TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from This turbo tax is terrible!! it did not give me the option to do my school taxes, but when I done my husbands it did. Now I have to find a way to file my school taxes! I even went back several times to do so and it still would not give me the option. This is the second time I got a bumbed cd from turbo tax!! Will not buy one again!!
Date published: 2022-03-26
Rated 4 out of 5 by from Great year after year, but with one flaw... I've used TT for probably 10 years (starting with MacInTax). The only thing that continues to annoy me is in the review phase - the "errors" that are shown on screen have no context for what's needed to fix the problem. I always end up going to the form view and looking for the exclamation marks to know what I'm fixing and how to fix it. I would make the product perfect if you spent some time to rework the review phase.
Date published: 2022-03-26
Rated 1 out of 5 by from Misleading This process is very misleading. It promotes free,free,free until its tme to checkout and then all of a sudden there is a fee that was more than the return itself.
Date published: 2022-03-26
Rated 5 out of 5 by from Great Product Ernesto was very fast and thorough. This was so much easier than former years.
Date published: 2022-03-26
Rated 4 out of 5 by from not bad deducted 1 star because you can't E-file if you don't owe taxes or have a refund.
Date published: 2022-03-26
Rated 5 out of 5 by from Really simple and easy This was my first year filing taxes, so I was a bit nervous and confused. However, TurboTax made the process really easy to understand, and my tax expert was really efficient. I would absolutely recommend TurboTax to anyone looking to file taxes
Date published: 2022-03-26
Rated 5 out of 5 by from Love turbo tax Spoke with a turbo tax expert and she really helped me out!
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is so easy to use! Had a question about a W-2 and Christine was so helpful in resolving the issue. We have used Turbo Tax for many years now and have had no issues. User friendly and we like having the backup when we have questions.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo TAx is smart, well thought out application! The questions and clues are well done! I appreciate the questions of..does this apply to you and then you have time to dig up all the paper work.
Date published: 2022-03-26
Rated 4 out of 5 by from Love Turbo Tax Loved using TT for the last 10+ years. Finished our Federal and State and e-filed. But... Next day realized we didn't get our Mn Property Tax Refund. Went back into the software and see that there was no question to lead us in to the Mn regular homestead credit which we qualify for. But there is one leading into the Mn special homestead credit that we do not qualify for and TT said we do not qualify for so we continued. Almost missed getting a $1,800 property tax refund. Went to forms and finished and sending manually to state. TT needs a to fix! Still love TT! Works great and save a lot of money!
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3405
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from This turbo tax is terrible!! it did not give me the option to do my school taxes, but when I done my husbands it did. Now I have to find a way to file my school taxes! I even went back several times to do so and it still would not give me the option. This is the second time I got a bumbed cd from turbo tax!! Will not buy one again!!
Date published: 2022-03-26
Rated 4 out of 5 by from Great year after year, but with one flaw... I've used TT for probably 10 years (starting with MacInTax). The only thing that continues to annoy me is in the review phase - the "errors" that are shown on screen have no context for what's needed to fix the problem. I always end up going to the form view and looking for the exclamation marks to know what I'm fixing and how to fix it. I would make the product perfect if you spent some time to rework the review phase.
Date published: 2022-03-26
Rated 1 out of 5 by from Misleading This process is very misleading. It promotes free,free,free until its tme to checkout and then all of a sudden there is a fee that was more than the return itself.
Date published: 2022-03-26
Rated 5 out of 5 by from Great Product Ernesto was very fast and thorough. This was so much easier than former years.
Date published: 2022-03-26
Rated 4 out of 5 by from not bad deducted 1 star because you can't E-file if you don't owe taxes or have a refund.
Date published: 2022-03-26
Rated 5 out of 5 by from Really simple and easy This was my first year filing taxes, so I was a bit nervous and confused. However, TurboTax made the process really easy to understand, and my tax expert was really efficient. I would absolutely recommend TurboTax to anyone looking to file taxes
Date published: 2022-03-26
Rated 5 out of 5 by from Love turbo tax Spoke with a turbo tax expert and she really helped me out!
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is so easy to use! Had a question about a W-2 and Christine was so helpful in resolving the issue. We have used Turbo Tax for many years now and have had no issues. User friendly and we like having the backup when we have questions.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo TAx is smart, well thought out application! The questions and clues are well done! I appreciate the questions of..does this apply to you and then you have time to dig up all the paper work.
Date published: 2022-03-26
Rated 4 out of 5 by from Love Turbo Tax Loved using TT for the last 10+ years. Finished our Federal and State and e-filed. But... Next day realized we didn't get our Mn Property Tax Refund. Went back into the software and see that there was no question to lead us in to the Mn regular homestead credit which we qualify for. But there is one leading into the Mn special homestead credit that we do not qualify for and TT said we do not qualify for so we continued. Almost missed getting a $1,800 property tax refund. Went to forms and finished and sending manually to state. TT needs a to fix! Still love TT! Works great and save a lot of money!
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3405