TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is Pro Status for Regular Person Super easy to use, great explanations, the LIVE feature is WORTH EVERY PENNY! I don't even know how or why H&R block stays in business when you can do the same experience with the friendliest and happiest CPA's I've ever met. Bravo. I'll never not use TurboTax. The graphics, the live refund tracker, easy links to all my accounts, just literally thought of everything.
Date published: 2021-04-14
Rated 2 out of 5 by from Turbotax works well for federal, but not for AZ As is typical, the federal side works well, but the state side expects expert knowledge. How am I supposed to know if I had Arizona Municipal Interest that I did not deduct? Or other additions to federal income for Arizona purposes? For all the digging you have to do, might as well just buy federal and not pay for state
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is great I have used Turbo Tax for the last two years and have never had a bad experience with them if i have a question it is always answered. I defiantly recommend Turbo Tax to family and friends.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is AWESOME! Easy to use step by step instructions. Able to upload all *.pdf documents quickly
Date published: 2021-04-14
Rated 4 out of 5 by from Turbo Tax is so helpful Great! Turbo Tax helps me get through the tax season.
Date published: 2021-04-14
Rated 2 out of 5 by from Bugs in update procedures make e-filing difficult I have used TurboTax (and its predecessor, MacInTax) for my personal taxes since the 1990s. I have used TurboTax Business since I became a trustee in 2015. The 2019 and 2020 versions of TurboTax, especially Business, have terrible bugs in the automatic AND manual update processes that require Windows expertise to work around. I tried to update many times, both automatically and manually, and after finally getting the manual update to work I still could not e-file any returns because the program thought updates were available but still not installed. I finally had to uninstall the program and reinstall from scratch, then apply the manual updates. This is not acceptable. I intend to ask for at least a 50% discount on next year's version.
Date published: 2021-04-14
Rated 4 out of 5 by from very well done It covers all the information very well and I truly appreciate the year to year carry over of information.
Date published: 2021-04-14
Rated 5 out of 5 by from Invaluable to me I have used TurboTax for a number of years now. I can prepare the taxes for my husband's one-man law office in a matter of hours. I know that my mistakes will be caught and my omissions will be noticeable because I can review every topic that might apply to his business. The IRS and state tax codes are so complicated. I gladly let you guys interpret that for me.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo tax is awesome Been filing with TurboTax for years..no problems at all -
Date published: 2021-04-14
Rated 5 out of 5 by from TURBO TAX GREAT they showed me everything i need to know and help me get ever tax break i could get
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3485
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is Pro Status for Regular Person Super easy to use, great explanations, the LIVE feature is WORTH EVERY PENNY! I don't even know how or why H&R block stays in business when you can do the same experience with the friendliest and happiest CPA's I've ever met. Bravo. I'll never not use TurboTax. The graphics, the live refund tracker, easy links to all my accounts, just literally thought of everything.
Date published: 2021-04-14
Rated 2 out of 5 by from Turbotax works well for federal, but not for AZ As is typical, the federal side works well, but the state side expects expert knowledge. How am I supposed to know if I had Arizona Municipal Interest that I did not deduct? Or other additions to federal income for Arizona purposes? For all the digging you have to do, might as well just buy federal and not pay for state
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is great I have used Turbo Tax for the last two years and have never had a bad experience with them if i have a question it is always answered. I defiantly recommend Turbo Tax to family and friends.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is AWESOME! Easy to use step by step instructions. Able to upload all *.pdf documents quickly
Date published: 2021-04-14
Rated 4 out of 5 by from Turbo Tax is so helpful Great! Turbo Tax helps me get through the tax season.
Date published: 2021-04-14
Rated 2 out of 5 by from Bugs in update procedures make e-filing difficult I have used TurboTax (and its predecessor, MacInTax) for my personal taxes since the 1990s. I have used TurboTax Business since I became a trustee in 2015. The 2019 and 2020 versions of TurboTax, especially Business, have terrible bugs in the automatic AND manual update processes that require Windows expertise to work around. I tried to update many times, both automatically and manually, and after finally getting the manual update to work I still could not e-file any returns because the program thought updates were available but still not installed. I finally had to uninstall the program and reinstall from scratch, then apply the manual updates. This is not acceptable. I intend to ask for at least a 50% discount on next year's version.
Date published: 2021-04-14
Rated 4 out of 5 by from very well done It covers all the information very well and I truly appreciate the year to year carry over of information.
Date published: 2021-04-14
Rated 5 out of 5 by from Invaluable to me I have used TurboTax for a number of years now. I can prepare the taxes for my husband's one-man law office in a matter of hours. I know that my mistakes will be caught and my omissions will be noticeable because I can review every topic that might apply to his business. The IRS and state tax codes are so complicated. I gladly let you guys interpret that for me.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo tax is awesome Been filing with TurboTax for years..no problems at all -
Date published: 2021-04-14
Rated 5 out of 5 by from TURBO TAX GREAT they showed me everything i need to know and help me get ever tax break i could get
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3485