TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Software issue with State filing With 2022 TurboTax software a user may either select to eFile all returns or file by mail all returns. To eFile only the Federal return the work flow does not then offer a selection for State file by mail, only a selection to eFile State at a later date. I got very poor help with two calls: on one connection my call was not really 'answered', I only heard an agent in an ongoing conversation; the second call was useless since the agent was not familiar with the TurboTax work flow. Through my search I found the user may/must go back to the Filing tab [after completing the Federal eFile] and select file by mail. How would a user know to do this an now to know this not disrupt the Federal efile or saved records? The alternatives to eFile or file by mail should be available for each return, selectable in TurboTax work flow.
Date published: 2023-03-25
Rated 5 out of 5 by from efficient and easy Very intuitive process. I like that it imports income and investment info for me.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy and thorough Not the cheapest, but pretty seamless coming from H and R block PC version to the Online TT version. Easy to work with and easy to amend. Thanks!
Date published: 2023-03-25
Rated 5 out of 5 by from I Highly Recommend TurboTax! I was able to complete my tax return in one afternoon. It was so quick and easy!
Date published: 2023-03-25
Rated 5 out of 5 by from Review for TurboTax Live Filing with ease and audit risk assessment is very helpful!
Date published: 2023-03-25
Rated 5 out of 5 by from Easy. Plug in the numbers & Turbo Tax does it all I like to do the guided questions format and check my work by looking at the forms before filing.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy First Time First time filing my own taxes and Turbo Tax made it simple and easy.
Date published: 2023-03-25
Rated 5 out of 5 by from Painless taxes This makes taxes easy and painless. Great to use year after year as it saves your information. I loved the time tracker this year.
Date published: 2023-03-25
Rated 4 out of 5 by from Cool Great time and nice people! I ask for help and they help. You just can’t bet that
Date published: 2023-03-25
Rated 5 out of 5 by from Did the Job Honestly filing taxes is kind of expensive, but that is anywhere you go. I was able to do it in 30 minutes and I even had to fill out stuff for my small business. Highly recommend using TurboTax if you are still new to finding taxes.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 399
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Software issue with State filing With 2022 TurboTax software a user may either select to eFile all returns or file by mail all returns. To eFile only the Federal return the work flow does not then offer a selection for State file by mail, only a selection to eFile State at a later date. I got very poor help with two calls: on one connection my call was not really 'answered', I only heard an agent in an ongoing conversation; the second call was useless since the agent was not familiar with the TurboTax work flow. Through my search I found the user may/must go back to the Filing tab [after completing the Federal eFile] and select file by mail. How would a user know to do this an now to know this not disrupt the Federal efile or saved records? The alternatives to eFile or file by mail should be available for each return, selectable in TurboTax work flow.
Date published: 2023-03-25
Rated 5 out of 5 by from efficient and easy Very intuitive process. I like that it imports income and investment info for me.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy and thorough Not the cheapest, but pretty seamless coming from H and R block PC version to the Online TT version. Easy to work with and easy to amend. Thanks!
Date published: 2023-03-25
Rated 5 out of 5 by from I Highly Recommend TurboTax! I was able to complete my tax return in one afternoon. It was so quick and easy!
Date published: 2023-03-25
Rated 5 out of 5 by from Review for TurboTax Live Filing with ease and audit risk assessment is very helpful!
Date published: 2023-03-25
Rated 5 out of 5 by from Easy. Plug in the numbers & Turbo Tax does it all I like to do the guided questions format and check my work by looking at the forms before filing.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy First Time First time filing my own taxes and Turbo Tax made it simple and easy.
Date published: 2023-03-25
Rated 5 out of 5 by from Painless taxes This makes taxes easy and painless. Great to use year after year as it saves your information. I loved the time tracker this year.
Date published: 2023-03-25
Rated 4 out of 5 by from Cool Great time and nice people! I ask for help and they help. You just can’t bet that
Date published: 2023-03-25
Rated 5 out of 5 by from Did the Job Honestly filing taxes is kind of expensive, but that is anywhere you go. I was able to do it in 30 minutes and I even had to fill out stuff for my small business. Highly recommend using TurboTax if you are still new to finding taxes.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 399