TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy This program is so easy to use, anyone can do it just follow along.
Date published: 2021-04-11
Rated 4 out of 5 by from TURBO TAX DOES THE JOB Overall Turbo Tax has done a great job. This time was frustrating. I ended up doing my returns twice because when I tried to download the software I had purchased it didn't ask for the key. I filed it online by accident but didn't submit it because I had already paid for the state version and didn't want to do so twice. I ended up finally finding where to download it and started all over.
Date published: 2021-04-11
Rated 5 out of 5 by from Fast and Easy! Turbotax makes it so easy to file my taxes from my home. Super easy and its a step by step process. I've used it every year and its been so easy for me! Highly recommend Turbo Tax.
Date published: 2021-04-11
Rated 3 out of 5 by from needs to add Retirement to the free one Had to pay $100 just to add the retirement to the form. Instead of using the free version, they required an upgrade and didn't make as much on the credit as it cost to upgrade. =(
Date published: 2021-04-11
Rated 5 out of 5 by from Great Customer Service Michelle was great to help us resolve our issue. Thank you!
Date published: 2021-04-11
Rated 5 out of 5 by from Like Turbotax everything went pretty good except two things. my 1099r forms did not download from fidelity even tho they are there. I tried a couple times but it did not work. I needed to print them out and enter all three of them by hand. The second is that I think the software is getting pretty expensive. state used to be inlcuded and now its an extra 50 bucks. I may look around for other providers next year
Date published: 2021-04-11
Rated 5 out of 5 by from its awesome its awesome to speak to someone about my returns and hopefully I get it in time for my surgery
Date published: 2021-04-11
Rated 1 out of 5 by from Turbo tax issues This year for my Turbo tax was very taxing, as I had to go thru so many phone calls, allowing access to my computer and pricing issues. Paid additional for upgrade just to find out I can't e-mail my state taxes and had to pay additional fees and amount for e-filing on top of the upgrade price. I decided to mail in my states instead. I might not use it next year.
Date published: 2021-04-11
Rated 2 out of 5 by from I've never had problems with TTD before this time Will not use your product again it took way too much time to get this done this year and i still am not done after 9 hours. t
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo Tax Turbo Tax makes it convenient to file your own taxes. It is straight forward for the most part, but also somewhat confusing. It is the best tool I have found so far for doing your own taxes. Great value for the money.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3557
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy This program is so easy to use, anyone can do it just follow along.
Date published: 2021-04-11
Rated 4 out of 5 by from TURBO TAX DOES THE JOB Overall Turbo Tax has done a great job. This time was frustrating. I ended up doing my returns twice because when I tried to download the software I had purchased it didn't ask for the key. I filed it online by accident but didn't submit it because I had already paid for the state version and didn't want to do so twice. I ended up finally finding where to download it and started all over.
Date published: 2021-04-11
Rated 5 out of 5 by from Fast and Easy! Turbotax makes it so easy to file my taxes from my home. Super easy and its a step by step process. I've used it every year and its been so easy for me! Highly recommend Turbo Tax.
Date published: 2021-04-11
Rated 3 out of 5 by from needs to add Retirement to the free one Had to pay $100 just to add the retirement to the form. Instead of using the free version, they required an upgrade and didn't make as much on the credit as it cost to upgrade. =(
Date published: 2021-04-11
Rated 5 out of 5 by from Great Customer Service Michelle was great to help us resolve our issue. Thank you!
Date published: 2021-04-11
Rated 5 out of 5 by from Like Turbotax everything went pretty good except two things. my 1099r forms did not download from fidelity even tho they are there. I tried a couple times but it did not work. I needed to print them out and enter all three of them by hand. The second is that I think the software is getting pretty expensive. state used to be inlcuded and now its an extra 50 bucks. I may look around for other providers next year
Date published: 2021-04-11
Rated 5 out of 5 by from its awesome its awesome to speak to someone about my returns and hopefully I get it in time for my surgery
Date published: 2021-04-11
Rated 1 out of 5 by from Turbo tax issues This year for my Turbo tax was very taxing, as I had to go thru so many phone calls, allowing access to my computer and pricing issues. Paid additional for upgrade just to find out I can't e-mail my state taxes and had to pay additional fees and amount for e-filing on top of the upgrade price. I decided to mail in my states instead. I might not use it next year.
Date published: 2021-04-11
Rated 2 out of 5 by from I've never had problems with TTD before this time Will not use your product again it took way too much time to get this done this year and i still am not done after 9 hours. t
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo Tax Turbo Tax makes it convenient to file your own taxes. It is straight forward for the most part, but also somewhat confusing. It is the best tool I have found so far for doing your own taxes. Great value for the money.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3557