TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from ONLY ONE PROBLEM... AT END, KEPT ASKING FOR AN ADDRESS FOR A FORM WHICH I DID NOT HAVE NEED FOR. DO NOT KNOW IF IT ACTUALLY FILED MY RETURNS AS THE ERROR MESSAGE KEPT RETURNING AND I WAS UNABLE TO ESCAPE IT.
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax Is VERY user-friendly! It is quick and easy to use! It explains and lays out everything in a way that makes sense to everyone! Very User-Friendly :)
Date published: 2021-04-10
Rated 5 out of 5 by from Easy Worked great for filing now I'm just filling characters to get a review long enough to make them happy.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax Awesome! I didn't engage with anyone I did it my self but it was very easy and I like the fact that they helped me fix my return. great service
Date published: 2021-04-10
Rated 3 out of 5 by from Turbo tax used to be better than it is now I still qualify to claim alimony, but the walk through in Turbo Tax didn't offer me that option. I had to go to forms and enter it manually. Turbo Tax used to be better than this
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax Makes it Easy I have used Turbo Tax for years and it makes filing tax returns easy. This year had to file and estate return so purchased Turbo Tax Business. Worked like a charm.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax Great for First Time Tax Payers! This is my first time filing a tax return, and turbo tax made it very simple! I appreciate the user friendly site and helpful service.
Date published: 2021-04-10
Rated 3 out of 5 by from Not as good as I expected Switched from H&R Block after several years - not very different. I found some of the help/information tabs were not as informative as Block's. Navigating from the actual form to the "steps" seemed a little awkward at first.
Date published: 2021-04-10
Rated 1 out of 5 by from Needs work I have been rejected for an non-residency state 4 tiimes now because the program did not transfer federal to state income lines.....NOT good.
Date published: 2021-04-10
Rated 4 out of 5 by from OVERALL GOOD TO WORK WITH SEEMS LIKE "SEARCH" USED TO TAKE ME TO A FILE, NOT CUSTOMER QUESTIONS.I MISS THAT, SINCE SOMETIMES I CAN'T ANSWER A QUESTION, THEN CAN'T FIND IT AGAIN WHEN I DO HAVE THE ANSWER.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3758
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from ONLY ONE PROBLEM... AT END, KEPT ASKING FOR AN ADDRESS FOR A FORM WHICH I DID NOT HAVE NEED FOR. DO NOT KNOW IF IT ACTUALLY FILED MY RETURNS AS THE ERROR MESSAGE KEPT RETURNING AND I WAS UNABLE TO ESCAPE IT.
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax Is VERY user-friendly! It is quick and easy to use! It explains and lays out everything in a way that makes sense to everyone! Very User-Friendly :)
Date published: 2021-04-10
Rated 5 out of 5 by from Easy Worked great for filing now I'm just filling characters to get a review long enough to make them happy.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax Awesome! I didn't engage with anyone I did it my self but it was very easy and I like the fact that they helped me fix my return. great service
Date published: 2021-04-10
Rated 3 out of 5 by from Turbo tax used to be better than it is now I still qualify to claim alimony, but the walk through in Turbo Tax didn't offer me that option. I had to go to forms and enter it manually. Turbo Tax used to be better than this
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax Makes it Easy I have used Turbo Tax for years and it makes filing tax returns easy. This year had to file and estate return so purchased Turbo Tax Business. Worked like a charm.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax Great for First Time Tax Payers! This is my first time filing a tax return, and turbo tax made it very simple! I appreciate the user friendly site and helpful service.
Date published: 2021-04-10
Rated 3 out of 5 by from Not as good as I expected Switched from H&R Block after several years - not very different. I found some of the help/information tabs were not as informative as Block's. Navigating from the actual form to the "steps" seemed a little awkward at first.
Date published: 2021-04-10
Rated 1 out of 5 by from Needs work I have been rejected for an non-residency state 4 tiimes now because the program did not transfer federal to state income lines.....NOT good.
Date published: 2021-04-10
Rated 4 out of 5 by from OVERALL GOOD TO WORK WITH SEEMS LIKE "SEARCH" USED TO TAKE ME TO A FILE, NOT CUSTOMER QUESTIONS.I MISS THAT, SINCE SOMETIMES I CAN'T ANSWER A QUESTION, THEN CAN'T FIND IT AGAIN WHEN I DO HAVE THE ANSWER.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3758