TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Great but it wouldn't let me enter charitable $ Very easy to use. One problem though was it wouldn't let me enter the $300 charitable contribution without generating an error. I got frustrated and finally deleted my contribution.
Date published: 2021-03-10
Rated 4 out of 5 by from Worked great I have a very basic return and this format makes it easy for me to file. Used it for at least the past 10 years.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo tax is simple and amazing! It was my first time filing taxes and it was so easy!
Date published: 2021-03-10
Rated 5 out of 5 by from turbotax is easy It took me awhile because of the reading, It is easy to do.
Date published: 2021-03-10
Rated 5 out of 5 by from Best Tax Experience! The application was extremely well organized. Our "live" preparer Sandra was warm and friendly and appeared to genuinely care about my situation and provided all the information to handle it properly.
Date published: 2021-03-10
Rated 4 out of 5 by from TurboTax Dowload activation code hard to find From the 800 number, I got wonderful help from a real human with finding my activation code for my downloaded 2020 TurboTax. But getting to the human past the automated voice was painful. Once in TurboTax, everything went pretty smoothly. I will keep using TurboTax.
Date published: 2021-03-10
Rated 4 out of 5 by from Fast and helpful I appreciated how fast and thorough the process was. Some answers to my questions were not found but overall it was helpful.
Date published: 2021-03-10
Rated 4 out of 5 by from OK It was stressful. Need more support from the staff person. My return has been rejected three times and I have no idea how to resolve the issue. I continue to repeat what I have already entered. I don't see anyone telling me what us wrong or where to find the information needed.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax been using for 6 years Easy to use. And good support. Will use for 2021. Good reminding when it's time to file.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is great TurboTax is convenient and relatively easy to use.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 3679
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Great but it wouldn't let me enter charitable $ Very easy to use. One problem though was it wouldn't let me enter the $300 charitable contribution without generating an error. I got frustrated and finally deleted my contribution.
Date published: 2021-03-10
Rated 4 out of 5 by from Worked great I have a very basic return and this format makes it easy for me to file. Used it for at least the past 10 years.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo tax is simple and amazing! It was my first time filing taxes and it was so easy!
Date published: 2021-03-10
Rated 5 out of 5 by from turbotax is easy It took me awhile because of the reading, It is easy to do.
Date published: 2021-03-10
Rated 5 out of 5 by from Best Tax Experience! The application was extremely well organized. Our "live" preparer Sandra was warm and friendly and appeared to genuinely care about my situation and provided all the information to handle it properly.
Date published: 2021-03-10
Rated 4 out of 5 by from TurboTax Dowload activation code hard to find From the 800 number, I got wonderful help from a real human with finding my activation code for my downloaded 2020 TurboTax. But getting to the human past the automated voice was painful. Once in TurboTax, everything went pretty smoothly. I will keep using TurboTax.
Date published: 2021-03-10
Rated 4 out of 5 by from Fast and helpful I appreciated how fast and thorough the process was. Some answers to my questions were not found but overall it was helpful.
Date published: 2021-03-10
Rated 4 out of 5 by from OK It was stressful. Need more support from the staff person. My return has been rejected three times and I have no idea how to resolve the issue. I continue to repeat what I have already entered. I don't see anyone telling me what us wrong or where to find the information needed.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax been using for 6 years Easy to use. And good support. Will use for 2021. Good reminding when it's time to file.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is great TurboTax is convenient and relatively easy to use.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 3679