TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from The Quality is Not What it Once Was There were multiple items that the program got wrong the first time through, or didn't ask when working in Easy Step that I had to go back and adjust. When going through the final review, there were always things that needed to be fixed that the software should have been able to fill in. And getting updates to the program as late as 4/9 seems to be a problem. What about folks who filed early and may have errors or be missing something? This used to be a very accurate and reliable tool, but I am losing confidence in the product and may look at an alternate method of preparing my taxes next year.
Date published: 2023-04-09
Rated 5 out of 5 by from I've always used turbotax I don't really have much to compare with. But I do love how I can just pull in W2 forms. Crypto is also somewhat easy.
Date published: 2023-04-09
Rated 5 out of 5 by from Rate Turbo Tax Excellent product. Easy to use. Just follow the prompts. Tends to be a bit expensive, but I have been using for many years and love it!
Date published: 2023-04-09
Rated 5 out of 5 by from So thankful for Turbo Tax! Turbo Tax is simple to use and any questions I have had were answered immediately. I am grateful for the savings in time and money each year. Thanks so much!
Date published: 2023-04-09
Rated 2 out of 5 by from charged me without letting me know first The process is easy. I did not have my license on me at the time and did not finish so I did not file. I was shocked to see that I was charged $150 by Turbotax before I even filed anything. This is very disappointing.
Date published: 2023-04-09
Rated 5 out of 5 by from fine took longer than i thought it would. I'm a student and had to upgrade to premium, seemes excessive.
Date published: 2023-04-09
Rated 3 out of 5 by from My last time using Turbo tax This will probably be the last time using your service. I have been using Turbo Tax as far back as I can remember. I understand you have a business and the point of that is to make money, but I feel like the cost out ways my time. For just a few more dollars I can just hand all of my information off to someone else and they can do it for me. Someone that won't constantly try to upsell me. As you start to fill out your service it seems like it won't cost that much. But once you get to the end, there are all of the charges. I just have better things to do with my time than spend an hour on the computer filling something out.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is very helpful I simply don't know much about taxes. Turbo Tax helps to make a very stressful process very easy.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is a consistent and reliable service I have worked with the TurboTax Software for about a decade and appreciate that they continue to provide sound tax service to all who engage in their service(s).
Date published: 2023-04-09
Rated 2 out of 5 by from worked better than tax act but several issues too had to buy 'premium' even though incredibly simple tax return. no place to add $15 off promo code when paying but too frustrated so just paid full price. not worth it over all but sunk time cost so just paid more. on the plus side the interface is much better than that at tax act.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4182
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from The Quality is Not What it Once Was There were multiple items that the program got wrong the first time through, or didn't ask when working in Easy Step that I had to go back and adjust. When going through the final review, there were always things that needed to be fixed that the software should have been able to fill in. And getting updates to the program as late as 4/9 seems to be a problem. What about folks who filed early and may have errors or be missing something? This used to be a very accurate and reliable tool, but I am losing confidence in the product and may look at an alternate method of preparing my taxes next year.
Date published: 2023-04-09
Rated 5 out of 5 by from I've always used turbotax I don't really have much to compare with. But I do love how I can just pull in W2 forms. Crypto is also somewhat easy.
Date published: 2023-04-09
Rated 5 out of 5 by from Rate Turbo Tax Excellent product. Easy to use. Just follow the prompts. Tends to be a bit expensive, but I have been using for many years and love it!
Date published: 2023-04-09
Rated 5 out of 5 by from So thankful for Turbo Tax! Turbo Tax is simple to use and any questions I have had were answered immediately. I am grateful for the savings in time and money each year. Thanks so much!
Date published: 2023-04-09
Rated 2 out of 5 by from charged me without letting me know first The process is easy. I did not have my license on me at the time and did not finish so I did not file. I was shocked to see that I was charged $150 by Turbotax before I even filed anything. This is very disappointing.
Date published: 2023-04-09
Rated 5 out of 5 by from fine took longer than i thought it would. I'm a student and had to upgrade to premium, seemes excessive.
Date published: 2023-04-09
Rated 3 out of 5 by from My last time using Turbo tax This will probably be the last time using your service. I have been using Turbo Tax as far back as I can remember. I understand you have a business and the point of that is to make money, but I feel like the cost out ways my time. For just a few more dollars I can just hand all of my information off to someone else and they can do it for me. Someone that won't constantly try to upsell me. As you start to fill out your service it seems like it won't cost that much. But once you get to the end, there are all of the charges. I just have better things to do with my time than spend an hour on the computer filling something out.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is very helpful I simply don't know much about taxes. Turbo Tax helps to make a very stressful process very easy.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is a consistent and reliable service I have worked with the TurboTax Software for about a decade and appreciate that they continue to provide sound tax service to all who engage in their service(s).
Date published: 2023-04-09
Rated 2 out of 5 by from worked better than tax act but several issues too had to buy 'premium' even though incredibly simple tax return. no place to add $15 off promo code when paying but too frustrated so just paid full price. not worth it over all but sunk time cost so just paid more. on the plus side the interface is much better than that at tax act.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4182