TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Born in USA from
TurboTax 2020 Review
Felt that that some flow was user friendly. However trying to find expert support was awful if not wanting a community (stab in the dark) response. Only one time could I find out how to chat with an expert; she was EXCELLENT. Too bad I didn't write down how to get there again. Oh, loved having to go and research IRS publications since TurboTax didn't have insight. Will use again, but level of use was extremely frustrating which is not great for trying to impress your customers.
Date published: 2021-03-06
Rated 5 out of 5 by
AnthJoey from
Outstanding! Easy to follow instructions
As simple as it gets. Couldn't have done better. And it is FREE!
Date published: 2021-03-06
Rated 1 out of 5 by
lmyers4371 from
Last Year I'll be using TurboTax
Seems that anyone that has purchased a computer after October 2020 can't activate Turbo Tax. I've waited 2 months for a solution and the only recommendation is to run my display in 800x600, why would that fix an activation issue?
Date published: 2021-03-06
Rated 5 out of 5 by
Rader1 from
Great experience.
The various features made it easy to complete my tax return. Glad to have the backup.
Date published: 2021-03-06
Rated 5 out of 5 by
bklyn kid from
WORKS FOR ME
very easy to complete. no i did not talk to anybody
Date published: 2021-03-06
Rated 4 out of 5 by
TheBower from
Easy to use in general
Easy to use in general, seems to get better each year. That said there's a couple of things that were surprising, like being unable to import information from common sources, and asking me to go find things from a previous year that I'd already filed with TurboTax.
Date published: 2021-03-06
Rated 5 out of 5 by
Ashwani K from
Technical Lead
TurboTax is an very much Convenient and Excellent service
Date published: 2021-03-06
Rated 5 out of 5 by
Bob W USAF Retired from
easy to use
Was able to do it all own my one...Very impressed, use it for over 15 Years
Date published: 2021-03-06
Rated 5 out of 5 by
RUHI from
TurboTax is AWESOME
Very simple and easy .. in one word AWESOME!! Thanks
Date published: 2021-03-06
Rated 5 out of 5 by
ADDIE7 from
TURBO TAX ROCKS!
EASY TO USE AND UNDERSTAND THE PROCESS. HELPFUL WHEN NEED TO ASK QUESTIONS
All TurboTax® Offerings Reviews - Page 3850
Date published: 2021-03-06
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Born in USA from
TurboTax 2020 Review
Felt that that some flow was user friendly. However trying to find expert support was awful if not wanting a community (stab in the dark) response. Only one time could I find out how to chat with an expert; she was EXCELLENT. Too bad I didn't write down how to get there again. Oh, loved having to go and research IRS publications since TurboTax didn't have insight. Will use again, but level of use was extremely frustrating which is not great for trying to impress your customers.
Date published: 2021-03-06
Rated 5 out of 5 by
AnthJoey from
Outstanding! Easy to follow instructions
As simple as it gets. Couldn't have done better. And it is FREE!
Date published: 2021-03-06
Rated 1 out of 5 by
lmyers4371 from
Last Year I'll be using TurboTax
Seems that anyone that has purchased a computer after October 2020 can't activate Turbo Tax. I've waited 2 months for a solution and the only recommendation is to run my display in 800x600, why would that fix an activation issue?
Date published: 2021-03-06
Rated 5 out of 5 by
Rader1 from
Great experience.
The various features made it easy to complete my tax return. Glad to have the backup.
Date published: 2021-03-06
Rated 5 out of 5 by
bklyn kid from
WORKS FOR ME
very easy to complete. no i did not talk to anybody
Date published: 2021-03-06
Rated 4 out of 5 by
TheBower from
Easy to use in general
Easy to use in general, seems to get better each year. That said there's a couple of things that were surprising, like being unable to import information from common sources, and asking me to go find things from a previous year that I'd already filed with TurboTax.
Date published: 2021-03-06
Rated 5 out of 5 by
Ashwani K from
Technical Lead
TurboTax is an very much Convenient and Excellent service
Date published: 2021-03-06
Rated 5 out of 5 by
Bob W USAF Retired from
easy to use
Was able to do it all own my one...Very impressed, use it for over 15 Years
Date published: 2021-03-06
Rated 5 out of 5 by
RUHI from
TurboTax is AWESOME
Very simple and easy .. in one word AWESOME!! Thanks
Date published: 2021-03-06
Rated 5 out of 5 by
ADDIE7 from
TURBO TAX ROCKS!
EASY TO USE AND UNDERSTAND THE PROCESS. HELPFUL WHEN NEED TO ASK QUESTIONS
All TurboTax® Offerings Reviews - Page 3850
Date published: 2021-03-06