TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 2 out of 5 by from eh, it works but they have a lot of hidden fees see the title I don't want to type more. eh, it works but they have a lot of hidden fees
Date published: 2021-04-11
Rated 4 out of 5 by from Still a few improvements needed It would be FANTASTIC if you could separate State & Fed returns after completing all input, instead of having to start a new return, when needing to submit separate returns. Also, further simplifying of explanation &/or making them more concise, in simpler terms, instead of having to research through Community boards.
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo Tax is very convenient for repeat customers Turbo Tax is very very convenient for repeat customers
Date published: 2021-04-11
Rated 5 out of 5 by from Trust Returns with Turbo Tax I used this software for the first time to prepare 3 trust returns for a family member. The experience was so much easier and enjoyable than with the competitors software I had used for the last several years. Each one only took a couple of hours and the efile option this year made it so easy!
Date published: 2021-04-11
Rated 5 out of 5 by from I've been using Turbo Tax for ~5 years. It was easy to follow the prompts and answer questions providing you have the tax forms needed.
Date published: 2021-04-11
Rated 5 out of 5 by from awesome nice worked well very pleased with it and it was free
Date published: 2021-04-11
Rated 4 out of 5 by from Thank you Turbo Tax I was impressed with how easily I was able to navigate the Business Program. There was a lot of help built into the program.
Date published: 2021-04-11
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT TURBO TAX IS GREAT. I'VE USED IT MANY YEARS WITH NO PROBLEMS. MY HUSBAND AND I LIKE IT AND IT IS CONVENIENT. WE CAN PREPARE OUR TAXES IN OUR LIVING ROOM ON OUR COMPUTER. WE TAKE OUR TIME. IF ITS TOO MANY HOURS WE WILL CONTINUE THE NEXT NIGHT. MOST OF THE TIME WE FINISH. IT USUALLY TAKES 3 OR 4 HOURS . BE PREPARED TO SIT AND DO TAXES. THE COST IS A LOT LESS THAN AN ACCOUNTANT, BUT IF YOU HAVE COMPLEX MATTERS OR NEW MATTERS, INVESTIGATE FIRST.
Date published: 2021-04-11
Rated 5 out of 5 by from Straightforward Easy to use and convenient. Been a loyal customer for 5 years/
Date published: 2021-04-11
Rated 5 out of 5 by from Customer Service was phenomenal! I reached out with a few questions, and the tax experts who assisted me were outstanding. Patient, kind, and very helpful and thorough!
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3911
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from eh, it works but they have a lot of hidden fees see the title I don't want to type more. eh, it works but they have a lot of hidden fees
Date published: 2021-04-11
Rated 4 out of 5 by from Still a few improvements needed It would be FANTASTIC if you could separate State & Fed returns after completing all input, instead of having to start a new return, when needing to submit separate returns. Also, further simplifying of explanation &/or making them more concise, in simpler terms, instead of having to research through Community boards.
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo Tax is very convenient for repeat customers Turbo Tax is very very convenient for repeat customers
Date published: 2021-04-11
Rated 5 out of 5 by from Trust Returns with Turbo Tax I used this software for the first time to prepare 3 trust returns for a family member. The experience was so much easier and enjoyable than with the competitors software I had used for the last several years. Each one only took a couple of hours and the efile option this year made it so easy!
Date published: 2021-04-11
Rated 5 out of 5 by from I've been using Turbo Tax for ~5 years. It was easy to follow the prompts and answer questions providing you have the tax forms needed.
Date published: 2021-04-11
Rated 5 out of 5 by from awesome nice worked well very pleased with it and it was free
Date published: 2021-04-11
Rated 4 out of 5 by from Thank you Turbo Tax I was impressed with how easily I was able to navigate the Business Program. There was a lot of help built into the program.
Date published: 2021-04-11
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT TURBO TAX IS GREAT. I'VE USED IT MANY YEARS WITH NO PROBLEMS. MY HUSBAND AND I LIKE IT AND IT IS CONVENIENT. WE CAN PREPARE OUR TAXES IN OUR LIVING ROOM ON OUR COMPUTER. WE TAKE OUR TIME. IF ITS TOO MANY HOURS WE WILL CONTINUE THE NEXT NIGHT. MOST OF THE TIME WE FINISH. IT USUALLY TAKES 3 OR 4 HOURS . BE PREPARED TO SIT AND DO TAXES. THE COST IS A LOT LESS THAN AN ACCOUNTANT, BUT IF YOU HAVE COMPLEX MATTERS OR NEW MATTERS, INVESTIGATE FIRST.
Date published: 2021-04-11
Rated 5 out of 5 by from Straightforward Easy to use and convenient. Been a loyal customer for 5 years/
Date published: 2021-04-11
Rated 5 out of 5 by from Customer Service was phenomenal! I reached out with a few questions, and the tax experts who assisted me were outstanding. Patient, kind, and very helpful and thorough!
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3911