TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Experience is Great! Now that we're retired, and tax preparation is fairly simple and routine, I find TT is absolutely great for its user-friendly approach, keeping track of everything for me, and professional and knowledgeable experts to talk with if I get hung up on something. It's well worth the costs - about 1/3 of fees charged by my last accountant - and I think e-filing through TT helps ensures that the IRS is happy and quickly processes my refund!
Date published: 2022-09-13
Rated 3 out of 5 by from Online is not the same as desktop The online turbotax version this year is not as intuitive, does not have the ability to view your forms as you go along and the questions do not really lead you through much of anything. Additionally, it does not save as you are going through so when you say continue where I left off it merely goes the section/category you were working on but does not have all the detail you already entered. I also had a K-1 to enter and the online version was no help at all. The online consultants were helpful but the instructions on where information should be to put on the form needs to be included. If this is for home and business, then it should be able to handle a K-1.
Date published: 2022-09-13
Rated 5 out of 5 by from Turbotax is Idiot Proof! I love how easy it is to navigate through the program and file my taxes.
Date published: 2022-09-13
Rated 5 out of 5 by from I Have Been Using Turbo Tax for Years I have used Turbo Tax for more than 10 years. Turbo tax has never failed me, and I do 5 to 7 returns each year. I just don't know how to improve it as it is great!
Date published: 2022-09-13
Rated 5 out of 5 by from A lot easier than I expected. I was worried filing taxes for our new business would be complicated, and I didn't want to make any mistakes. It was super easy, just like personal tax filing. I feel confident in doing these for years to come. And the tax expert chat sessions were very helpful.
Date published: 2022-09-13
Rated 2 out of 5 by from Why does everything take so long? Updates take far too long to download - when they do. I had so much trouble e-filing that I ended up not doing so for federal and now I'm in a quandary as my state requires e-filing, yet this product sticks me in a feedback loop saying that I'm ready to submit and yet it loops back to check something one more time, and it's something I've already addressed. Ugh!
Date published: 2022-09-13
Rated 5 out of 5 by from Excellent Tax Services I've been using Turbo Tax to do my returns for years, but now that I am investing in the stock market and cryptocurrency, I need them more than ever. The full service is very professional and the website is easy to use to load up forms and go back and check. There is both live phone service and email.
Date published: 2022-09-13
Rated 5 out of 5 by from Awesome- easy and quick. Very happy. fantastic live expert advice. i am very impressed with the service. Made the whole process much less intimidating.
Date published: 2022-09-13
Rated 5 out of 5 by from Great Product Very user friendly and extremely detailed regarding the tax laws for corporations.
Date published: 2022-09-13
Rated 5 out of 5 by from good Service Easy access to help. your expert was very informative and sent me additional material to review after answering my questions
Date published: 2022-09-13
All TurboTax® Offerings Reviews - Page 32
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Experience is Great! Now that we're retired, and tax preparation is fairly simple and routine, I find TT is absolutely great for its user-friendly approach, keeping track of everything for me, and professional and knowledgeable experts to talk with if I get hung up on something. It's well worth the costs - about 1/3 of fees charged by my last accountant - and I think e-filing through TT helps ensures that the IRS is happy and quickly processes my refund!
Date published: 2022-09-13
Rated 3 out of 5 by from Online is not the same as desktop The online turbotax version this year is not as intuitive, does not have the ability to view your forms as you go along and the questions do not really lead you through much of anything. Additionally, it does not save as you are going through so when you say continue where I left off it merely goes the section/category you were working on but does not have all the detail you already entered. I also had a K-1 to enter and the online version was no help at all. The online consultants were helpful but the instructions on where information should be to put on the form needs to be included. If this is for home and business, then it should be able to handle a K-1.
Date published: 2022-09-13
Rated 5 out of 5 by from Turbotax is Idiot Proof! I love how easy it is to navigate through the program and file my taxes.
Date published: 2022-09-13
Rated 5 out of 5 by from I Have Been Using Turbo Tax for Years I have used Turbo Tax for more than 10 years. Turbo tax has never failed me, and I do 5 to 7 returns each year. I just don't know how to improve it as it is great!
Date published: 2022-09-13
Rated 5 out of 5 by from A lot easier than I expected. I was worried filing taxes for our new business would be complicated, and I didn't want to make any mistakes. It was super easy, just like personal tax filing. I feel confident in doing these for years to come. And the tax expert chat sessions were very helpful.
Date published: 2022-09-13
Rated 2 out of 5 by from Why does everything take so long? Updates take far too long to download - when they do. I had so much trouble e-filing that I ended up not doing so for federal and now I'm in a quandary as my state requires e-filing, yet this product sticks me in a feedback loop saying that I'm ready to submit and yet it loops back to check something one more time, and it's something I've already addressed. Ugh!
Date published: 2022-09-13
Rated 5 out of 5 by from Excellent Tax Services I've been using Turbo Tax to do my returns for years, but now that I am investing in the stock market and cryptocurrency, I need them more than ever. The full service is very professional and the website is easy to use to load up forms and go back and check. There is both live phone service and email.
Date published: 2022-09-13
Rated 5 out of 5 by from Awesome- easy and quick. Very happy. fantastic live expert advice. i am very impressed with the service. Made the whole process much less intimidating.
Date published: 2022-09-13
Rated 5 out of 5 by from Great Product Very user friendly and extremely detailed regarding the tax laws for corporations.
Date published: 2022-09-13
Rated 5 out of 5 by from good Service Easy access to help. your expert was very informative and sent me additional material to review after answering my questions
Date published: 2022-09-13
All TurboTax® Offerings Reviews - Page 32