TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Absolutely will use this service again!! Everyone that I dealt with, Illidan and Victor, were awesome!! They answered all my questions and concerns. I will definitely be using Intuit TurboTax again and again!! Thank you for your hard work and help!
Date published: 2022-03-31
Rated 3 out of 5 by from NEEDS WORK WHEN RESPONDING TO QUESTIONS!!!!! The program worked fine until IRS rejected my E filing. I needed my AGI for my spouse for 2020 and was unable to retrieve this information. I tried to contact Turbo Tax without any success!!! I needed to file by mail but was already charged $26.66 for NJ State return which I now had to file by mail. What a BUMMER! I want a refund.
Date published: 2022-03-31
Rated 4 out of 5 by from Just needs a few mor tweeks I was stumped a few times. Example: Question asking whether California taxable amount was less than or greater than the federal taxible amount of my pension. When paying, I kept getting a red message that the expiration date on my drivers license needed to be after the issue date. It already was.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbotax makes taxes easy Turbotax makes it easy to complete and file my taxes. I have been using Turbotax for 20 years and it has always fulfilled my needs.
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome Turbo Tax Experts were great! They help me in completing my return
Date published: 2022-03-31
Rated 4 out of 5 by from Turbo tax Business - CD First time using, it was very straight forward to use. Improvements could be done to the state accuracy review, explaining what items need to be corrected.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax was great Everything was more than wonderful. Ana was extremely good at her job.
Date published: 2022-03-31
Rated 1 out of 5 by from cumbersome and too much of a black box. this is the last time i plan to use turbo tax. i found it too much of a black box and no ability to verify whether my taxes are correctly done. will be looking at other programs that much less of a black box next year.
Date published: 2022-03-31
Rated 5 out of 5 by from Easiest thing ever I will always do my own taxes no matter how complicated they get because TurboTax makes it so easy. Not only is it easy, but it's also so helpful because they explain anything you need. When you go to someone for your taxes, they would never have the patience to explain things to you. You basically pay them to leave them alone, but TurboTax is hands-on and I love it.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax is awesome Ty turbo tax you were awesome and easy to work with
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3310
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Absolutely will use this service again!! Everyone that I dealt with, Illidan and Victor, were awesome!! They answered all my questions and concerns. I will definitely be using Intuit TurboTax again and again!! Thank you for your hard work and help!
Date published: 2022-03-31
Rated 3 out of 5 by from NEEDS WORK WHEN RESPONDING TO QUESTIONS!!!!! The program worked fine until IRS rejected my E filing. I needed my AGI for my spouse for 2020 and was unable to retrieve this information. I tried to contact Turbo Tax without any success!!! I needed to file by mail but was already charged $26.66 for NJ State return which I now had to file by mail. What a BUMMER! I want a refund.
Date published: 2022-03-31
Rated 4 out of 5 by from Just needs a few mor tweeks I was stumped a few times. Example: Question asking whether California taxable amount was less than or greater than the federal taxible amount of my pension. When paying, I kept getting a red message that the expiration date on my drivers license needed to be after the issue date. It already was.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbotax makes taxes easy Turbotax makes it easy to complete and file my taxes. I have been using Turbotax for 20 years and it has always fulfilled my needs.
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome Turbo Tax Experts were great! They help me in completing my return
Date published: 2022-03-31
Rated 4 out of 5 by from Turbo tax Business - CD First time using, it was very straight forward to use. Improvements could be done to the state accuracy review, explaining what items need to be corrected.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax was great Everything was more than wonderful. Ana was extremely good at her job.
Date published: 2022-03-31
Rated 1 out of 5 by from cumbersome and too much of a black box. this is the last time i plan to use turbo tax. i found it too much of a black box and no ability to verify whether my taxes are correctly done. will be looking at other programs that much less of a black box next year.
Date published: 2022-03-31
Rated 5 out of 5 by from Easiest thing ever I will always do my own taxes no matter how complicated they get because TurboTax makes it so easy. Not only is it easy, but it's also so helpful because they explain anything you need. When you go to someone for your taxes, they would never have the patience to explain things to you. You basically pay them to leave them alone, but TurboTax is hands-on and I love it.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax is awesome Ty turbo tax you were awesome and easy to work with
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3310