TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Quit doing it yourself I did my own taxes for 30 years or more using Turbo Tax App and am pretty good at it. I thought,,, then I started this years taxes and it was looking bad. I also had some difficulties understanding a new asset. Turbo tax full service took over and I found I was way off base. I'm so glad I let Turbo Tax full service do them. I saved a ton. I won't go back
Date published: 2023-04-12
Rated 3 out of 5 by from Turbotax is awesome, but... I love Turbotax, it is the easiest site every to self-file taxes. It just the advertisement of being 100% free; which it's not. Turbotax forced me to pay the Deluxe of $59 (total $118), stating that I had to order the Deluxe in order to continue to file my taxes. That was not cool.
Date published: 2023-04-12
Rated 5 out of 5 by from awesome awesome gonna come back next year for sure!!!!!!!!!!
Date published: 2023-04-12
Rated 2 out of 5 by from Confusing platform This new platform is not user friendly. It was hard to tell which modules were completed and which still needed to be worked on. I also managed to miss a whole section and had to amend my return.
Date published: 2023-04-12
Rated 1 out of 5 by from Not worth it I could have gotten an actual person to help me with my taxes for the amount Turbotax charged me. Instead, I did all the work myself, did not have anyone to answer questions, and I still had to pay for the "privilege".
Date published: 2023-04-12
Rated 4 out of 5 by from TurboTax Simple & Easy; kind of expensive New format has many button options. Very simple and easy to use. TurboTax guided me through process effectively. Took me less than two (2) hours.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax was awesome this year Turbo Tax was easy and affordable this year. Was able to easily walk my way through the taxes
Date published: 2023-04-12
Rated 5 out of 5 by from Very easy to use Everything seemed very easy and simple, the directions were direct and left no room for confusion
Date published: 2023-04-12
Rated 5 out of 5 by from Simple Turbotax is quick and easy. It is also very user-friendly.
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax is a wonderful program to use. It is a good program and easy to work with, thanks for a great job.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3621
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quit doing it yourself I did my own taxes for 30 years or more using Turbo Tax App and am pretty good at it. I thought,,, then I started this years taxes and it was looking bad. I also had some difficulties understanding a new asset. Turbo tax full service took over and I found I was way off base. I'm so glad I let Turbo Tax full service do them. I saved a ton. I won't go back
Date published: 2023-04-12
Rated 3 out of 5 by from Turbotax is awesome, but... I love Turbotax, it is the easiest site every to self-file taxes. It just the advertisement of being 100% free; which it's not. Turbotax forced me to pay the Deluxe of $59 (total $118), stating that I had to order the Deluxe in order to continue to file my taxes. That was not cool.
Date published: 2023-04-12
Rated 5 out of 5 by from awesome awesome gonna come back next year for sure!!!!!!!!!!
Date published: 2023-04-12
Rated 2 out of 5 by from Confusing platform This new platform is not user friendly. It was hard to tell which modules were completed and which still needed to be worked on. I also managed to miss a whole section and had to amend my return.
Date published: 2023-04-12
Rated 1 out of 5 by from Not worth it I could have gotten an actual person to help me with my taxes for the amount Turbotax charged me. Instead, I did all the work myself, did not have anyone to answer questions, and I still had to pay for the "privilege".
Date published: 2023-04-12
Rated 4 out of 5 by from TurboTax Simple & Easy; kind of expensive New format has many button options. Very simple and easy to use. TurboTax guided me through process effectively. Took me less than two (2) hours.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax was awesome this year Turbo Tax was easy and affordable this year. Was able to easily walk my way through the taxes
Date published: 2023-04-12
Rated 5 out of 5 by from Very easy to use Everything seemed very easy and simple, the directions were direct and left no room for confusion
Date published: 2023-04-12
Rated 5 out of 5 by from Simple Turbotax is quick and easy. It is also very user-friendly.
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax is a wonderful program to use. It is a good program and easy to work with, thanks for a great job.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3621