TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is awsome! Easy to use. Friendly service. Ready to answer my questions.
Date published: 2022-03-25
Rated 4 out of 5 by from I Use only TurboTax I engaged with a Live Expert and he helped me immensely.
Date published: 2022-03-25
Rated 2 out of 5 by from Not likely to be back. I had a few problems with TurboTax this year. I usually prepared my taxes myself, but this year I decided to let a Tax Expert prepare them. My expert was very slow at responding to any questions or concerns I had for a greater portion of the filing. She got a little better toward the end. The price, knowing what I know now, is extremely high. I was quoted a cheaper price by a huge margin from other institutions.
Date published: 2022-03-25
Rated 4 out of 5 by from Didnt mind the switch I purchased the home version of TT for the past 10 years. I just liked working at my own pace and always having a copy of TT handy. When I switched to the online version, I was hesitant. But, after going through everything, I became comfortable with it. Good product that has not let me down!
Date published: 2022-03-25
Rated 5 out of 5 by from Easy and Supportive Tax Filing This process was easy, swift, and the electronic guides were very helpful for clarity.
Date published: 2022-03-25
Rated 2 out of 5 by from Turbo Tax Used to be Better I have used Turbo Tax in the Past and found that it was easier to navigate and I felt more in control of the process. Response time for the Experts was faster and this was a very stressful and unpleasant experience. Having to change Experts in the middle of the process was very unsettling and though Carol was great when she took over the case, I still feel that we may have missed some deductions because it seemed like I would have to start from the beginning to go through each item.
Date published: 2022-03-25
Rated 5 out of 5 by from Thank you Itd cost me over a hundred $$ to have someone do that
Date published: 2022-03-25
Rated 3 out of 5 by from ERROR 2: Another Year No E-Filing Another year and the K-1 nightmare continues. Is it Turbo Business software issues or AllianceBernstein Holding LP(AB)'s Schedule K-1 (form 1065) generating the non-correctable problem? AB puts 0 in Box 12 and Turbo rightly identifies that AB is not allowed a Section 179 deduction. However, Turbo will not allow the deletion of the zero entry and the error stands resulting in a 30 page mail-in. Bad news is that we cut down another tree. The good news is that bad software keeps a good human working.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax 2021 I've used Turbo tax for the past 7 years and always find it easy to use and I receive my refunds quickly.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is awesome! I've used TurboTax for 10+ years and I've never has an issue with any of my returns. I appreciate the expert advice that's always available. Filing your taxes is a major pain but TurboTax makes it so simple!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4076
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awsome! Easy to use. Friendly service. Ready to answer my questions.
Date published: 2022-03-25
Rated 4 out of 5 by from I Use only TurboTax I engaged with a Live Expert and he helped me immensely.
Date published: 2022-03-25
Rated 2 out of 5 by from Not likely to be back. I had a few problems with TurboTax this year. I usually prepared my taxes myself, but this year I decided to let a Tax Expert prepare them. My expert was very slow at responding to any questions or concerns I had for a greater portion of the filing. She got a little better toward the end. The price, knowing what I know now, is extremely high. I was quoted a cheaper price by a huge margin from other institutions.
Date published: 2022-03-25
Rated 4 out of 5 by from Didnt mind the switch I purchased the home version of TT for the past 10 years. I just liked working at my own pace and always having a copy of TT handy. When I switched to the online version, I was hesitant. But, after going through everything, I became comfortable with it. Good product that has not let me down!
Date published: 2022-03-25
Rated 5 out of 5 by from Easy and Supportive Tax Filing This process was easy, swift, and the electronic guides were very helpful for clarity.
Date published: 2022-03-25
Rated 2 out of 5 by from Turbo Tax Used to be Better I have used Turbo Tax in the Past and found that it was easier to navigate and I felt more in control of the process. Response time for the Experts was faster and this was a very stressful and unpleasant experience. Having to change Experts in the middle of the process was very unsettling and though Carol was great when she took over the case, I still feel that we may have missed some deductions because it seemed like I would have to start from the beginning to go through each item.
Date published: 2022-03-25
Rated 5 out of 5 by from Thank you Itd cost me over a hundred $$ to have someone do that
Date published: 2022-03-25
Rated 3 out of 5 by from ERROR 2: Another Year No E-Filing Another year and the K-1 nightmare continues. Is it Turbo Business software issues or AllianceBernstein Holding LP(AB)'s Schedule K-1 (form 1065) generating the non-correctable problem? AB puts 0 in Box 12 and Turbo rightly identifies that AB is not allowed a Section 179 deduction. However, Turbo will not allow the deletion of the zero entry and the error stands resulting in a 30 page mail-in. Bad news is that we cut down another tree. The good news is that bad software keeps a good human working.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax 2021 I've used Turbo tax for the past 7 years and always find it easy to use and I receive my refunds quickly.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is awesome! I've used TurboTax for 10+ years and I've never has an issue with any of my returns. I appreciate the expert advice that's always available. Filing your taxes is a major pain but TurboTax makes it so simple!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4076