TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Sophisticated, Yet Straight Forward To Do! I have been using TurboTax for over 20 years due to their simple to use but accurate and complete.
Date published: 2022-10-12
Rated 3 out of 5 by from Difficult to use It would have helped if you indicated I need to use the same pin #s as the prior year. My e-file was rejected. I received an e-mail from you stating I need to fix it. However I can't find where to go to fix it. Its very hard to navigate this program. Also when I go in to view the tax forms I can't get back to the area where you enter the data. Why do you have payments made with an extension on a completely different place than the regular estimated payments. You direct someone where that is to avoid hours of looking for it.
Date published: 2022-10-12
Rated 5 out of 5 by from TURBO TAX IS PHENOMINAL! Another great year with Turbo Tax Premier! No hitches or hic ups. Works perfectly. Fantastic software.
Date published: 2022-10-12
Rated 5 out of 5 by from John was really great We had a lot to do and John was patient and professional.
Date published: 2022-10-12
Rated 5 out of 5 by from Turbotax is AWEsome always have used turbotax and it's always great great
Date published: 2022-10-12
Rated 5 out of 5 by from Work with Steve Steve was very patient with me! I had a lot of questions and he answered them in a way I could understand.
Date published: 2022-10-12
Rated 5 out of 5 by from Amazing Work with Jackie Jackie was helpful, prompt and got everything done quickly! Awesome working with her.
Date published: 2022-10-12
Rated 5 out of 5 by from Love Turbo Tax!! I had waited too long and the use of turbo tax saved me.
Date published: 2022-10-12
Rated 4 out of 5 by from Turbo Tax is awesome. Makes it much easier to understand financial questions when you are not a numbers person,
Date published: 2022-10-12
Rated 5 out of 5 by from Retired CPA I am a retired CPA for almost 20 years but feel very much at home using Turbo Tax and preparing my own personal returns. Easy and efficient.
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 3149
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Sophisticated, Yet Straight Forward To Do! I have been using TurboTax for over 20 years due to their simple to use but accurate and complete.
Date published: 2022-10-12
Rated 3 out of 5 by from Difficult to use It would have helped if you indicated I need to use the same pin #s as the prior year. My e-file was rejected. I received an e-mail from you stating I need to fix it. However I can't find where to go to fix it. Its very hard to navigate this program. Also when I go in to view the tax forms I can't get back to the area where you enter the data. Why do you have payments made with an extension on a completely different place than the regular estimated payments. You direct someone where that is to avoid hours of looking for it.
Date published: 2022-10-12
Rated 5 out of 5 by from TURBO TAX IS PHENOMINAL! Another great year with Turbo Tax Premier! No hitches or hic ups. Works perfectly. Fantastic software.
Date published: 2022-10-12
Rated 5 out of 5 by from John was really great We had a lot to do and John was patient and professional.
Date published: 2022-10-12
Rated 5 out of 5 by from Turbotax is AWEsome always have used turbotax and it's always great great
Date published: 2022-10-12
Rated 5 out of 5 by from Work with Steve Steve was very patient with me! I had a lot of questions and he answered them in a way I could understand.
Date published: 2022-10-12
Rated 5 out of 5 by from Amazing Work with Jackie Jackie was helpful, prompt and got everything done quickly! Awesome working with her.
Date published: 2022-10-12
Rated 5 out of 5 by from Love Turbo Tax!! I had waited too long and the use of turbo tax saved me.
Date published: 2022-10-12
Rated 4 out of 5 by from Turbo Tax is awesome. Makes it much easier to understand financial questions when you are not a numbers person,
Date published: 2022-10-12
Rated 5 out of 5 by from Retired CPA I am a retired CPA for almost 20 years but feel very much at home using Turbo Tax and preparing my own personal returns. Easy and efficient.
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 3149