TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from It gets the job done. Interview questions are sometimes in a non-intuitive sequence leading to some "re-work" as items are filled in. Otherwise, it does a nice job of guiding user through the drudgery of tax filing.
Date published: 2023-04-11
Rated 1 out of 5 by from not thrilled Honestly, this years version is terrible. It was much easier to use last year. For example...I run all the checks and its fine, no flags and, I pay for the return and then Turbo tax flags an error and tells me if I can't fix it I have to mail it in. Not what I want or need after hours of tax work.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is awesome! Easy to use; instructions were good; finished in a timely fashion
Date published: 2023-04-11
Rated 5 out of 5 by from So easy to use Turbo Tax was so simple to use and is so extremely helpful. The advice that is offered and step-by-step guide makes makes doing your taxes a breeze.
Date published: 2023-04-11
Rated 2 out of 5 by from Not a Great Experience The program crashed on me several times making it so I had to re-enter my info each time. By the time I got through everything, I wasn't able to submit electronically. I had to mail my forms in, there was no getting around it. Very unpleasant experience.
Date published: 2023-04-11
Rated 3 out of 5 by from More expensive every year - While it has gotten slightly easier to complete the tax process through turbo tax, it gets more expensive every year. At this point it seems to make more sense to drop it off at an accountant.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbotax is quick and efficient! turbotax allows the advantage and comfortability of taking care of your taxes at home efficiently. it's easy to confuse yourself, but with the live helpers, you have access to 24/7 help.
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo tax is awesome Aggravating and hard but finally got it. Will use again next year
Date published: 2023-04-11
Rated 2 out of 5 by from I wish I knew how to use the free option I have always been trying to use the free version, but have never been able to find it.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Complete! Have been using TT for more than 3 decades. This year, due to some special circumstances, I needed help. I used the Full Service product, and was very pleasantly surprised. It took less time than when I did it myself, and I was easy.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3670
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It gets the job done. Interview questions are sometimes in a non-intuitive sequence leading to some "re-work" as items are filled in. Otherwise, it does a nice job of guiding user through the drudgery of tax filing.
Date published: 2023-04-11
Rated 1 out of 5 by from not thrilled Honestly, this years version is terrible. It was much easier to use last year. For example...I run all the checks and its fine, no flags and, I pay for the return and then Turbo tax flags an error and tells me if I can't fix it I have to mail it in. Not what I want or need after hours of tax work.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is awesome! Easy to use; instructions were good; finished in a timely fashion
Date published: 2023-04-11
Rated 5 out of 5 by from So easy to use Turbo Tax was so simple to use and is so extremely helpful. The advice that is offered and step-by-step guide makes makes doing your taxes a breeze.
Date published: 2023-04-11
Rated 2 out of 5 by from Not a Great Experience The program crashed on me several times making it so I had to re-enter my info each time. By the time I got through everything, I wasn't able to submit electronically. I had to mail my forms in, there was no getting around it. Very unpleasant experience.
Date published: 2023-04-11
Rated 3 out of 5 by from More expensive every year - While it has gotten slightly easier to complete the tax process through turbo tax, it gets more expensive every year. At this point it seems to make more sense to drop it off at an accountant.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbotax is quick and efficient! turbotax allows the advantage and comfortability of taking care of your taxes at home efficiently. it's easy to confuse yourself, but with the live helpers, you have access to 24/7 help.
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo tax is awesome Aggravating and hard but finally got it. Will use again next year
Date published: 2023-04-11
Rated 2 out of 5 by from I wish I knew how to use the free option I have always been trying to use the free version, but have never been able to find it.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Complete! Have been using TT for more than 3 decades. This year, due to some special circumstances, I needed help. I used the Full Service product, and was very pleasantly surprised. It took less time than when I did it myself, and I was easy.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3670