous. It's also extremely disparaging towards lower class individuals who may not have the money for the return available at that time so they'll have no choice but to accept your $39 extortion fee to have it withdrawn from their return. Do better.
Date published: 2023-04-05
Rated 5 out of 5 by from New Features= Faster Service This was the fastest and easiest experience with TurboTax that I have ever had. It was quick, simple, and easy making the process go by smoothly with no stresses.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax Review Have been using program for years! Will continue to use Turbo Tax!
Date published: 2023-04-05
Rated 4 out of 5 by from TurboTax is a great tool, I have used it for years I have used the Turbo Tax cds for years. The help menus aren't as in dept as the cds. The live help is tremendous but would be used less by me if the online helps were clearer; ie, you can't inter your bank information until you tax return is paid.
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax is so easy!!! I have been using Turbo Tax for many years and this is by far the easiest tax filing EVER! I would never use any other company.
Date published: 2023-04-05
Rated 5 out of 5 by from I love TuRbO Tax!!!!! First of all I’m 0 technology and I hate getting ripped off for getting my taxes done. Turbo tax helps you every step of the way and its free! What more can I ask for?
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4213