TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from taxes Was very helpful to file my taxes, I appreciated all the features.
Date published: 2023-04-10
Rated 1 out of 5 by from Expensive and tacky Why do you try to upsell at every single step? Customers would react better if you did not try to make us pay more at 10 different points throught out filing, when we are already paying taxes.
Date published: 2023-04-10
Rated 5 out of 5 by from Simplifies complicated Federal Tax rules Took me longer than it should have but I explored all possible deductions for a 1099 recipient.
Date published: 2023-04-10
Rated 5 out of 5 by from Always easy and accurate I've been using Turbo Tax for years. Even through many financial changes in my life both good and some not so good, Turbo Tax has made everything straight forward and easy!
Date published: 2023-04-10
Rated 4 out of 5 by from doing my own taxes is ok I liked how easy it was to follow the instructions. Obtaining my 1040 from 2021 was a pain.
Date published: 2023-04-10
Rated 3 out of 5 by from Loved 2021 not so much for 2022 return I purchased turbo tax premier at Costco for filing my 2022 taxes. However, I found it nearly impossible to enter the license code on the turbo tax website and reference my prior account. So, I created a new account and re-purchased the software. Needless to say I am not pleased. Taxes are filed and this is the 1st year of electronic filing with turbo tax. I still prefer the download method of the software.
Date published: 2023-04-10
Rated 4 out of 5 by from Mixed results I needed support with accounting for excess HSA contributions. This required a session with 1 tier One support agent then 1 Tier 2 then 1 Tier 1 again. Tier 2 was not helpful and gave wrong information. Last Tier 1 knew how to help me an correct my input on one of the forms.
Date published: 2023-04-10
Rated 5 out of 5 by from Feeling Good About My Return! I feel confident that all my "boxes are checked." The process TurboTax takes us through, the explanations that are offered and the double checking that takes place, offers me comfort!
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is the way to go for doing your taxes . Turbo Tax is the way to go for doing your taxes at home..
Date published: 2023-04-10
Rated 5 out of 5 by from As usual: Minimum perspiration Easy to complete, too much typing to fill this box in
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3877
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from taxes Was very helpful to file my taxes, I appreciated all the features.
Date published: 2023-04-10
Rated 1 out of 5 by from Expensive and tacky Why do you try to upsell at every single step? Customers would react better if you did not try to make us pay more at 10 different points throught out filing, when we are already paying taxes.
Date published: 2023-04-10
Rated 5 out of 5 by from Simplifies complicated Federal Tax rules Took me longer than it should have but I explored all possible deductions for a 1099 recipient.
Date published: 2023-04-10
Rated 5 out of 5 by from Always easy and accurate I've been using Turbo Tax for years. Even through many financial changes in my life both good and some not so good, Turbo Tax has made everything straight forward and easy!
Date published: 2023-04-10
Rated 4 out of 5 by from doing my own taxes is ok I liked how easy it was to follow the instructions. Obtaining my 1040 from 2021 was a pain.
Date published: 2023-04-10
Rated 3 out of 5 by from Loved 2021 not so much for 2022 return I purchased turbo tax premier at Costco for filing my 2022 taxes. However, I found it nearly impossible to enter the license code on the turbo tax website and reference my prior account. So, I created a new account and re-purchased the software. Needless to say I am not pleased. Taxes are filed and this is the 1st year of electronic filing with turbo tax. I still prefer the download method of the software.
Date published: 2023-04-10
Rated 4 out of 5 by from Mixed results I needed support with accounting for excess HSA contributions. This required a session with 1 tier One support agent then 1 Tier 2 then 1 Tier 1 again. Tier 2 was not helpful and gave wrong information. Last Tier 1 knew how to help me an correct my input on one of the forms.
Date published: 2023-04-10
Rated 5 out of 5 by from Feeling Good About My Return! I feel confident that all my "boxes are checked." The process TurboTax takes us through, the explanations that are offered and the double checking that takes place, offers me comfort!
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is the way to go for doing your taxes . Turbo Tax is the way to go for doing your taxes at home..
Date published: 2023-04-10
Rated 5 out of 5 by from As usual: Minimum perspiration Easy to complete, too much typing to fill this box in
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3877