TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
christinadollface from
TurboTax is awesome!
The system walks you through step by step so it helps in avoiding mistakes. Love it!
Date published: 2021-03-11
Rated 5 out of 5 by
TSNK from
AWESOME
GREAT GREAT GREATGREAT GREAT GREAT GREAT !!!!!!!!!
Date published: 2021-03-11
Rated 5 out of 5 by
Chloehenry531 from
Quick and easy
Representatives was support helpful, was able to help me get the missing information I needed
Date published: 2021-03-11
Rated 3 out of 5 by
Vick2020 from
Easy to Use Once Downloaded
Turbo tax has conflicts with current firewalls and security. I had to use my old computer and everything worked fine. Customer Service tried. Hopefully issues resolved by next year. I have used Turbo Tax for over 10 years. This is the first year there were problems because I used download rather than a CD. Need better instructions for downloading.
Date published: 2021-03-11
Rated 5 out of 5 by
FFW6 from
Awesome
When verifying one's self, please send verification code via text. It was impossible to understand each of the 5 digits. Some numbers just seem similar to seniors.
Date published: 2021-03-11
Rated 1 out of 5 by
Unhappy Turbotax Customer from
Unhappy Turbotax Customer
I've been filing taxes using Turbotax for our three children now for the past several years. I've never had any issues until this year. My first two kids taxes filed fairly easily, but my third child taxes had all kinds of issues due to software glitches with Turbotax. I was on the phone 4 hours yesterday with their customer service team attempting to resolve. Finally, we had to do the "nuclear option" and uninstall / re-install the software again. The software got hung up again, so I let it run all night and tried it again this morning. Finally it worked... Very long process. The only saving grace was Heather the customer service rep; she was fantastic, friendly, patient, and tried everything to resolve...
Date published: 2021-03-11
Rated 5 out of 5 by
ThisSucksBalls from
Awesome
Love Turbo Tax even though they are making me write a long review
Date published: 2021-03-11
Rated 5 out of 5 by
Kirkky from
so easy to complete
so easy and great direction through the process. I will continue to use turbo tax as long as my taxes don't become to complicated
Date published: 2021-03-11
Rated 4 out of 5 by
bree63325 from
very good and asome
loved it but wish there was something that could read it all out load
Date published: 2021-03-11
Rated 5 out of 5 by
Mindfulhabitats LLC from
Time & Money Saver
As a small LLC we have saved time and money using TurboTax Business.
All TurboTax® Offerings Reviews - Page 3480
Date published: 2021-03-11
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
christinadollface from
TurboTax is awesome!
The system walks you through step by step so it helps in avoiding mistakes. Love it!
Date published: 2021-03-11
Rated 5 out of 5 by
TSNK from
AWESOME
GREAT GREAT GREATGREAT GREAT GREAT GREAT !!!!!!!!!
Date published: 2021-03-11
Rated 5 out of 5 by
Chloehenry531 from
Quick and easy
Representatives was support helpful, was able to help me get the missing information I needed
Date published: 2021-03-11
Rated 3 out of 5 by
Vick2020 from
Easy to Use Once Downloaded
Turbo tax has conflicts with current firewalls and security. I had to use my old computer and everything worked fine. Customer Service tried. Hopefully issues resolved by next year. I have used Turbo Tax for over 10 years. This is the first year there were problems because I used download rather than a CD. Need better instructions for downloading.
Date published: 2021-03-11
Rated 5 out of 5 by
FFW6 from
Awesome
When verifying one's self, please send verification code via text. It was impossible to understand each of the 5 digits. Some numbers just seem similar to seniors.
Date published: 2021-03-11
Rated 1 out of 5 by
Unhappy Turbotax Customer from
Unhappy Turbotax Customer
I've been filing taxes using Turbotax for our three children now for the past several years. I've never had any issues until this year. My first two kids taxes filed fairly easily, but my third child taxes had all kinds of issues due to software glitches with Turbotax. I was on the phone 4 hours yesterday with their customer service team attempting to resolve. Finally, we had to do the "nuclear option" and uninstall / re-install the software again. The software got hung up again, so I let it run all night and tried it again this morning. Finally it worked... Very long process. The only saving grace was Heather the customer service rep; she was fantastic, friendly, patient, and tried everything to resolve...
Date published: 2021-03-11
Rated 5 out of 5 by
ThisSucksBalls from
Awesome
Love Turbo Tax even though they are making me write a long review
Date published: 2021-03-11
Rated 5 out of 5 by
Kirkky from
so easy to complete
so easy and great direction through the process. I will continue to use turbo tax as long as my taxes don't become to complicated
Date published: 2021-03-11
Rated 4 out of 5 by
bree63325 from
very good and asome
loved it but wish there was something that could read it all out load
Date published: 2021-03-11
Rated 5 out of 5 by
Mindfulhabitats LLC from
Time & Money Saver
As a small LLC we have saved time and money using TurboTax Business.
All TurboTax® Offerings Reviews - Page 3480
Date published: 2021-03-11