TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from My go to for Tax Season Judy my tax expert was very knowledgeable, patient and thorough. I really appreciated her assistance throughout the process.
Date published: 2023-04-09
Rated 4 out of 5 by from TurboTax helps make filing affordable and doable I used TurboTax to file for a deceased parent and this made it easier to get them done.
Date published: 2023-04-09
Rated 4 out of 5 by from Easy and Quick I've been using Turbo Tax for years. This was the first time I had chosen the option to have the payment for the service be taken out of my refund. I'm glad I was paying attention! The service for allowing them to take the payment out of your refund is $39! In my opinion, this fee is excessive and not up front. It should have the option state that it is an extra $39, not finding out by reading a chart of others services you can purchase.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is awesome Easy and helpful, I have been using it for more than 25 years.
Date published: 2023-04-09
Rated 5 out of 5 by from Very easy and intuitive! I'm very happy with my tax filing experience with TurboTax. That's why we keep coming back!
Date published: 2023-04-09
Rated 1 out of 5 by from Does TurboTax keep getting worse? 8th year doing this and everytime it feels more painful. Especially dislike how they try to upsdell and side sell produts that are based on the fear having screwed up your taxes. Isn't the point of using TurboTax to feel confident that taxes are done properly?
Date published: 2023-04-09
Rated 4 out of 5 by from Been using it for a few years Although i wished i understood it better i feel this is the best option for me to file my taxes. So areas need more explanation and I need to be able to access the documents without having to leave one page to go to the other.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo is awesome taxpayer I love my experience with the company . It was so easy.
Date published: 2023-04-09
Rated 4 out of 5 by from Tedious but helpful the visuals make me feel like it is not so bad. I have a very common tax situation. Only thing that I found very annoying was the consent agreement asking for my data, as well as the extra charges they try to give me of $59. Also it costs an extra $40 to pay for turbo tax through your refund. These extra payments get suggested as you fill out the form, so be careful to not click on accident as you are filing.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax Rocks We have used Turbo Tax for several years to file our taxes. Every year it seems to get easier and easier. We have never had a problem or an issue filing with Turbo Tax. We absolutely love it!!
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4076
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from My go to for Tax Season Judy my tax expert was very knowledgeable, patient and thorough. I really appreciated her assistance throughout the process.
Date published: 2023-04-09
Rated 4 out of 5 by from TurboTax helps make filing affordable and doable I used TurboTax to file for a deceased parent and this made it easier to get them done.
Date published: 2023-04-09
Rated 4 out of 5 by from Easy and Quick I've been using Turbo Tax for years. This was the first time I had chosen the option to have the payment for the service be taken out of my refund. I'm glad I was paying attention! The service for allowing them to take the payment out of your refund is $39! In my opinion, this fee is excessive and not up front. It should have the option state that it is an extra $39, not finding out by reading a chart of others services you can purchase.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is awesome Easy and helpful, I have been using it for more than 25 years.
Date published: 2023-04-09
Rated 5 out of 5 by from Very easy and intuitive! I'm very happy with my tax filing experience with TurboTax. That's why we keep coming back!
Date published: 2023-04-09
Rated 1 out of 5 by from Does TurboTax keep getting worse? 8th year doing this and everytime it feels more painful. Especially dislike how they try to upsdell and side sell produts that are based on the fear having screwed up your taxes. Isn't the point of using TurboTax to feel confident that taxes are done properly?
Date published: 2023-04-09
Rated 4 out of 5 by from Been using it for a few years Although i wished i understood it better i feel this is the best option for me to file my taxes. So areas need more explanation and I need to be able to access the documents without having to leave one page to go to the other.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo is awesome taxpayer I love my experience with the company . It was so easy.
Date published: 2023-04-09
Rated 4 out of 5 by from Tedious but helpful the visuals make me feel like it is not so bad. I have a very common tax situation. Only thing that I found very annoying was the consent agreement asking for my data, as well as the extra charges they try to give me of $59. Also it costs an extra $40 to pay for turbo tax through your refund. These extra payments get suggested as you fill out the form, so be careful to not click on accident as you are filing.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax Rocks We have used Turbo Tax for several years to file our taxes. Every year it seems to get easier and easier. We have never had a problem or an issue filing with Turbo Tax. We absolutely love it!!
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4076