TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo tax Very good experience it was simple and nice and it explained everything very well
Date published: 2023-04-11
Rated 1 out of 5 by from I have to say, I've been less and less impressed. I've been using turbotax since I first entered the workforce, but I have to say. Every year, fees increase randomly. I was initially lured in by it being free, but then all of a sudden as a college student I'm required to pay 59$ upgrade to deluxe because of some credit, and this year they randomly made me upgrade to deluxe for state, another 59$ charge, and I believe that this is the first year they've charged me ANOTHER 40$ to pay from my refund, which seems to be out of nowhere. I've stayed all these years because of the ease of past information, but I'm reasonably sure that I'll be switching services next year unless something is changed.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is stilll the Best! Always complete and correct, I've been using TurboTax for years and am a completely satisfied customer.
Date published: 2023-04-11
Rated 4 out of 5 by from It’s good but expensive Used it for years, but feel it is expensive, not super happy about it.
Date published: 2023-04-11
Rated 5 out of 5 by from Best way to do taxes I have used Turbo Tax for years. I wouldn't use anything else. It is amazing how Intuit can keep up with changes in Federal and State regulations and laws.
Date published: 2023-04-11
Rated 5 out of 5 by from Very easy to navigate and use.! Being able to have TurboTax access my financial institution and download all necessary numbers for the forms saved me tons of time. Great addition!
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo Tax wouldn't allow me to modify some input When I enter my health insurance information. Turbo Tax asked me if I have a "health insurance certificate" or something. I mistakenly enter "yes". Then I aware I made a mistake and I should enter "no". But I went though the whole tool and find no way to change this input.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax 2022 This was easy to use. I get stressed about taxes, but the prompts and messages helped me through it.
Date published: 2023-04-11
Rated 4 out of 5 by from Very streamlined process. TurboTax 2023 was a very streamlined experience. I'm glad I have it available to do my taxes.
Date published: 2023-04-11
Rated 1 out of 5 by from Horrible I couldn’t believe how many times TB had me going in circles try to fix a rejected filing. It told me what was wrong but never went to that part or form that I needed. Looks like a glitch.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3749
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax Very good experience it was simple and nice and it explained everything very well
Date published: 2023-04-11
Rated 1 out of 5 by from I have to say, I've been less and less impressed. I've been using turbotax since I first entered the workforce, but I have to say. Every year, fees increase randomly. I was initially lured in by it being free, but then all of a sudden as a college student I'm required to pay 59$ upgrade to deluxe because of some credit, and this year they randomly made me upgrade to deluxe for state, another 59$ charge, and I believe that this is the first year they've charged me ANOTHER 40$ to pay from my refund, which seems to be out of nowhere. I've stayed all these years because of the ease of past information, but I'm reasonably sure that I'll be switching services next year unless something is changed.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is stilll the Best! Always complete and correct, I've been using TurboTax for years and am a completely satisfied customer.
Date published: 2023-04-11
Rated 4 out of 5 by from It’s good but expensive Used it for years, but feel it is expensive, not super happy about it.
Date published: 2023-04-11
Rated 5 out of 5 by from Best way to do taxes I have used Turbo Tax for years. I wouldn't use anything else. It is amazing how Intuit can keep up with changes in Federal and State regulations and laws.
Date published: 2023-04-11
Rated 5 out of 5 by from Very easy to navigate and use.! Being able to have TurboTax access my financial institution and download all necessary numbers for the forms saved me tons of time. Great addition!
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo Tax wouldn't allow me to modify some input When I enter my health insurance information. Turbo Tax asked me if I have a "health insurance certificate" or something. I mistakenly enter "yes". Then I aware I made a mistake and I should enter "no". But I went though the whole tool and find no way to change this input.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax 2022 This was easy to use. I get stressed about taxes, but the prompts and messages helped me through it.
Date published: 2023-04-11
Rated 4 out of 5 by from Very streamlined process. TurboTax 2023 was a very streamlined experience. I'm glad I have it available to do my taxes.
Date published: 2023-04-11
Rated 1 out of 5 by from Horrible I couldn’t believe how many times TB had me going in circles try to fix a rejected filing. It told me what was wrong but never went to that part or form that I needed. Looks like a glitch.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3749