TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from BETTER THAN IRS INSTRUCTIONS MUCH EASIER TO UNDERSTAND, EXPLANATIONS RIGHT ON POINT.
Date published: 2023-04-11
Rated 3 out of 5 by from CONFUSED i thought that eurbo tax was free if you did a short form?
Date published: 2023-04-11
Rated 5 out of 5 by from fabulous online assistance! I had to call several times with about an older return. Each time I had nothing but friendly and professional service. They were knowledgeable and helped me reduce my stress level in a big way. I am very grateful!
Date published: 2023-04-11
Rated 3 out of 5 by from TOO EXPENSIVE I've been using turbo tax for years, but it's getting too expensive.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy and Good Easy and Good and that's all I have to say about it.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax is quite good The process is straight forward and generally easy. Did get trapped in some loops, particularly around 1099-R input. Will definitely use it again.
Date published: 2023-04-11
Rated 1 out of 5 by from NOT AS EASY TO USE AS IN PREVIOUS YEARS I NEVER HAD THE OPTION TO IMPORT MY INFORMATION FROM MY PREVIOUS RETURNS. ALSO WAS NOT GIVEN THE OPTION TO PRINT MY STATE RETURN WHICH THEM COST AN ADDITIONAL $59
Date published: 2023-04-11
Rated 5 out of 5 by from Tax return is done! Had difficulty retrieving info for my Charles Schwab 1099-R.
Date published: 2023-04-11
Rated 5 out of 5 by from Amazing Service! TurboTax helped provide examples, information I wasn't aware of, as well as a user-friendly service that was extremely helpful and beneficial in my returns.
Date published: 2023-04-11
Rated 4 out of 5 by from More cumbersome than previous years Program was slower to load and get started than in the past. Actually entering the data and running through the dialogue and checking the boxes was about the same -- excellent. Checking out and e-filing...what a headache! When your package says "One free state" that should NOT mean $25 to e-file the state. It took a lot of hunting to find where the charges were that I was needing my credit card for! And, the number of times to re-enter bank account and routing numbers! I appreciate security of my bank account, but that was a little much.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3305
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from BETTER THAN IRS INSTRUCTIONS MUCH EASIER TO UNDERSTAND, EXPLANATIONS RIGHT ON POINT.
Date published: 2023-04-11
Rated 3 out of 5 by from CONFUSED i thought that eurbo tax was free if you did a short form?
Date published: 2023-04-11
Rated 5 out of 5 by from fabulous online assistance! I had to call several times with about an older return. Each time I had nothing but friendly and professional service. They were knowledgeable and helped me reduce my stress level in a big way. I am very grateful!
Date published: 2023-04-11
Rated 3 out of 5 by from TOO EXPENSIVE I've been using turbo tax for years, but it's getting too expensive.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy and Good Easy and Good and that's all I have to say about it.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax is quite good The process is straight forward and generally easy. Did get trapped in some loops, particularly around 1099-R input. Will definitely use it again.
Date published: 2023-04-11
Rated 1 out of 5 by from NOT AS EASY TO USE AS IN PREVIOUS YEARS I NEVER HAD THE OPTION TO IMPORT MY INFORMATION FROM MY PREVIOUS RETURNS. ALSO WAS NOT GIVEN THE OPTION TO PRINT MY STATE RETURN WHICH THEM COST AN ADDITIONAL $59
Date published: 2023-04-11
Rated 5 out of 5 by from Tax return is done! Had difficulty retrieving info for my Charles Schwab 1099-R.
Date published: 2023-04-11
Rated 5 out of 5 by from Amazing Service! TurboTax helped provide examples, information I wasn't aware of, as well as a user-friendly service that was extremely helpful and beneficial in my returns.
Date published: 2023-04-11
Rated 4 out of 5 by from More cumbersome than previous years Program was slower to load and get started than in the past. Actually entering the data and running through the dialogue and checking the boxes was about the same -- excellent. Checking out and e-filing...what a headache! When your package says "One free state" that should NOT mean $25 to e-file the state. It took a lot of hunting to find where the charges were that I was needing my credit card for! And, the number of times to re-enter bank account and routing numbers! I appreciate security of my bank account, but that was a little much.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3305