TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from TurboTax is great It saved my stuff and it helped me go threw each item.
Date published: 2023-04-09
Rated 4 out of 5 by from Turbo Tax is helpful Pretty easy to use - takes some time though to navigate through it all
Date published: 2023-04-09
Rated 5 out of 5 by from makes taxes much easier Always use turbotax, it makes taxes much easier to do
Date published: 2023-04-09
Rated 4 out of 5 by from Animation and flow The animation was distracting I can't put my finger on it, but this year the process did not flow as easily as last year. You might want to compare the two.
Date published: 2023-04-09
Rated 5 out of 5 by from So easy to use easy to follow and determine what is being asked for
Date published: 2023-04-09
Rated 5 out of 5 by from Turbotax is amazing. Very easy to use and straightforward. It saves me from lots of headaches
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Rules Great stuff! Great interface! Thank you again for everything!
Date published: 2023-04-09
Rated 3 out of 5 by from Decent Product with User Experience Issues Cheaper than going to see a Tax Expert. I was disappointed to get asked a series of clarifying questions about an aspect of taxes that I have no experience with or understanding of. When I realized there was a mistake, there was no support available for how to go back and correct the mistake, so I had to delete my return and start over. The return was nearly ready to submit so this was a frustrating experience. I guess I technically made the mistake to begin with so I can't give the service 1 star, but I would have expected more help and guidance throughout the process. It was literally a snapshot of my tax return, complete with all the fun jargon, and a series of questions with no context of help links.
Date published: 2023-04-09
Rated 1 out of 5 by from Absolute Garbage! My taxes were rejected from e-turbo tax gave me NO HELP WHATSOEVER. I could not talk to a live representative, only a recording which gave me the same non-helpful answers. I am done with turbo tax!
Date published: 2023-04-09
Rated 4 out of 5 by from Free isn't free The Turbo tax site Says it's free but had to pay fees.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3647
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great It saved my stuff and it helped me go threw each item.
Date published: 2023-04-09
Rated 4 out of 5 by from Turbo Tax is helpful Pretty easy to use - takes some time though to navigate through it all
Date published: 2023-04-09
Rated 5 out of 5 by from makes taxes much easier Always use turbotax, it makes taxes much easier to do
Date published: 2023-04-09
Rated 4 out of 5 by from Animation and flow The animation was distracting I can't put my finger on it, but this year the process did not flow as easily as last year. You might want to compare the two.
Date published: 2023-04-09
Rated 5 out of 5 by from So easy to use easy to follow and determine what is being asked for
Date published: 2023-04-09
Rated 5 out of 5 by from Turbotax is amazing. Very easy to use and straightforward. It saves me from lots of headaches
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Rules Great stuff! Great interface! Thank you again for everything!
Date published: 2023-04-09
Rated 3 out of 5 by from Decent Product with User Experience Issues Cheaper than going to see a Tax Expert. I was disappointed to get asked a series of clarifying questions about an aspect of taxes that I have no experience with or understanding of. When I realized there was a mistake, there was no support available for how to go back and correct the mistake, so I had to delete my return and start over. The return was nearly ready to submit so this was a frustrating experience. I guess I technically made the mistake to begin with so I can't give the service 1 star, but I would have expected more help and guidance throughout the process. It was literally a snapshot of my tax return, complete with all the fun jargon, and a series of questions with no context of help links.
Date published: 2023-04-09
Rated 1 out of 5 by from Absolute Garbage! My taxes were rejected from e-turbo tax gave me NO HELP WHATSOEVER. I could not talk to a live representative, only a recording which gave me the same non-helpful answers. I am done with turbo tax!
Date published: 2023-04-09
Rated 4 out of 5 by from Free isn't free The Turbo tax site Says it's free but had to pay fees.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3647