TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from So easy to use! Love being able to do my taxes at home and it saves me money!
Date published: 2021-05-18
Rated 5 out of 5 by from Thankful for the simplicity. This was the first time I was able to do my taxes with no hiccups.
Date published: 2021-05-18
Rated 5 out of 5 by from Excellent product and customer service Christine helped my find the necessary information to complete my taxes with maximum results.
Date published: 2021-05-18
Rated 2 out of 5 by from TurboTax was so so Filing the my tax via web interface instead of downloading it was ok. My complaint was with the call back the first evening the person called, put me on hold and never came back. Tonight when I tried to give my consent for the ID restoration and audit representation, as soon as I typed my first name it gave an "incorrect entry error". Then when I called and waited more than the 20 minutes...I got a call but no-one said anything on the other end .....totally useless "feature"
Date published: 2021-05-18
Rated 4 out of 5 by from Great and easy Really easy ,prompts you for everything ,And very informative Thank you
Date published: 2021-05-18
Rated 4 out of 5 by from Excellent Experience I was impressed with the ease and use...I would recommend the use to friends and family. I will definitely use TT again
Date published: 2021-05-18
Rated 4 out of 5 by from TurboTax Great!! The software was excellent. But live support this year deficiently
Date published: 2021-05-18
Rated 5 out of 5 by from Have thought of everything! You guys have thought of everything. No complaints here.
Date published: 2021-05-18
Rated 4 out of 5 by from Radically Simple Bro First time filing my taxes on my own, and didn't struggle at all. Everything was super easy and laid out in a clear and coherent way. Only complaint is that I wish there had been a notice when choosing to have the cost taken out of the tax-return, that there would be an additional $40 tacked on to the price for that 'convenience'. Overall a splendid platform for doing your taxes on.
Date published: 2021-05-18
Rated 5 out of 5 by from easy to follow Easy to use, slightly redundant and a little pricey but cheaper and faster then other alternatives. Easy is the best part though.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 3969
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy to use! Love being able to do my taxes at home and it saves me money!
Date published: 2021-05-18
Rated 5 out of 5 by from Thankful for the simplicity. This was the first time I was able to do my taxes with no hiccups.
Date published: 2021-05-18
Rated 5 out of 5 by from Excellent product and customer service Christine helped my find the necessary information to complete my taxes with maximum results.
Date published: 2021-05-18
Rated 2 out of 5 by from TurboTax was so so Filing the my tax via web interface instead of downloading it was ok. My complaint was with the call back the first evening the person called, put me on hold and never came back. Tonight when I tried to give my consent for the ID restoration and audit representation, as soon as I typed my first name it gave an "incorrect entry error". Then when I called and waited more than the 20 minutes...I got a call but no-one said anything on the other end .....totally useless "feature"
Date published: 2021-05-18
Rated 4 out of 5 by from Great and easy Really easy ,prompts you for everything ,And very informative Thank you
Date published: 2021-05-18
Rated 4 out of 5 by from Excellent Experience I was impressed with the ease and use...I would recommend the use to friends and family. I will definitely use TT again
Date published: 2021-05-18
Rated 4 out of 5 by from TurboTax Great!! The software was excellent. But live support this year deficiently
Date published: 2021-05-18
Rated 5 out of 5 by from Have thought of everything! You guys have thought of everything. No complaints here.
Date published: 2021-05-18
Rated 4 out of 5 by from Radically Simple Bro First time filing my taxes on my own, and didn't struggle at all. Everything was super easy and laid out in a clear and coherent way. Only complaint is that I wish there had been a notice when choosing to have the cost taken out of the tax-return, that there would be an additional $40 tacked on to the price for that 'convenience'. Overall a splendid platform for doing your taxes on.
Date published: 2021-05-18
Rated 5 out of 5 by from easy to follow Easy to use, slightly redundant and a little pricey but cheaper and faster then other alternatives. Easy is the best part though.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 3969