TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is great! I've been using it for years! It's easy to use, thorough, and accurate.
Date published: 2023-04-10
Rated 5 out of 5 by from So easy! Easy to use. I use Turbotax every year and it seems to get easier each time.
Date published: 2023-04-10
Rated 2 out of 5 by from This is getting worse and worse by the year Lots of errors. I cannot attach a file although there is a Tools/Attachments. because of this I have to print and mail my returns. Or if there is a way, I could not find. I used your hilarious search and it gives me answers for anything except what I asked (attachments). I have been using this for a long time, but no more.. It is worse that hilarious. I cannot even send this review, and I am a 30 year experience software developer. It force me to have a unique name, to do this and that...
Date published: 2023-04-10
Rated 5 out of 5 by from Long-time user of Turbo Tax = good software #1 compliant is the section on Health Insurance and ACA ... has been and is still CONFUSING verbiage. Read it yourself then fix it!!
Date published: 2023-04-10
Rated 1 out of 5 by from SUCKS it will not import previous year Forced to upgrade to MAC OS Monterey because the software was no longer available on the previous OS. I can see my 2021 return in the MAC OS. I can open I with Turbo Tax as a 2021 return yet I create a new 2022 return it will not see 2021 to import it.
Date published: 2023-04-10
Rated 4 out of 5 by from Love turbo tax I learned as i filed, was very easy and the process allowed me to see how the refund works.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is super user friendly. The clarifications were concise. The program is very user friendly. I highly recommend it.
Date published: 2023-04-10
Rated 5 out of 5 by from great Lady took an hour of her time to help answer my questions.
Date published: 2023-04-10
Rated 5 out of 5 by from If I can do it . . . . Step-by-step process reduces stress while achieving accurate results.
Date published: 2023-04-10
Rated 1 out of 5 by from Payment Methods I did not realize that I could skip the 39$ processing fee if I paid with a card instead of having it deducted from my refund. This needs to be very obvious when the options are presented. Turbotax makes it a point to present the filer with its various products every step of the way, so the 39$ fee should be presented in the same fashion. I wish I could change the payment method.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3995
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great! I've been using it for years! It's easy to use, thorough, and accurate.
Date published: 2023-04-10
Rated 5 out of 5 by from So easy! Easy to use. I use Turbotax every year and it seems to get easier each time.
Date published: 2023-04-10
Rated 2 out of 5 by from This is getting worse and worse by the year Lots of errors. I cannot attach a file although there is a Tools/Attachments. because of this I have to print and mail my returns. Or if there is a way, I could not find. I used your hilarious search and it gives me answers for anything except what I asked (attachments). I have been using this for a long time, but no more.. It is worse that hilarious. I cannot even send this review, and I am a 30 year experience software developer. It force me to have a unique name, to do this and that...
Date published: 2023-04-10
Rated 5 out of 5 by from Long-time user of Turbo Tax = good software #1 compliant is the section on Health Insurance and ACA ... has been and is still CONFUSING verbiage. Read it yourself then fix it!!
Date published: 2023-04-10
Rated 1 out of 5 by from SUCKS it will not import previous year Forced to upgrade to MAC OS Monterey because the software was no longer available on the previous OS. I can see my 2021 return in the MAC OS. I can open I with Turbo Tax as a 2021 return yet I create a new 2022 return it will not see 2021 to import it.
Date published: 2023-04-10
Rated 4 out of 5 by from Love turbo tax I learned as i filed, was very easy and the process allowed me to see how the refund works.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is super user friendly. The clarifications were concise. The program is very user friendly. I highly recommend it.
Date published: 2023-04-10
Rated 5 out of 5 by from great Lady took an hour of her time to help answer my questions.
Date published: 2023-04-10
Rated 5 out of 5 by from If I can do it . . . . Step-by-step process reduces stress while achieving accurate results.
Date published: 2023-04-10
Rated 1 out of 5 by from Payment Methods I did not realize that I could skip the 39$ processing fee if I paid with a card instead of having it deducted from my refund. This needs to be very obvious when the options are presented. Turbotax makes it a point to present the filer with its various products every step of the way, so the 39$ fee should be presented in the same fashion. I wish I could change the payment method.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3995