TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax was easy and great to use I was able to file by my self and if there were any issues they let me know right away
Date published: 2022-03-30
Rated 5 out of 5 by from So SO Easy! It's like sitting at your kitchen table with your account holding your hand. Step by Step it walks you thru - all you do is fill in the blanks!
Date published: 2022-03-30
Rated 5 out of 5 by from I like TurboTax With TurboTax, I can easily input some information, stop and then input some other information later. I can also easily review and correct anything wrong. TurboTax has step-by-step guide to get refund, which is very useful
Date published: 2022-03-30
Rated 5 out of 5 by from 10 years of turbotax. Like the importation of information from the large set of capabilities. Makes doing the taxes SO much easier. It is almost transparent to me and I don't have to figure out what forms I need to complete. And to be able to access old returns is a huge benefit to me.
Date published: 2022-03-30
Rated 5 out of 5 by from Great updates for exemptions!!! Was pleasantly surprised when various inputs were already shown from previous year. Additionally, stimulus check amounts I had not received were automatically shown and applied to amount of taxes owed, lowering that amount automatically. Like having a savings account.
Date published: 2022-03-30
Rated 3 out of 5 by from Software loading in Windows 11 on Dell laptop awfu Support quality was quite variable. There were serious issues in loading program onto computer in Windows 11 on a Dell laptop. Unbelievably bad in fact!
Date published: 2022-03-30
Rated 1 out of 5 by from Very Upset! My federal return has been e-filed and submission has been confirmed, but the software keeps telling me that it has not and will not let me e-file my state return for which I have paid! And there seems to be no way of reaching Intuit.
Date published: 2022-03-30
Rated 5 out of 5 by from Quick and Easy The website was easy. I like how the information auto populate if there were no changes, this make the process quick. The helpful hints and suggestions were helpful.
Date published: 2022-03-30
Rated 1 out of 5 by from State Tax filing issues While filing Federal and New York went fine, Indiana return would not transmit (had to pay $25 extra to TurboTax to file electronically and then did not work). Rebooted, updated TurboTax and cleared cache numerous times and would never work. Filed Federal individually finally and then tried again (what had worked for another customer in chat - after support was no help), but still did not work
Date published: 2022-03-30
Rated 4 out of 5 by from Turbo Tax Easy but, I don't see where I need to pay for state e-file. Free Federal and pay for state is a bit cheezy.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3105
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was easy and great to use I was able to file by my self and if there were any issues they let me know right away
Date published: 2022-03-30
Rated 5 out of 5 by from So SO Easy! It's like sitting at your kitchen table with your account holding your hand. Step by Step it walks you thru - all you do is fill in the blanks!
Date published: 2022-03-30
Rated 5 out of 5 by from I like TurboTax With TurboTax, I can easily input some information, stop and then input some other information later. I can also easily review and correct anything wrong. TurboTax has step-by-step guide to get refund, which is very useful
Date published: 2022-03-30
Rated 5 out of 5 by from 10 years of turbotax. Like the importation of information from the large set of capabilities. Makes doing the taxes SO much easier. It is almost transparent to me and I don't have to figure out what forms I need to complete. And to be able to access old returns is a huge benefit to me.
Date published: 2022-03-30
Rated 5 out of 5 by from Great updates for exemptions!!! Was pleasantly surprised when various inputs were already shown from previous year. Additionally, stimulus check amounts I had not received were automatically shown and applied to amount of taxes owed, lowering that amount automatically. Like having a savings account.
Date published: 2022-03-30
Rated 3 out of 5 by from Software loading in Windows 11 on Dell laptop awfu Support quality was quite variable. There were serious issues in loading program onto computer in Windows 11 on a Dell laptop. Unbelievably bad in fact!
Date published: 2022-03-30
Rated 1 out of 5 by from Very Upset! My federal return has been e-filed and submission has been confirmed, but the software keeps telling me that it has not and will not let me e-file my state return for which I have paid! And there seems to be no way of reaching Intuit.
Date published: 2022-03-30
Rated 5 out of 5 by from Quick and Easy The website was easy. I like how the information auto populate if there were no changes, this make the process quick. The helpful hints and suggestions were helpful.
Date published: 2022-03-30
Rated 1 out of 5 by from State Tax filing issues While filing Federal and New York went fine, Indiana return would not transmit (had to pay $25 extra to TurboTax to file electronically and then did not work). Rebooted, updated TurboTax and cleared cache numerous times and would never work. Filed Federal individually finally and then tried again (what had worked for another customer in chat - after support was no help), but still did not work
Date published: 2022-03-30
Rated 4 out of 5 by from Turbo Tax Easy but, I don't see where I need to pay for state e-file. Free Federal and pay for state is a bit cheezy.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3105