TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TAX PREPERATION MADE EASY I am happy to give Turbo Tax a 5 star rating. The application is easy to use. I first started using Turbo Tax years ago and the improvements have made it even easier.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use the process is easy, the live help is great. absolutely worth it.
Date published: 2023-04-10
Rated 5 out of 5 by from You all are awesome and I will continue to world I love this site. It’s easy to use. Awesome I will tell anyone it’s easy to use and tells you step by step what to put.
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax Great for doing your taxes. My only issue is why do I have to pay for filing when I purchased the software from the store. To my understanding it's absolutely free on line.
Date published: 2023-04-10
Rated 3 out of 5 by from OK This is an unnecessarily complex procedure plus eight characters.
Date published: 2023-04-10
Rated 5 out of 5 by from 2023 NEW TAX LAWS I HAVE USED TT FOR MANY YEARS NOW AND ENJOY USING IT EVERYTIME, IT IS THE BEST TAX SERVICE AROUND, PLEASE KEEP UP THE GREAT WORK, THANKS
Date published: 2023-04-10
Rated 3 out of 5 by from I like the software but definitely pros and cons I like the software and how user-friendly it is, I did encounter some glitches, and I also believe it's too expensive for what I can do and what you would get if you just go to a tax preparer. I got a glitch at the last step and after looking online I noticed a noticeable amount of people also ran into the same issue. I had to get "Profesional Assistance" in which I just clicked on things that didn't necessarily solve the issue which was: "My email address was missing". Additionally the service is too expensive, for a regular student with no complex taxes.
Date published: 2023-04-10
Rated 4 out of 5 by from Overall a great help Allows you to look at every single deductions and offers rationale. Very helpful.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax makes it easy. TurboTax makes it easy by just following a question and answer format. Also easy to return to any section to review or change.
Date published: 2023-04-10
Rated 1 out of 5 by from Intuit finally crossed the line God awful product does not provide the service it is supposed to provide. It is supposed to save time by importing forms and filling in information it knows. But instead it forces me to do so much by hand I might as well file by hand. Why do I have to fill out personal info. That should carry forward every year. I am the same person! It is so painful to file taxes with this garbage software. It makes mistakes all the time. I have had to file multiple 1040 amended in subsequent years because I found mistakes. Now to add insult to injury Intuit has decided to inject itself into your financial transactions and REQUIRES you to have and log into an Intuit account just to use their desktop(!) software. Intuit now plays middle man on accessing your financial information from your bank/brokerage. There is no more secure direct connection to your financial institutions. Intuit wants to see how much money you have. There is a reason I don't use the online turbotax and never will. Now I will stop using the desktop software as well. Also, Intuit is so lame it took them multiple days to reset my password so I could file my taxes. Do you know any other company that doesn't have this fully automated and take just a few seconds?!
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3518
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TAX PREPERATION MADE EASY I am happy to give Turbo Tax a 5 star rating. The application is easy to use. I first started using Turbo Tax years ago and the improvements have made it even easier.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use the process is easy, the live help is great. absolutely worth it.
Date published: 2023-04-10
Rated 5 out of 5 by from You all are awesome and I will continue to world I love this site. It’s easy to use. Awesome I will tell anyone it’s easy to use and tells you step by step what to put.
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax Great for doing your taxes. My only issue is why do I have to pay for filing when I purchased the software from the store. To my understanding it's absolutely free on line.
Date published: 2023-04-10
Rated 3 out of 5 by from OK This is an unnecessarily complex procedure plus eight characters.
Date published: 2023-04-10
Rated 5 out of 5 by from 2023 NEW TAX LAWS I HAVE USED TT FOR MANY YEARS NOW AND ENJOY USING IT EVERYTIME, IT IS THE BEST TAX SERVICE AROUND, PLEASE KEEP UP THE GREAT WORK, THANKS
Date published: 2023-04-10
Rated 3 out of 5 by from I like the software but definitely pros and cons I like the software and how user-friendly it is, I did encounter some glitches, and I also believe it's too expensive for what I can do and what you would get if you just go to a tax preparer. I got a glitch at the last step and after looking online I noticed a noticeable amount of people also ran into the same issue. I had to get "Profesional Assistance" in which I just clicked on things that didn't necessarily solve the issue which was: "My email address was missing". Additionally the service is too expensive, for a regular student with no complex taxes.
Date published: 2023-04-10
Rated 4 out of 5 by from Overall a great help Allows you to look at every single deductions and offers rationale. Very helpful.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax makes it easy. TurboTax makes it easy by just following a question and answer format. Also easy to return to any section to review or change.
Date published: 2023-04-10
Rated 1 out of 5 by from Intuit finally crossed the line God awful product does not provide the service it is supposed to provide. It is supposed to save time by importing forms and filling in information it knows. But instead it forces me to do so much by hand I might as well file by hand. Why do I have to fill out personal info. That should carry forward every year. I am the same person! It is so painful to file taxes with this garbage software. It makes mistakes all the time. I have had to file multiple 1040 amended in subsequent years because I found mistakes. Now to add insult to injury Intuit has decided to inject itself into your financial transactions and REQUIRES you to have and log into an Intuit account just to use their desktop(!) software. Intuit now plays middle man on accessing your financial information from your bank/brokerage. There is no more secure direct connection to your financial institutions. Intuit wants to see how much money you have. There is a reason I don't use the online turbotax and never will. Now I will stop using the desktop software as well. Also, Intuit is so lame it took them multiple days to reset my password so I could file my taxes. Do you know any other company that doesn't have this fully automated and take just a few seconds?!
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3518