TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from TurboTax is very good but not perfect It took multiple tries to get my returns completed and filed. My federal return was e-filed without a problem but my two state returns were rejected. The reason for the rejection was vague, some problem with a formset. I've been doing TurboTax for many years and have had problems before with returns having some kind of problem that isn't very clearly explained. Other than that, my experience was good.
Date published: 2022-03-25
Rated 5 out of 5 by from Thank You Jesus For Rhonda, from Turbo Tax! Easy, and my tax expert Rhonda was absolutely amazing!! Im going to need to book her for next year!
Date published: 2022-03-25
Rated 5 out of 5 by from So easy after stroke Last year I suffered an aneurysm and stroke. It was so easy to use Turbo Tax.
Date published: 2022-03-25
Rated 5 out of 5 by from Donna was awesome! Donna was great she responded very quickly this whole process was very smooth and easy, thank you Donna!
Date published: 2022-03-25
Rated 5 out of 5 by from Good App I have been using for many years and it is a good system.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax - Easy and Accurate Turbo Tax software was easy to use, and the 'help' features were great. Most importantly, the tax expert was able to accurately reflect all income/expenses and a simple and efficient manner. i highly recommend
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is User Friendly This is my second year using TurboTax and I am not disappointed. I had to use the Self Employment package this year and was stressed about it being difficult or hard to understand but TurboTax made it super easy and had all the information I need to assist me.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is very user friendly TurboTax is incredibly user-friendly and easy to use!
Date published: 2022-03-25
Rated 4 out of 5 by from Great but need option to stick with same expert Overall experience was great. TurboTax really needs to implement an option to select the same tax expert from the previous year. I was able to call in and request it and get the change but this should be an automatic selection. If a customer is happy with a preparer why randomly assign another and not maintain that relationship?
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome way to do you own taxes! Very user friendly and easy to use! I just collect all my relevant documents and the software walks you through entering relevant info with refund/tax due updates along the way. I have been using this method for several years now and really enjoy it! Very inexpensive way to file both Federal and State taxes too!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 3621
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is very good but not perfect It took multiple tries to get my returns completed and filed. My federal return was e-filed without a problem but my two state returns were rejected. The reason for the rejection was vague, some problem with a formset. I've been doing TurboTax for many years and have had problems before with returns having some kind of problem that isn't very clearly explained. Other than that, my experience was good.
Date published: 2022-03-25
Rated 5 out of 5 by from Thank You Jesus For Rhonda, from Turbo Tax! Easy, and my tax expert Rhonda was absolutely amazing!! Im going to need to book her for next year!
Date published: 2022-03-25
Rated 5 out of 5 by from So easy after stroke Last year I suffered an aneurysm and stroke. It was so easy to use Turbo Tax.
Date published: 2022-03-25
Rated 5 out of 5 by from Donna was awesome! Donna was great she responded very quickly this whole process was very smooth and easy, thank you Donna!
Date published: 2022-03-25
Rated 5 out of 5 by from Good App I have been using for many years and it is a good system.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax - Easy and Accurate Turbo Tax software was easy to use, and the 'help' features were great. Most importantly, the tax expert was able to accurately reflect all income/expenses and a simple and efficient manner. i highly recommend
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is User Friendly This is my second year using TurboTax and I am not disappointed. I had to use the Self Employment package this year and was stressed about it being difficult or hard to understand but TurboTax made it super easy and had all the information I need to assist me.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is very user friendly TurboTax is incredibly user-friendly and easy to use!
Date published: 2022-03-25
Rated 4 out of 5 by from Great but need option to stick with same expert Overall experience was great. TurboTax really needs to implement an option to select the same tax expert from the previous year. I was able to call in and request it and get the change but this should be an automatic selection. If a customer is happy with a preparer why randomly assign another and not maintain that relationship?
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome way to do you own taxes! Very user friendly and easy to use! I just collect all my relevant documents and the software walks you through entering relevant info with refund/tax due updates along the way. I have been using this method for several years now and really enjoy it! Very inexpensive way to file both Federal and State taxes too!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 3621