TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Hidden fees They charged me an extra $40.00 because I wanted to pay the fee out of my refund.
Date published: 2021-04-11
Rated 5 out of 5 by from Owner great way to file taxes and very easy It toke less than 1 hour.
Date published: 2021-04-11
Rated 5 out of 5 by from Did my mom's - this waseasy Very clear language about what they are looking for in the interview question. Let me scale up services and then when I did not use, allowed me to scale back.
Date published: 2021-04-11
Rated 5 out of 5 by from Use Every Year Reliable and can count on all of the updates needed to file correctly.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo tax fast accurate, great Turbo tax was very helpful step by step on filling my taxes...
Date published: 2021-04-11
Rated 5 out of 5 by from Works as Intended Process is straightforward and is step by step towards completing tax filings. TurboTax is a appropriate option for those without much tax information to file.
Date published: 2021-04-11
Rated 5 out of 5 by from I like Turbo Tax Turbo Tax makes taxes easy. I moved from one state to another and was able to do both states taxes
Date published: 2021-04-11
Rated 4 out of 5 by from OK if you are doing basic upcharges if you have anything above an EZ form. Ok if your doing EZ
Date published: 2021-04-11
Rated 3 out of 5 by from Works well, but re-ordering questions is welcome The software works well. Some sections should be reviewed for the sequence in which they are presented. For example, the stimulus check questions came at the end of "guide me," right before the State taxes, well after the income section was completed. The application of refund to next year's taxes should avoid the message indicated we are "rare" that we neither had to pay in nor got a refund. We got a refund, but applied it. Why doesn't TT know this?
Date published: 2021-04-11
Rated 3 out of 5 by from California PPP adjustment is a mess Calfiornia state product is average at best. The PPP reconciliation is a nightmare. Hope this gets fixed at some point via updates or at least by 2022.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3614
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Hidden fees They charged me an extra $40.00 because I wanted to pay the fee out of my refund.
Date published: 2021-04-11
Rated 5 out of 5 by from Owner great way to file taxes and very easy It toke less than 1 hour.
Date published: 2021-04-11
Rated 5 out of 5 by from Did my mom's - this waseasy Very clear language about what they are looking for in the interview question. Let me scale up services and then when I did not use, allowed me to scale back.
Date published: 2021-04-11
Rated 5 out of 5 by from Use Every Year Reliable and can count on all of the updates needed to file correctly.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo tax fast accurate, great Turbo tax was very helpful step by step on filling my taxes...
Date published: 2021-04-11
Rated 5 out of 5 by from Works as Intended Process is straightforward and is step by step towards completing tax filings. TurboTax is a appropriate option for those without much tax information to file.
Date published: 2021-04-11
Rated 5 out of 5 by from I like Turbo Tax Turbo Tax makes taxes easy. I moved from one state to another and was able to do both states taxes
Date published: 2021-04-11
Rated 4 out of 5 by from OK if you are doing basic upcharges if you have anything above an EZ form. Ok if your doing EZ
Date published: 2021-04-11
Rated 3 out of 5 by from Works well, but re-ordering questions is welcome The software works well. Some sections should be reviewed for the sequence in which they are presented. For example, the stimulus check questions came at the end of "guide me," right before the State taxes, well after the income section was completed. The application of refund to next year's taxes should avoid the message indicated we are "rare" that we neither had to pay in nor got a refund. We got a refund, but applied it. Why doesn't TT know this?
Date published: 2021-04-11
Rated 3 out of 5 by from California PPP adjustment is a mess Calfiornia state product is average at best. The PPP reconciliation is a nightmare. Hope this gets fixed at some point via updates or at least by 2022.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3614