TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281606 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from It was great! Sherry was quick to respond. I like the platform that allows me to easily reach out to her.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax was great! Fast efficient and broke everything down to make very simple to understand!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax Turbo tax is very easy to use. Refunds are quick, I will use again!
Date published: 2021-04-15
Rated 5 out of 5 by from easy working with turbo tax easy to navigate, helpful answers, great way to file taxes
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is Awesome. Thank you TurboTax is excellent. the best software platform to have your taxes fill out. thank you
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax was Spot on with the COVID Tax Rules! I was very concerned with the withdrawals I had to make from my retirement account due to COVID job loss. Turbo Tax was up to date on the COVID rules!
Date published: 2021-04-15
Rated 1 out of 5 by from No longer have access to a phone with 2 step verif It was good up to the point where they tell you, you have a free state filling and when you actually file your state they charge you $25.00 plus tax.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo is Awesome! Using TurboTax to file my Federal and State Income Tax Return is so smooth and easy. Great product!
Date published: 2021-04-15
Rated 1 out of 5 by from Awful compared to personal Turbotax Numerous errors, awkward to use, confusing, poorly explained, and no version for Mac. Parallels to Personal Turbotax which should exist don't. Your customer service folks are very helpful especially with needed workarounds but the problems persist from year to year..Still beats doing this by hand but I am beginning to even doubt that, especially since you raised the price by not giving one state free.
Date published: 2021-04-15
Rated 5 out of 5 by from Great The product was easy to follow. It covered everything I needed to file taxes. I'll use it again next year.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3245
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It was great! Sherry was quick to respond. I like the platform that allows me to easily reach out to her.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax was great! Fast efficient and broke everything down to make very simple to understand!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax Turbo tax is very easy to use. Refunds are quick, I will use again!
Date published: 2021-04-15
Rated 5 out of 5 by from easy working with turbo tax easy to navigate, helpful answers, great way to file taxes
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is Awesome. Thank you TurboTax is excellent. the best software platform to have your taxes fill out. thank you
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax was Spot on with the COVID Tax Rules! I was very concerned with the withdrawals I had to make from my retirement account due to COVID job loss. Turbo Tax was up to date on the COVID rules!
Date published: 2021-04-15
Rated 1 out of 5 by from No longer have access to a phone with 2 step verif It was good up to the point where they tell you, you have a free state filling and when you actually file your state they charge you $25.00 plus tax.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo is Awesome! Using TurboTax to file my Federal and State Income Tax Return is so smooth and easy. Great product!
Date published: 2021-04-15
Rated 1 out of 5 by from Awful compared to personal Turbotax Numerous errors, awkward to use, confusing, poorly explained, and no version for Mac. Parallels to Personal Turbotax which should exist don't. Your customer service folks are very helpful especially with needed workarounds but the problems persist from year to year..Still beats doing this by hand but I am beginning to even doubt that, especially since you raised the price by not giving one state free.
Date published: 2021-04-15
Rated 5 out of 5 by from Great The product was easy to follow. It covered everything I needed to file taxes. I'll use it again next year.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3245