TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from FAILED AGAIN & TOO EXPENSIVE 1. I've been using Turbotax for over 25 years...began when it was called MacIntax. Again this year, it didn't recognize me and didn't pull up my previous years' information (this is not the first time!). So, I had to reenter it ALL again...name, married, address, SS#s,etc. What a waste of time! 2. The Turbotax cost has gone up immensely! My wife and I are retired & on a fixed income...should be some compensation for that. And, do I really need the Premier edition...after all these years? 3. You asked if I had an IRS IP PIN (I answered yes), but you never asked for it. So...just like last year, my return will probably be rejected, and I'll have to enter it at some point. this should be an easy fix...if anyone reads this anyway!
Date published: 2023-04-11
Rated 5 out of 5 by from Let’s hear it for TURBOTAX,! Great step-by-step program! I’ll do it again! next year
Date published: 2023-04-11
Rated 5 out of 5 by from So easy to use! Love the live help. I love the ease of use and simple format of the site! I used the live chat feature as well which was helpful.
Date published: 2023-04-11
Rated 4 out of 5 by from Jim Turbotax Review Very good except for one issue for which I have already talked to Turbotax support about.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax Insured you don' miss anythng You can go step-by-step at first. Later you can go back and edit specific sections. While doing your taxes, you can view and print the actual tax forms. Hard to beat that.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy peasy Very good experience, great walk through , answered my questions
Date published: 2023-04-11
Rated 5 out of 5 by from Love turbo tax Turbo tax makes it easy to file your taxes on your own. Its simple and quick!
Date published: 2023-04-11
Rated 4 out of 5 by from Great alternate! I was having issues going through my return on some other sites, but at the very last minute I decided to try and go back with Turbo Tax. It was very fluid and easy to navigate and gave me the return that I was expecting.
Date published: 2023-04-11
Rated 5 out of 5 by from It is great product and time saver Like any software, it takes getting used to but it really covers all the topics well. Sometimes you wonder about the flow or where a topic will be covered, but they have a method and everything is covered and covered well.
Date published: 2023-04-11
Rated 2 out of 5 by from couldnt change package. I really didn't like the fact that I accidentally selected a turbotax package and wasn't able to go back and change that because I ended up paying$160.00 instead of getting it FREE
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3364
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from FAILED AGAIN & TOO EXPENSIVE 1. I've been using Turbotax for over 25 years...began when it was called MacIntax. Again this year, it didn't recognize me and didn't pull up my previous years' information (this is not the first time!). So, I had to reenter it ALL again...name, married, address, SS#s,etc. What a waste of time! 2. The Turbotax cost has gone up immensely! My wife and I are retired & on a fixed income...should be some compensation for that. And, do I really need the Premier edition...after all these years? 3. You asked if I had an IRS IP PIN (I answered yes), but you never asked for it. So...just like last year, my return will probably be rejected, and I'll have to enter it at some point. this should be an easy fix...if anyone reads this anyway!
Date published: 2023-04-11
Rated 5 out of 5 by from Let’s hear it for TURBOTAX,! Great step-by-step program! I’ll do it again! next year
Date published: 2023-04-11
Rated 5 out of 5 by from So easy to use! Love the live help. I love the ease of use and simple format of the site! I used the live chat feature as well which was helpful.
Date published: 2023-04-11
Rated 4 out of 5 by from Jim Turbotax Review Very good except for one issue for which I have already talked to Turbotax support about.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax Insured you don' miss anythng You can go step-by-step at first. Later you can go back and edit specific sections. While doing your taxes, you can view and print the actual tax forms. Hard to beat that.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy peasy Very good experience, great walk through , answered my questions
Date published: 2023-04-11
Rated 5 out of 5 by from Love turbo tax Turbo tax makes it easy to file your taxes on your own. Its simple and quick!
Date published: 2023-04-11
Rated 4 out of 5 by from Great alternate! I was having issues going through my return on some other sites, but at the very last minute I decided to try and go back with Turbo Tax. It was very fluid and easy to navigate and gave me the return that I was expecting.
Date published: 2023-04-11
Rated 5 out of 5 by from It is great product and time saver Like any software, it takes getting used to but it really covers all the topics well. Sometimes you wonder about the flow or where a topic will be covered, but they have a method and everything is covered and covered well.
Date published: 2023-04-11
Rated 2 out of 5 by from couldnt change package. I really didn't like the fact that I accidentally selected a turbotax package and wasn't able to go back and change that because I ended up paying$160.00 instead of getting it FREE
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3364