TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from I've been using Turbotax for 34 years! I was introduced to Turbotax by a friend in 1989. I've used it exclusively ever since. It is simple to use and feature rich. I love their intelligent EPSS design. Ive encountered a few hiccups in their software over the years, but nothing that is a show stopper. They make tax filing a breeze!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is so simple to use! I use it every year. Never have any problems. Will continue to use!
Date published: 2023-04-11
Rated 2 out of 5 by from Inaccurate in 2021 return Last year, 2021 return, Turbo Tax said we have a refund of roughly $3,000. Instead, we owed money. Almost 1,000. Never heard anything back. No corrections.
Date published: 2023-04-11
Rated 5 out of 5 by from Each year the process feels simpler and easier The screens that ask questions seemed easier to use this year. It made for a pleasurable filing. It is appreciated.
Date published: 2023-04-11
Rated 4 out of 5 by from Not as good as previous versions I receive my tax documents from December through March of the following year and I enter them as I receive them. Previous versions of Turbo Tax had a drop down menu of forms that you could use to go directly where you needed to be to enter the data on hand, without having to go through the whole process inorder to enter the information. Don't really like the way it is now. It takes more time.
Date published: 2023-04-11
Rated 3 out of 5 by from It should be easier to only file federal I was happy with everything except not being allowed to unclick the state taxes when checking out. I originally said I did not want to file state taxes. I thought it was cleared. When I put my credit card information in, it automatically charged for both. That is annoying as I did not want to pay the extra $59 for something that takes 15 minutes by myself as I have done every other year.
Date published: 2023-04-11
Rated 5 out of 5 by from awesome teacher help i got the biggest bang for my buck, respectfully, as a teacher i spend a lot of money on my students and am glad to get something back in return. I wasnt expecting it
Date published: 2023-04-11
Rated 3 out of 5 by from Real disappointed this year. The update process crashed and it took almost 4 hours on the phone with technical support to get it fixed. No way to make adjustments to next year expected withholding to calculate next year estimate payments.
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo Tax Overall good....require too much info towards the end
Date published: 2023-04-11
Rated 5 out of 5 by from 2022 fast @easy pretty fair on the price old people should get a discount
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3700
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I've been using Turbotax for 34 years! I was introduced to Turbotax by a friend in 1989. I've used it exclusively ever since. It is simple to use and feature rich. I love their intelligent EPSS design. Ive encountered a few hiccups in their software over the years, but nothing that is a show stopper. They make tax filing a breeze!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is so simple to use! I use it every year. Never have any problems. Will continue to use!
Date published: 2023-04-11
Rated 2 out of 5 by from Inaccurate in 2021 return Last year, 2021 return, Turbo Tax said we have a refund of roughly $3,000. Instead, we owed money. Almost 1,000. Never heard anything back. No corrections.
Date published: 2023-04-11
Rated 5 out of 5 by from Each year the process feels simpler and easier The screens that ask questions seemed easier to use this year. It made for a pleasurable filing. It is appreciated.
Date published: 2023-04-11
Rated 4 out of 5 by from Not as good as previous versions I receive my tax documents from December through March of the following year and I enter them as I receive them. Previous versions of Turbo Tax had a drop down menu of forms that you could use to go directly where you needed to be to enter the data on hand, without having to go through the whole process inorder to enter the information. Don't really like the way it is now. It takes more time.
Date published: 2023-04-11
Rated 3 out of 5 by from It should be easier to only file federal I was happy with everything except not being allowed to unclick the state taxes when checking out. I originally said I did not want to file state taxes. I thought it was cleared. When I put my credit card information in, it automatically charged for both. That is annoying as I did not want to pay the extra $59 for something that takes 15 minutes by myself as I have done every other year.
Date published: 2023-04-11
Rated 5 out of 5 by from awesome teacher help i got the biggest bang for my buck, respectfully, as a teacher i spend a lot of money on my students and am glad to get something back in return. I wasnt expecting it
Date published: 2023-04-11
Rated 3 out of 5 by from Real disappointed this year. The update process crashed and it took almost 4 hours on the phone with technical support to get it fixed. No way to make adjustments to next year expected withholding to calculate next year estimate payments.
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo Tax Overall good....require too much info towards the end
Date published: 2023-04-11
Rated 5 out of 5 by from 2022 fast @easy pretty fair on the price old people should get a discount
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3700