TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Review Good product but I would appreciate being able to directly see the Forms that are created. Additionally, navigating involves rechecking question after question. Sometimes I just want to see the high levels to ensure I have everything. I know you're trying to make it user friendly but I still need a certain amount of navigating ability. I thiink you lost this functionality a few years ago.
Date published: 2023-02-26
Rated 1 out of 5 by from Need a MacOS Version User interface is antiquated and hasn't changed for 2 decades at least. Just horrible, not full screen, font is bad, and only runs on Windows. Part if the poor user experience is due to Windows. Nevertheless, this software is old, buggy, and I dread using it every year, let alone paying for it. ugh....
Date published: 2023-02-26
Rated 2 out of 5 by from Turbotax 2023 is aggravating and buggy Turbtax2023 is quite annoying to use. If you need to change information for an item, you often wind up going back through all the steps related to that item. The electronic import from financial institutions forces you to tick of every individual box which is not filled in on a given form. It alleges to be able to read information from a pdf file, but good luck with that - for me, it resulted in a number of errors in addresses. It was not obvious how to correct these by hand. The repeated up-selling attempts are just aggravating.
Date published: 2023-02-26
Rated 4 out of 5 by from State Filing Was going to file my state through the program for $20 then got to the end and a processing fee of $40 changed my mind. Not worth $60 to transmit after spending $80 on the program.
Date published: 2023-02-26
Rated 5 out of 5 by from EASIEST EVER QUICK EASY AND PAINLESS MADE FILING EXTREMELY EASY
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is Great! I've used it for several years and love it. I get very stressed about filing but Turbo tax talks me thru every step!
Date published: 2023-02-26
Rated 5 out of 5 by from Bravo Easy and fast and always there to double check and go over everything with you.
Date published: 2023-02-26
Rated 5 out of 5 by from It's awesome It was simple and straight forward. Anyone can file without difficulties.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo tax is great! Last year I learned from Turbo Tax Live Agents that I was using the wrong tax form for the sale of some assets and that I was incorrectly paying the wrong income tax rate (almost double). This saved me alot of money last year and will save me alot of money in the future. Also, it is so easy to do your taxes with Turbo Tax. I have my Son/DIL, Daughter/SIL, and my Mother using Turbo Tax. They all love it!
Date published: 2023-02-26
Rated 5 out of 5 by from Always great Very easy to file as well as understand. Turbo Tax will explain everything needed if you don't understand. Love being able to have our taxes at my fingertips if I ever need them.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 3621
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Review Good product but I would appreciate being able to directly see the Forms that are created. Additionally, navigating involves rechecking question after question. Sometimes I just want to see the high levels to ensure I have everything. I know you're trying to make it user friendly but I still need a certain amount of navigating ability. I thiink you lost this functionality a few years ago.
Date published: 2023-02-26
Rated 1 out of 5 by from Need a MacOS Version User interface is antiquated and hasn't changed for 2 decades at least. Just horrible, not full screen, font is bad, and only runs on Windows. Part if the poor user experience is due to Windows. Nevertheless, this software is old, buggy, and I dread using it every year, let alone paying for it. ugh....
Date published: 2023-02-26
Rated 2 out of 5 by from Turbotax 2023 is aggravating and buggy Turbtax2023 is quite annoying to use. If you need to change information for an item, you often wind up going back through all the steps related to that item. The electronic import from financial institutions forces you to tick of every individual box which is not filled in on a given form. It alleges to be able to read information from a pdf file, but good luck with that - for me, it resulted in a number of errors in addresses. It was not obvious how to correct these by hand. The repeated up-selling attempts are just aggravating.
Date published: 2023-02-26
Rated 4 out of 5 by from State Filing Was going to file my state through the program for $20 then got to the end and a processing fee of $40 changed my mind. Not worth $60 to transmit after spending $80 on the program.
Date published: 2023-02-26
Rated 5 out of 5 by from EASIEST EVER QUICK EASY AND PAINLESS MADE FILING EXTREMELY EASY
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is Great! I've used it for several years and love it. I get very stressed about filing but Turbo tax talks me thru every step!
Date published: 2023-02-26
Rated 5 out of 5 by from Bravo Easy and fast and always there to double check and go over everything with you.
Date published: 2023-02-26
Rated 5 out of 5 by from It's awesome It was simple and straight forward. Anyone can file without difficulties.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo tax is great! Last year I learned from Turbo Tax Live Agents that I was using the wrong tax form for the sale of some assets and that I was incorrectly paying the wrong income tax rate (almost double). This saved me alot of money last year and will save me alot of money in the future. Also, it is so easy to do your taxes with Turbo Tax. I have my Son/DIL, Daughter/SIL, and my Mother using Turbo Tax. They all love it!
Date published: 2023-02-26
Rated 5 out of 5 by from Always great Very easy to file as well as understand. Turbo Tax will explain everything needed if you don't understand. Love being able to have our taxes at my fingertips if I ever need them.
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 3621