TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281598 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbotax is Awesome! TurboTax is easy to use. The help I received when I entered something wrong was outstanding! The person helping me was patient and helped go through everything to find my mistake.
Date published: 2021-04-15
Rated 1 out of 5 by from Miserable experience. Turbotax failed to import complete 1099-INT from my bank (it only imported savings account information and omitted money market figures). Consequently, I had to file amended federal and state tax returns after I noticed the mistake. I became suspicious something was amiss when my refund was taking too long to be approved by the IRS.
Date published: 2021-04-15
Rated 4 out of 5 by from Love it but hate it - charge$ you anyway I like how easy they make it but hate that they charge even though it says free. My return is simple, not complicated.
Date published: 2021-04-15
Rated 4 out of 5 by from Easiest way for me to file Most questions are easily answered by TurboTax without having to pay lot's of money. I
Date published: 2021-04-15
Rated 5 out of 5 by from Excellent Service I am extremely happy to have TurboTax on my side in assisting me with filing my taxes. 2020 was quite the year for me and due to it I was unable to successfully start a business I was planning to open. Nonetheless, I am at ease and I can't say enough great things about TurboTax; thus, if someone says to me I am going to X&X Xxxxx or the like I will be sure to redirect them to TurboTax instead. The experience couldn't have been any easier or more pleasant.
Date published: 2021-04-15
Rated 5 out of 5 by from TURBOTAX IS AWESOME Turbotax made it very helpful to file my owe taxes. Don't have to rely on anyone and can do my taxes at work.......
Date published: 2021-04-15
Rated 5 out of 5 by from Very happy with my 2020 taxt year experience I used the free service this year anbd am very happy with it. In prior years, I had prepurchased the app from Costco, only to find out I spent $60 (plus more expenses) to get the same results. Worst part was that there was no way to go back once I had already installed the software.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is fantastic! Love how it finds those deductions! Even the ones you really need!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax Is Awesome Very user friendly. Takes the pain of filling your taxes. Highly Recommend
Date published: 2021-04-15
Rated 3 out of 5 by from Only trouble I had was at the beginning and end! First I couldn't get my Turbo Tax Premier to download. That took several calls to resolve. Everything went smoothly through the tax computation phase. When I tried to pay for my State Filling I couldn't get my payment to go through. I finally succeeded, not by using my Turbo Tax account but by signing in as a guest.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3240
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is Awesome! TurboTax is easy to use. The help I received when I entered something wrong was outstanding! The person helping me was patient and helped go through everything to find my mistake.
Date published: 2021-04-15
Rated 1 out of 5 by from Miserable experience. Turbotax failed to import complete 1099-INT from my bank (it only imported savings account information and omitted money market figures). Consequently, I had to file amended federal and state tax returns after I noticed the mistake. I became suspicious something was amiss when my refund was taking too long to be approved by the IRS.
Date published: 2021-04-15
Rated 4 out of 5 by from Love it but hate it - charge$ you anyway I like how easy they make it but hate that they charge even though it says free. My return is simple, not complicated.
Date published: 2021-04-15
Rated 4 out of 5 by from Easiest way for me to file Most questions are easily answered by TurboTax without having to pay lot's of money. I
Date published: 2021-04-15
Rated 5 out of 5 by from Excellent Service I am extremely happy to have TurboTax on my side in assisting me with filing my taxes. 2020 was quite the year for me and due to it I was unable to successfully start a business I was planning to open. Nonetheless, I am at ease and I can't say enough great things about TurboTax; thus, if someone says to me I am going to X&X Xxxxx or the like I will be sure to redirect them to TurboTax instead. The experience couldn't have been any easier or more pleasant.
Date published: 2021-04-15
Rated 5 out of 5 by from TURBOTAX IS AWESOME Turbotax made it very helpful to file my owe taxes. Don't have to rely on anyone and can do my taxes at work.......
Date published: 2021-04-15
Rated 5 out of 5 by from Very happy with my 2020 taxt year experience I used the free service this year anbd am very happy with it. In prior years, I had prepurchased the app from Costco, only to find out I spent $60 (plus more expenses) to get the same results. Worst part was that there was no way to go back once I had already installed the software.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is fantastic! Love how it finds those deductions! Even the ones you really need!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax Is Awesome Very user friendly. Takes the pain of filling your taxes. Highly Recommend
Date published: 2021-04-15
Rated 3 out of 5 by from Only trouble I had was at the beginning and end! First I couldn't get my Turbo Tax Premier to download. That took several calls to resolve. Everything went smoothly through the tax computation phase. When I tried to pay for my State Filling I couldn't get my payment to go through. I finally succeeded, not by using my Turbo Tax account but by signing in as a guest.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3240