TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Every year it takes me longer and always trouble Been rejected twice...hope the third one goes through. Problem with the matching pin which I didn't remember we did last year. If so I had no record so I created two one for me and one for my wife. Also TurboTax wanted info on my daughter (dependent) which required me to put in numbers from the 1040 Which I couldn't do because my first two pages were not visable to me as they were internal to the tax return inside the computer...ended up just deleting a legitimate dependent just to get the taxes done!!!
Date published: 2022-04-01
Rated 5 out of 5 by from Another great ease of tax returns with Turbo Tax! Tax are not fun, but Turbo Tax reduces the stress by making the site ease to follow.
Date published: 2022-04-01
Rated 3 out of 5 by from Controller I have used Turbo Tax for years to do Federal and state returns. After I filed state return, I went back on turbo tax and the return changed do to the Child Credit which was not there when I first filed. I now have to file an amended return. Why was it not there in the first place?
Date published: 2022-04-01
Rated 5 out of 5 by from Good Days Work Very nice program. Happily, done business with Turbo Tax for many years
Date published: 2022-04-01
Rated 5 out of 5 by from SIMPLE AND HELPFUL EASY PROGRAM THAT PERFORMS THE NECESSARY TASKS TO FIND FILL OUT YOUR TAXES WITH BEST BENNEFITS FOR YOU.
Date published: 2022-04-01
Rated 4 out of 5 by from 2021 TAXES I had questions about a complicated return. they called me quickly and were able to answer all the questions.
Date published: 2022-04-01
Rated 4 out of 5 by from turbo tax is a bit misleading When I went to InstallTurboTax.com the first request to sign in or create an account and to enter the license code to start the download, the most obvious way to proceed was "continue online" which was NOT correct. The banner page also asks one to choose a product, which is not applicable since the purchase has already been made. This confusing of the consumer is not appropriate.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax Thank You Efficient, accurate, procedure. Thank You for reducing my workload.
Date published: 2022-04-01
Rated 5 out of 5 by from Can't do without it Since I itemize and have investment income, I totally depend on TT to determine and fill out necessary forms
Date published: 2022-04-01
Rated 5 out of 5 by from Good experience with Turbo Tax I retired and my Husband passed this year and Turbo tax was able to work me through these changes. I needed to call Samantha for help and she was awesome.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 3240
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Every year it takes me longer and always trouble Been rejected twice...hope the third one goes through. Problem with the matching pin which I didn't remember we did last year. If so I had no record so I created two one for me and one for my wife. Also TurboTax wanted info on my daughter (dependent) which required me to put in numbers from the 1040 Which I couldn't do because my first two pages were not visable to me as they were internal to the tax return inside the computer...ended up just deleting a legitimate dependent just to get the taxes done!!!
Date published: 2022-04-01
Rated 5 out of 5 by from Another great ease of tax returns with Turbo Tax! Tax are not fun, but Turbo Tax reduces the stress by making the site ease to follow.
Date published: 2022-04-01
Rated 3 out of 5 by from Controller I have used Turbo Tax for years to do Federal and state returns. After I filed state return, I went back on turbo tax and the return changed do to the Child Credit which was not there when I first filed. I now have to file an amended return. Why was it not there in the first place?
Date published: 2022-04-01
Rated 5 out of 5 by from Good Days Work Very nice program. Happily, done business with Turbo Tax for many years
Date published: 2022-04-01
Rated 5 out of 5 by from SIMPLE AND HELPFUL EASY PROGRAM THAT PERFORMS THE NECESSARY TASKS TO FIND FILL OUT YOUR TAXES WITH BEST BENNEFITS FOR YOU.
Date published: 2022-04-01
Rated 4 out of 5 by from 2021 TAXES I had questions about a complicated return. they called me quickly and were able to answer all the questions.
Date published: 2022-04-01
Rated 4 out of 5 by from turbo tax is a bit misleading When I went to InstallTurboTax.com the first request to sign in or create an account and to enter the license code to start the download, the most obvious way to proceed was "continue online" which was NOT correct. The banner page also asks one to choose a product, which is not applicable since the purchase has already been made. This confusing of the consumer is not appropriate.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax Thank You Efficient, accurate, procedure. Thank You for reducing my workload.
Date published: 2022-04-01
Rated 5 out of 5 by from Can't do without it Since I itemize and have investment income, I totally depend on TT to determine and fill out necessary forms
Date published: 2022-04-01
Rated 5 out of 5 by from Good experience with Turbo Tax I retired and my Husband passed this year and Turbo tax was able to work me through these changes. I needed to call Samantha for help and she was awesome.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 3240