TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Very easy So easy to use, and other than doing it yourself, or a friend, or relative preparing your taxes, it's very affordable.
Date published: 2022-03-24
Rated 4 out of 5 by from COULD NOT FILE WITHOUT TURBO TAX I would not be able to file on my own without Turbo Tax. The interview process is awesome. My only criticism is the calculation of the final tax amount is not not well documented.
Date published: 2022-03-24
Rated 3 out of 5 by from Turbotax live experience Live tax help was convenient but was too pricey. If you have the patience and knowledge, I believe filing yourself is more worthwhile. My brother was offered the same service but at a cheaper rate. He filed by himself at the end but I was surprised there is a discrepancy from customer to customer.
Date published: 2022-03-24
Rated 5 out of 5 by from e file accepted agent gave me correct info on how to get federal return accepted.IT WAS REJECTED BECAUSE OF AGI INFO WHICH WAS CORRECT.THE AGENT STATED TO PUT IN 0.00 AND IT WAS FINALLY ACCEPTED SOME TYPE OF GLITCH WITH IRS
Date published: 2022-03-24
Rated 4 out of 5 by from 4th year! Today great Intuit customer service phone call clearing up why state tax so high and good options to maybe prevent it next year-from Ian in Orlando.
Date published: 2022-03-24
Rated 5 out of 5 by from like it still using it after meany years so i must like it
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is great and easy. The program is easy to follow, live chat is available if you get stuck. I have used it for past 5 years to file and am very pleased how clearly you can use it and how quickly we get our return.
Date published: 2022-03-24
Rated 5 out of 5 by from Takes the frustration away I enjoyed my first experience with Turbo Tax Live. It was very reassuring to know that if I had any kind of question or concern that within minutes someone with years of experience would be available to assist.
Date published: 2022-03-24
Rated 5 out of 5 by from Extremely helpful and easy to use It relieved the stress I usually have when working on my taxes.
Date published: 2022-03-24
Rated 2 out of 5 by from Military Discount Never Applied Although filing with Turbo Tax makes life easier, the promised military discount never applied to my order. I backed out and went through the whole process again and ended up just paying for the whole thing so I could get my taxes processed. Pretty dissapointing...
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 3687
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy So easy to use, and other than doing it yourself, or a friend, or relative preparing your taxes, it's very affordable.
Date published: 2022-03-24
Rated 4 out of 5 by from COULD NOT FILE WITHOUT TURBO TAX I would not be able to file on my own without Turbo Tax. The interview process is awesome. My only criticism is the calculation of the final tax amount is not not well documented.
Date published: 2022-03-24
Rated 3 out of 5 by from Turbotax live experience Live tax help was convenient but was too pricey. If you have the patience and knowledge, I believe filing yourself is more worthwhile. My brother was offered the same service but at a cheaper rate. He filed by himself at the end but I was surprised there is a discrepancy from customer to customer.
Date published: 2022-03-24
Rated 5 out of 5 by from e file accepted agent gave me correct info on how to get federal return accepted.IT WAS REJECTED BECAUSE OF AGI INFO WHICH WAS CORRECT.THE AGENT STATED TO PUT IN 0.00 AND IT WAS FINALLY ACCEPTED SOME TYPE OF GLITCH WITH IRS
Date published: 2022-03-24
Rated 4 out of 5 by from 4th year! Today great Intuit customer service phone call clearing up why state tax so high and good options to maybe prevent it next year-from Ian in Orlando.
Date published: 2022-03-24
Rated 5 out of 5 by from like it still using it after meany years so i must like it
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is great and easy. The program is easy to follow, live chat is available if you get stuck. I have used it for past 5 years to file and am very pleased how clearly you can use it and how quickly we get our return.
Date published: 2022-03-24
Rated 5 out of 5 by from Takes the frustration away I enjoyed my first experience with Turbo Tax Live. It was very reassuring to know that if I had any kind of question or concern that within minutes someone with years of experience would be available to assist.
Date published: 2022-03-24
Rated 5 out of 5 by from Extremely helpful and easy to use It relieved the stress I usually have when working on my taxes.
Date published: 2022-03-24
Rated 2 out of 5 by from Military Discount Never Applied Although filing with Turbo Tax makes life easier, the promised military discount never applied to my order. I backed out and went through the whole process again and ended up just paying for the whole thing so I could get my taxes processed. Pretty dissapointing...
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 3687