TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax Makes It Easy (except) Turbo Tax makes it easy to file, except that I'm required to use a Windows computer for our two member LLC business return. I use the Home and Business for our personal return. Windows is too difficult to use. Intuit and Apple really need to form a project team and give Mac users the ability to file all business types on the Mac platform.
Date published: 2022-06-27
Rated 4 out of 5 by from hAD TO GO THROUGH MORE THAN ONE EXPERT TO FINISH Had to go through more than one expert to finish taxes,
Date published: 2022-06-27
Rated 4 out of 5 by from TurboTax was really good! Fairly easy to maneuver. A little longer than I expected, but over all a good experience.
Date published: 2022-06-27
Rated 4 out of 5 by from Great I don’t know, some of it was frustrating. One minute i had an error i couldn’t fix, talked to someone for an hour, they couldn’t fix it, lost communication. Finally got an expert on the chat, went to look for the error again and miraculously gone. Glad it was gone but at the same time worried it wasn’t really fixed and how did it get fixed?
Date published: 2022-06-27
Rated 4 out of 5 by from Full service was a great decision I've always done my own taxes, but it stresses me out, and I always put it off til the last minute. I decided to spring for full service, and the process was quick and painless. Also, by my calculation, I owed money, but after having a tax pro help me, I'm getting a refund, which is a nice surprise.
Date published: 2022-06-27
Rated 5 out of 5 by from Turbo Tax Was Great Turbo Tax was easy to use from the start to the finish. In many ways better responses then the service I have been using in the past and timely.
Date published: 2022-06-27
Rated 5 out of 5 by from Turbo Tax Fills the Bill Great product have used for 0ver 40 years runnuing. Peggy with support helped us when we made a mistake, wonderful help and wonderfuly helpful attitude!
Date published: 2022-06-27
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax thoroughly takes you through all the steps to file double checks to ensure everything is captured and then assists you in reviewing before filing.
Date published: 2022-06-27
Rated 5 out of 5 by from VERY HAPPY WITH TURBO TAX FULL SERVICE Lanie was excellent very friendly and professional. Had a nice chat with her. She explained everything where I could understand it. I used the Full Service and $49 add on MAX. Very happy with Identity/credit monitoring. I would like to be able to use Lanie next year!!! I WOULD LIKE TO SEE THE OPTION TO USE THE SAME AGENT!
Date published: 2022-06-27
Rated 4 out of 5 by from Simple and Quick Even though it wouldnt let me direct import from my job ( no box 'd' which was optional upon maual entry ) it still let me import from a picture - mostly accurate. Great stuff, easy file.
Date published: 2022-06-27
All TurboTax® Offerings Reviews - Page 3640
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Makes It Easy (except) Turbo Tax makes it easy to file, except that I'm required to use a Windows computer for our two member LLC business return. I use the Home and Business for our personal return. Windows is too difficult to use. Intuit and Apple really need to form a project team and give Mac users the ability to file all business types on the Mac platform.
Date published: 2022-06-27
Rated 4 out of 5 by from hAD TO GO THROUGH MORE THAN ONE EXPERT TO FINISH Had to go through more than one expert to finish taxes,
Date published: 2022-06-27
Rated 4 out of 5 by from TurboTax was really good! Fairly easy to maneuver. A little longer than I expected, but over all a good experience.
Date published: 2022-06-27
Rated 4 out of 5 by from Great I don’t know, some of it was frustrating. One minute i had an error i couldn’t fix, talked to someone for an hour, they couldn’t fix it, lost communication. Finally got an expert on the chat, went to look for the error again and miraculously gone. Glad it was gone but at the same time worried it wasn’t really fixed and how did it get fixed?
Date published: 2022-06-27
Rated 4 out of 5 by from Full service was a great decision I've always done my own taxes, but it stresses me out, and I always put it off til the last minute. I decided to spring for full service, and the process was quick and painless. Also, by my calculation, I owed money, but after having a tax pro help me, I'm getting a refund, which is a nice surprise.
Date published: 2022-06-27
Rated 5 out of 5 by from Turbo Tax Was Great Turbo Tax was easy to use from the start to the finish. In many ways better responses then the service I have been using in the past and timely.
Date published: 2022-06-27
Rated 5 out of 5 by from Turbo Tax Fills the Bill Great product have used for 0ver 40 years runnuing. Peggy with support helped us when we made a mistake, wonderful help and wonderfuly helpful attitude!
Date published: 2022-06-27
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax thoroughly takes you through all the steps to file double checks to ensure everything is captured and then assists you in reviewing before filing.
Date published: 2022-06-27
Rated 5 out of 5 by from VERY HAPPY WITH TURBO TAX FULL SERVICE Lanie was excellent very friendly and professional. Had a nice chat with her. She explained everything where I could understand it. I used the Full Service and $49 add on MAX. Very happy with Identity/credit monitoring. I would like to be able to use Lanie next year!!! I WOULD LIKE TO SEE THE OPTION TO USE THE SAME AGENT!
Date published: 2022-06-27
Rated 4 out of 5 by from Simple and Quick Even though it wouldnt let me direct import from my job ( no box 'd' which was optional upon maual entry ) it still let me import from a picture - mostly accurate. Great stuff, easy file.
Date published: 2022-06-27
All TurboTax® Offerings Reviews - Page 3640