TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from I am confused this tax year I like TurboTax but this year I did not feel confident with my return. I got half of what I normally get and not much has changed. So I do not know if I did it right or not.
Date published: 2022-03-21
Rated 5 out of 5 by from Veteran Turbo Tax User I have used TurboTax for many years and during those years TurboTax appears to be getting easier to use. What I really like is the ability to make entries directly into the forms if I need to. The TurboTax updates are automatically sent directly to your computer if required after you install the program from a disc. I will continue to use TurboTax due to the instructions that are easy to follow and the thorough review of my taxes as they are entered.
Date published: 2022-03-21
Rated 5 out of 5 by from Quick and efficient !!!! I did all very quickly and without help of any further assistance
Date published: 2022-03-21
Rated 2 out of 5 by from Annoyed What started out as $59 dollars to do my taxes turned into $132. I wanted to file for free but was not even given the option. So I clicked on the cheapest one which was $59 total. Apparently there was hidden charges because as I went along that turned into $93 and when I tried choosing for them to take from my federal fund they charged me $40 extra. Taking money from me to take more money from me? What is wrong with this world.
Date published: 2022-03-21
Rated 5 out of 5 by from very good Great to work with Turbo tax........................
Date published: 2022-03-21
Rated 4 out of 5 by from TurboTax is a really Good Platform to do Taxes I like how I am guided through the process by the platform. There are a couple areas that I do not understand and not sure if I put the right info in the questionnaire. But there are many pop up explanations that helped me.
Date published: 2022-03-21
Rated 1 out of 5 by from Won't be returning to TurboTax I was charged like $160 to use "free" TurboTax even though I have made minimum wage all year. For some reason it would not let me avoid being charged. I restarted my taxes over and over again, but because of the covid relief fund that EVERYBODY got, it made me pay for using TurboTax. Extremely disappointed, I will not be returning next Tax season.
Date published: 2022-03-21
Rated 5 out of 5 by from Fast and Easy As a first time filer, i was nervous because I never filed for taxes before, but turbo tax agents were able to help me file my taxes and it was super easy and stress-free
Date published: 2022-03-21
Rated 1 out of 5 by from not for the Mac no end of problems with using on the Mac - Intuit can't seem resolve
Date published: 2022-03-21
Rated 5 out of 5 by from i loved everything !!! it was perfect! everything came out to be so easy !! thank you turbotax.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4081
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I am confused this tax year I like TurboTax but this year I did not feel confident with my return. I got half of what I normally get and not much has changed. So I do not know if I did it right or not.
Date published: 2022-03-21
Rated 5 out of 5 by from Veteran Turbo Tax User I have used TurboTax for many years and during those years TurboTax appears to be getting easier to use. What I really like is the ability to make entries directly into the forms if I need to. The TurboTax updates are automatically sent directly to your computer if required after you install the program from a disc. I will continue to use TurboTax due to the instructions that are easy to follow and the thorough review of my taxes as they are entered.
Date published: 2022-03-21
Rated 5 out of 5 by from Quick and efficient !!!! I did all very quickly and without help of any further assistance
Date published: 2022-03-21
Rated 2 out of 5 by from Annoyed What started out as $59 dollars to do my taxes turned into $132. I wanted to file for free but was not even given the option. So I clicked on the cheapest one which was $59 total. Apparently there was hidden charges because as I went along that turned into $93 and when I tried choosing for them to take from my federal fund they charged me $40 extra. Taking money from me to take more money from me? What is wrong with this world.
Date published: 2022-03-21
Rated 5 out of 5 by from very good Great to work with Turbo tax........................
Date published: 2022-03-21
Rated 4 out of 5 by from TurboTax is a really Good Platform to do Taxes I like how I am guided through the process by the platform. There are a couple areas that I do not understand and not sure if I put the right info in the questionnaire. But there are many pop up explanations that helped me.
Date published: 2022-03-21
Rated 1 out of 5 by from Won't be returning to TurboTax I was charged like $160 to use "free" TurboTax even though I have made minimum wage all year. For some reason it would not let me avoid being charged. I restarted my taxes over and over again, but because of the covid relief fund that EVERYBODY got, it made me pay for using TurboTax. Extremely disappointed, I will not be returning next Tax season.
Date published: 2022-03-21
Rated 5 out of 5 by from Fast and Easy As a first time filer, i was nervous because I never filed for taxes before, but turbo tax agents were able to help me file my taxes and it was super easy and stress-free
Date published: 2022-03-21
Rated 1 out of 5 by from not for the Mac no end of problems with using on the Mac - Intuit can't seem resolve
Date published: 2022-03-21
Rated 5 out of 5 by from i loved everything !!! it was perfect! everything came out to be so easy !! thank you turbotax.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4081