TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Absolute worst this year!! Basically tricked me into getting deluxe by saying i needed it to get a tax break refund making it seem like if I got deluxe I would get more money back but then you try to charge me extra if i pay using my federal return. So i decided to pay and you still charged me extra for my state!! i tried to take the deluxe off and its impossible to figure out. Giant money grab. You are the worst.
Date published: 2022-04-04
Rated 3 out of 5 by from TurboTax is never actually FREE to file TurboTax is always advertised as a site that helps you file your taxes for free. I've bene filing with them for a few years now and it is never actually free to file in spite of rather simple taxes and forms. Just frustrating that they claim to be free and not highlight the fact that you'll be charged to both file your federal and state returns together until the very last second and that you'll be charged two more additional fees on top of that one! A bit more transparency would be heavily appreciated throughout the process.
Date published: 2022-04-04
Rated 4 out of 5 by from Remains the best tax software available Easy and simple to follow. There are some areas that need some work. One problem area is the Charitable donation default for "Standard Deduction" filers. The amount was wrong each time, requiring manual entry. One other issue arose during the final checks where I had figured a penalty for failing to make an estimated payment. The software allowed me to figure the penalty then did not complete the entry. If I tried to override it an error was displayed. The only way out was to select "allow IRS to figure penalty" even though I had done so previously. All-in-all this software is superior to the others.
Date published: 2022-04-04
Rated 3 out of 5 by from TurboTax made simple things difficult Purchased from Amazon, very difficult to install. Install/uninstall many times including modified my PC's registry to make it work. I have a very simple return to file. TurboTax took me a long time to go through unnecessary topics to prepare my return.
Date published: 2022-04-04
Rated 5 out of 5 by from Taxes Made Easy Turbotax is so user friendly. I appreciate the way everything was broken down and explained. Thank You!!
Date published: 2022-04-04
Rated 5 out of 5 by from Helps take the fear out of filing Taxes aren't my thing. I get anxious every year during this time - worried I'm going to not understand, miss something, or get it all wrong. Turbo Tax made it so much easier with their simple language and drill-down questions/answers at each step. So much better than trying to figure it out on my own.
Date published: 2022-04-04
Rated 5 out of 5 by from Easy, easy, EASY Did I say "easy" ....that is if you have all the paperwork available. It is written on about a 7th or 8th grade reading level- simply stated and EASY to understand. No math knowledge needed, it does it all. No need to input raw data on a form. It is thorough.Answer the questions and it does it all.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is a GREAT program I've been using Turbo Tax since it's inception. I have been doing my own taxes since i was 16 yrs old without assistance. Turbo Tax has made my tax filing simpler and keeps me up to date with new tax laws. I have enjoyed doing my taxes with Turbo Tax with NO difficulty as compared to doing it manually.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is Grea I rely on Turbo Tax for my returns several years now
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax Business 2021 The program made filing my LLC's taxes fairly easy and saved me $000s that I used to pay an accountant.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 3275
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Absolute worst this year!! Basically tricked me into getting deluxe by saying i needed it to get a tax break refund making it seem like if I got deluxe I would get more money back but then you try to charge me extra if i pay using my federal return. So i decided to pay and you still charged me extra for my state!! i tried to take the deluxe off and its impossible to figure out. Giant money grab. You are the worst.
Date published: 2022-04-04
Rated 3 out of 5 by from TurboTax is never actually FREE to file TurboTax is always advertised as a site that helps you file your taxes for free. I've bene filing with them for a few years now and it is never actually free to file in spite of rather simple taxes and forms. Just frustrating that they claim to be free and not highlight the fact that you'll be charged to both file your federal and state returns together until the very last second and that you'll be charged two more additional fees on top of that one! A bit more transparency would be heavily appreciated throughout the process.
Date published: 2022-04-04
Rated 4 out of 5 by from Remains the best tax software available Easy and simple to follow. There are some areas that need some work. One problem area is the Charitable donation default for "Standard Deduction" filers. The amount was wrong each time, requiring manual entry. One other issue arose during the final checks where I had figured a penalty for failing to make an estimated payment. The software allowed me to figure the penalty then did not complete the entry. If I tried to override it an error was displayed. The only way out was to select "allow IRS to figure penalty" even though I had done so previously. All-in-all this software is superior to the others.
Date published: 2022-04-04
Rated 3 out of 5 by from TurboTax made simple things difficult Purchased from Amazon, very difficult to install. Install/uninstall many times including modified my PC's registry to make it work. I have a very simple return to file. TurboTax took me a long time to go through unnecessary topics to prepare my return.
Date published: 2022-04-04
Rated 5 out of 5 by from Taxes Made Easy Turbotax is so user friendly. I appreciate the way everything was broken down and explained. Thank You!!
Date published: 2022-04-04
Rated 5 out of 5 by from Helps take the fear out of filing Taxes aren't my thing. I get anxious every year during this time - worried I'm going to not understand, miss something, or get it all wrong. Turbo Tax made it so much easier with their simple language and drill-down questions/answers at each step. So much better than trying to figure it out on my own.
Date published: 2022-04-04
Rated 5 out of 5 by from Easy, easy, EASY Did I say "easy" ....that is if you have all the paperwork available. It is written on about a 7th or 8th grade reading level- simply stated and EASY to understand. No math knowledge needed, it does it all. No need to input raw data on a form. It is thorough.Answer the questions and it does it all.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is a GREAT program I've been using Turbo Tax since it's inception. I have been doing my own taxes since i was 16 yrs old without assistance. Turbo Tax has made my tax filing simpler and keeps me up to date with new tax laws. I have enjoyed doing my taxes with Turbo Tax with NO difficulty as compared to doing it manually.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is Grea I rely on Turbo Tax for my returns several years now
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax Business 2021 The program made filing my LLC's taxes fairly easy and saved me $000s that I used to pay an accountant.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 3275