TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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Life Changes
Prior year tax prep
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
TeriAnn61 from
turbo is awesome
turbo tax was easy and made it enjoyable do my own taxes the last 2 years
Date published: 2021-03-10
Rated 3 out of 5 by
Kenny10h from
Software Generally Good. Support, not so much.
The basic tax preparing process went pretty well. I had two problems. First, I understood the filing of my state return was included in the purchase price. This was not the case. When trying to file and pay, I could not get the payment process to work. I spent an hour and a half on the phone with Intuit with no resolution. I was ultimately disconnected. I eventually got the process to work. Second, when trying to file, I got an error for a payee name too long on a worksheet. There is no direct method, I could find, to quickly repair the error. The name came from the forms I downloaded from the payees website. I was eventually able to find and change the length from 'Corporation' to 'Corp'. I though this was a gratuitous error that Intuit could easily have suggested a fix and implemented same with my approval.
Date published: 2021-03-10
Rated 5 out of 5 by
Candycane47 from
Great
The information I received was very helpful. I appreciated the assistance.
Date published: 2021-03-10
Rated 5 out of 5 by
Thistle Tax from
Love the convenience of of Turbo Tax
Turbo Tax is easy to use and so convenient to use at home.
Date published: 2021-03-10
Rated 5 out of 5 by
SOONY66 from
TURBOTAX IS WORTH IT
as much as I HATE doing taxes you made it bare able.
Date published: 2021-03-10
Rated 5 out of 5 by
JerrieD from
TurboTax is so EASY to use
I'm responsible for filing taxes for our LLC and Turbo Tax Business was easy to use with clear instructions and explanations. It beats Tax Act by a mile! Not even a competition.
Date published: 2021-03-10
Rated 5 out of 5 by
jgarcia94551 from
Thank you Turbo Tax
Easy to use, and it helps when the program walks me through things.
Date published: 2021-03-10
Rated 4 out of 5 by
Steveo7815 from
Turbo is very helpful
I have used Turbo Tax for many years now. If I didn't already have a very good idea of Taxes, and my own personal income tax situation, I would have a difficult time in preparing my return. My return is not complex, I have retirement income and I file the standard deduction.
Date published: 2021-03-10
Rated 5 out of 5 by
Nonna22 from
Very easy to use
Great experience! Very self explanatory with the extra forms you need to use.
Date published: 2021-03-10
Rated 3 out of 5 by
RichieCCC from
Some problems
Program would not allow me to enter foreign tax as a credit. Help function was no help at all.
All TurboTax® Offerings Reviews - Page 3995
Date published: 2021-03-10
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
TeriAnn61 from
turbo is awesome
turbo tax was easy and made it enjoyable do my own taxes the last 2 years
Date published: 2021-03-10
Rated 3 out of 5 by
Kenny10h from
Software Generally Good. Support, not so much.
The basic tax preparing process went pretty well. I had two problems. First, I understood the filing of my state return was included in the purchase price. This was not the case. When trying to file and pay, I could not get the payment process to work. I spent an hour and a half on the phone with Intuit with no resolution. I was ultimately disconnected. I eventually got the process to work. Second, when trying to file, I got an error for a payee name too long on a worksheet. There is no direct method, I could find, to quickly repair the error. The name came from the forms I downloaded from the payees website. I was eventually able to find and change the length from 'Corporation' to 'Corp'. I though this was a gratuitous error that Intuit could easily have suggested a fix and implemented same with my approval.
Date published: 2021-03-10
Rated 5 out of 5 by
Candycane47 from
Great
The information I received was very helpful. I appreciated the assistance.
Date published: 2021-03-10
Rated 5 out of 5 by
Thistle Tax from
Love the convenience of of Turbo Tax
Turbo Tax is easy to use and so convenient to use at home.
Date published: 2021-03-10
Rated 5 out of 5 by
SOONY66 from
TURBOTAX IS WORTH IT
as much as I HATE doing taxes you made it bare able.
Date published: 2021-03-10
Rated 5 out of 5 by
JerrieD from
TurboTax is so EASY to use
I'm responsible for filing taxes for our LLC and Turbo Tax Business was easy to use with clear instructions and explanations. It beats Tax Act by a mile! Not even a competition.
Date published: 2021-03-10
Rated 5 out of 5 by
jgarcia94551 from
Thank you Turbo Tax
Easy to use, and it helps when the program walks me through things.
Date published: 2021-03-10
Rated 4 out of 5 by
Steveo7815 from
Turbo is very helpful
I have used Turbo Tax for many years now. If I didn't already have a very good idea of Taxes, and my own personal income tax situation, I would have a difficult time in preparing my return. My return is not complex, I have retirement income and I file the standard deduction.
Date published: 2021-03-10
Rated 5 out of 5 by
Nonna22 from
Very easy to use
Great experience! Very self explanatory with the extra forms you need to use.
Date published: 2021-03-10
Rated 3 out of 5 by
RichieCCC from
Some problems
Program would not allow me to enter foreign tax as a credit. Help function was no help at all.
All TurboTax® Offerings Reviews - Page 3995
Date published: 2021-03-10