TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
JackPod from
Turbo Tax Review
Great experience. James walked me through it in an easy and time-efficient way, clarifying my confusion points.
Date published: 2023-02-27
Rated 5 out of 5 by
Enthused Turbo Tax User from
Great!
Fast, speedy and thorough - very pleased! Will use again next year!
Date published: 2023-02-27
Rated 3 out of 5 by
Fladge from
Don’t make me do this review
Endless loops and upselling. I’ll go elsewhere next year
Date published: 2023-02-27
Rated 1 out of 5 by
Dr Not Happy from
Turbo Tax bank tax import from bank fails
I wasted an hour and half trying to import bank info. Each time I followed all directions, I got "Success! We got your tax data. You can now return to TurboTax." Turbo Tax would exit, restart, but no info was there. And so the process repeated itself. I had no issues with Fidelity imports. I finally decided to manually enter in Bank data from bank statements. I've been with Turbo Tax since 3" floppy disks in early '90s. VERY disappointed. This version is obviously not ready for Prime Time.
Date published: 2023-02-27
Rated 5 out of 5 by
Markeleven from
Found Tax Break
Easy to Use. Found a tax break I did not know I qualified for.
Date published: 2023-02-27
Rated 5 out of 5 by
MariaAnt from
Turbo Tax is the best!!!
It was so great and the two people that we had for help were the best!!!
Date published: 2023-02-27
Rated 5 out of 5 by
Cookie49txDrawes from
Excellent!!!
been using for over 8 yrs and have had to have correction one time and it was my error.
Date published: 2023-02-27
Rated 5 out of 5 by
B Girl from
Turbo Tax Max is the way to go. Its worry free
I had the best help from a tax expert who was very patient with me. She answered all of my questions thoroughly.
Date published: 2023-02-27
Rated 4 out of 5 by
rdeemd1 from
Mostly user friendly
TurboTax is fairly user friendly. Finding some forms, or locations for items, can be daunting, but if you ask online, the question forum usually has the answers. Better descriptions of some tax questions would be useful.
Date published: 2023-02-27
Rated 5 out of 5 by
PeteyYy from
Great job. No problems in 6 years
Worked with tax expert Jalee. Awesome walked me fight through it.
All TurboTax® Offerings Reviews - Page 3835
Date published: 2023-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JackPod from
Turbo Tax Review
Great experience. James walked me through it in an easy and time-efficient way, clarifying my confusion points.
Date published: 2023-02-27
Rated 5 out of 5 by
Enthused Turbo Tax User from
Great!
Fast, speedy and thorough - very pleased! Will use again next year!
Date published: 2023-02-27
Rated 3 out of 5 by
Fladge from
Don’t make me do this review
Endless loops and upselling. I’ll go elsewhere next year
Date published: 2023-02-27
Rated 1 out of 5 by
Dr Not Happy from
Turbo Tax bank tax import from bank fails
I wasted an hour and half trying to import bank info. Each time I followed all directions, I got "Success! We got your tax data. You can now return to TurboTax." Turbo Tax would exit, restart, but no info was there. And so the process repeated itself. I had no issues with Fidelity imports. I finally decided to manually enter in Bank data from bank statements. I've been with Turbo Tax since 3" floppy disks in early '90s. VERY disappointed. This version is obviously not ready for Prime Time.
Date published: 2023-02-27
Rated 5 out of 5 by
Markeleven from
Found Tax Break
Easy to Use. Found a tax break I did not know I qualified for.
Date published: 2023-02-27
Rated 5 out of 5 by
MariaAnt from
Turbo Tax is the best!!!
It was so great and the two people that we had for help were the best!!!
Date published: 2023-02-27
Rated 5 out of 5 by
Cookie49txDrawes from
Excellent!!!
been using for over 8 yrs and have had to have correction one time and it was my error.
Date published: 2023-02-27
Rated 5 out of 5 by
B Girl from
Turbo Tax Max is the way to go. Its worry free
I had the best help from a tax expert who was very patient with me. She answered all of my questions thoroughly.
Date published: 2023-02-27
Rated 4 out of 5 by
rdeemd1 from
Mostly user friendly
TurboTax is fairly user friendly. Finding some forms, or locations for items, can be daunting, but if you ask online, the question forum usually has the answers. Better descriptions of some tax questions would be useful.
Date published: 2023-02-27
Rated 5 out of 5 by
PeteyYy from
Great job. No problems in 6 years
Worked with tax expert Jalee. Awesome walked me fight through it.
All TurboTax® Offerings Reviews - Page 3835
Date published: 2023-02-27